Elegance Urban Reviews 

My therapist recommended these toe separators. The cite was easy to use. No glitches. (I hope the separators work.

Half price elegance is a scam company! Do not order with them.
Email address for customer queries doesn't exist, once orders are placed the website doesn't exist but the money will still leave your account.
Items if actually delivered aren't as shown on the website.
If you fall victim to their scam take screenshot of everything from the order, the website, emails, attempts to contact them because it will help you hugely when you have to contact your bank to claim your money back.

Hopefully I can save people from making a BIG mistake by buying from this SCAM company. Item's are shipped from China and take weeks to arrive. Very poor materials and quality, basically just junk. I was told I can't return because it was on sale...that was never disclosed. Please don't buy from this company.

Not worth any stars at all. Goods arrived which are nothing like the image. I rejected the item of clothing with the company. They "do not offer refunds" but would give a discount on future purchases. I insisted and they agreed that I could post the utem to them in CHINA, This expensive post was never "received" by them. They wrote that they would refund anyway but never did. AVOID

Stay away from this online scam.
First, the item you receive does not match either the quality or the size that is advertised.
Second, you will never be able to get your money back because they claim that everything is on sale — and therefore non-refundable.
But the trick is that everything on their website is always “on sale.”
They offer you to keep the item and only give you store credit for 75%, which is useless.
The products are very low quality in reality, even though they look nice in the pictures.

Total scam. Stay away.

Similar experience to many reviews on here. Poor quality products, then finding out the returns location is in China, not The Netherlands as sited on their sales literature online. And over £20 returns payment is for the customer to pay!!
Then months after, my returns has been redelivered back to me, having followed the returns process to the letter. Some excuse about it being stuck in customs. So I'm not only out of pocket for shoddy products, but also expensive returns costs.
Please, stay well clear of this company

I have purchased an item back in April and did not receive a refund till now . Very bad customer service .

Ordered a dress in two different sizes, on arrival they were both the same size the fabric was of inferior quality and there wasn’t a straight seam anywhere to be seen. I emailed the company who said I could only have a credit note, I reminded them of their T and C, they then agreed I could have refund as long I shipped them back to China. This I did and following the courier tracking identified that they were then held by customs.
Customs said they were waiting for the parcel to be collected by the company - which they never did.
I’ve had no refund either but strangely enough DPD delivered the parcel back to me yesterday.
Out of pocket for £125 - don’t touch this company with a barge pole. You have been warned

vendor sent the wrong product. we ordered small , they shipped large. they offered to take a return back to china with shipping costs at 4 times the product charge. they then lied to American Express and said that we did not ever contact them .
this is a fraudulent company. do not do business with them. they should have zero stars.

I ordered a top which was nothing like the picture on the website. It couldn’t be further from the picture. Then when I wanted to return it, you have to pay for the return which is in China. DO NOT PURCHASE FROM THEM!

This is a dreadful scam from China. You will receive your clothes but you will have to send them back and they get marked as 'rejected by customs' so that they don't have to refund you. AVOID AT ALL COSTS> THIS IS A SCAM COMPANY

Customer Service is poor, indifferent to customer feelings. Returns policy is brutal, clumsy and callous to customers

Really, really bad. The item ordered was shocking quality (cheap material, badly made). I returned it and still waiting for a refund, 4 months later. Avoid.

Unfortunately, I did not check the reviews for this company before I ordered a pair of men’s suede shoes. Had I done so, I would have realised it is a scam. Shoes arrived today, over two weeks after ordering. They are a joke. The very worst quality you could imagine. Not worth a pound, never mind the 60 pounds I paid.

This company is a scam. They didn’t even send the item and had no intention of doing so. They are based in Hong Kong and can seem to keep getting away with scamming people. Luckily my bank was able to reimburse me. Please avoid!

Gutted I had to give 1 star! £78 man’s blazer - what arrived was ridiculous!

I paid to return and still to this day months later no refund!!! It’s sat in customs waiting for them to collect!

Do not use these people - scammers!!

Awful quality sent clothes back and waiting for my refund. It’s been almost two months now!

Do not touch them with a barge pole. I ordered sandals on 30th April, waited 2 weeks for them to arrive. They were damaged, asked for photos which were sent, told me they couldn't open the pics so instead of sending a replacement pair (in accordance with their Returns Policy) could offer me the option of paying a fortune to return them to China (I thought they were based in the Netherlands) or accept a 75% voucher. I felt I had no option other than to accept the voucher which also meant that I had to pay an additional £9.50 for the sandals! The voucher didn't work and had a short time span to use. I tried repeatedly, them had to send screenshots. All of this has gone on since May 15th. No sandals, just a ton of time-wasting stress and hassle. Reading other reviews, this tactic of the voucher code is pure dishonesty on their part as the code NEVER works, you just spend more time trying to use it. Refusal to offer refund even after all this so had to file a dispute with my card company. I've also noticed that the order details disappear from their website. They seem like a very dodgy, deliberately dishonest and wholly untrustworthy trader who should be banned. I truly regret ever ordering from them.

Poor quality and they are a scam. Please don’t use this company.

Purchased red sandals described as orthopaedic. I believe this is a false claim. Be sure to check returns policy as goods go back to China at purchasers' expense, whilst the company is based in the Netherlands.