I placed an order with them this year and, although I’d had an issue a few years ago, this time I was pleasantly surprised. There’s been a great improvement—communication was excellent, my order was d... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
My parcel was stolen by my delivery driver (EVRI/HERMES) who literally sent a photo of him sitting in his car with my parcel outside of my home and did not deliver. I contacted elevate because under T... Toon meer
Bedrijf heeft geantwoord
I absolutely the harley outre wig!! I've ordered this particular one several times! It's absolutely fabulous when I first wear it for awhile. However I dislike how it loses its shape so fast...hence w... Toon meer
Bedrijf heeft geantwoord
Wig arrived very fast. Was nicely packed and brand new. Thank you much for my first Elevate shopping experience, I definitely recommend this company over and over again. Great service, prices and with... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Elevate Styles is a leading online beauty destination specializing in premium wigs, hair extensions, and professional beauty products. We carry trusted brands such as Outre, It’s a Wig, and Mane Concept, offering a wide range of styles, textures, and colors to suit every look. Our focus is on quality, reliability, and customer satisfaction. From sourcing high-quality products to providing responsive support, we are committed to delivering a smooth and dependable shopping experience. Whether you are a professional stylist or styling at home, Elevate Styles provides the products you need to look and feel your best.
Contactgegevens
1420 Atlantic Avenue, 08401, Atlantic City, Verenigde Staten
- 1-888-676-2226
- customerservice@elevatestyles.com
- elevatestyles.com
3,3
Gemiddeld
17K reviews
Heeft 92% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
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Interesting company... -_-
Updated review.
I did eventually get my package. The company can do better to communicate and be more organized. If something is out of stock then why did my order say delivered. It was an annoying and scary experience... simple communication and properly updated order this whole mess would never had happened. Nevertheless I eventually got my package after contacting them via paypal. Personally I would never order through them. What they delivered looked great thou. Take this review with a grain of salt I guess.
Original review:
I never received my package. UPS said sender canceled order. Elevate is saying UPS couldn't deliver. They robbed me in broad daylight.
11 maart 2024
Antwoord van Elevate Styles
Hello,
We wanted to inform you that we had to cancel the original label for your shipment as we were out of stock on the Outre MyTresses 100% Unprocessed Gold Label Natural Straight 3 Bundle Set + 13 x 4 HD Closure - 10” 12” 14” / NATURAL BLACK. The new label will be generated, and your order will be shipped out on Thursday, as mentioned in our correspondence on PayPal. You can expect to receive your package on Saturday, along with the updated label.
Thank you for your understanding and patience.
The wig came fast
The wig came fast, but it doesn’t look like the picture, I was disappointed in it, but I will definitely order more, just something better quality
11 maart 2024
Late processing
I ordered my package a week March 11 and it is just now being sent out March 18. i don’t know if that wig was on back order or something. but that should have been mentioned so i knew what to expect
11 maart 2024
Antwoord van Elevate Styles
This is not back ordered. Here is the tracking number.
https://www.ups.com/track?HTMLVersion=5.0&Requester=NES&AgreeToTermsAndConditions=yes&loc=en_US&tracknum=1Z906A60YW51456504/trackdetails
It was a delayed shipment and it's…
It was a delayed shipment and it's being further delayed by USPS. Oh dear.....
10 maart 2024
Antwoord van Elevate Styles
Hello Wanda,
Well open a case with the USPS. Here is the lastest.
9405516901642486924076
Copy Add to Informed Delivery
Latest Update
Your package will arrive later than expected, but is still on its way. It is currently in transit to the next facility.
Get More Out of USPS Tracking:
USPS Tracking Plus®
Delivered
Out for Delivery
Preparing for Delivery
Moving Through Network
In Transit to Next Facility, Arriving Late
March 16, 2024
Arrived at USPS Regional Destination Facility
NEW YORK NY DISTRIBUTION CENTER
March 15, 2024, 2:28 pm
Arrived at USPS Regional Origin Facility
PHILADELPHIA PA NETWORK DISTRIBUTION CENTER
March 14, 2024, 2:33 am
Accepted at USPS Origin Facility
ATLANTIC CITY, NJ 08401
March 14, 2024, 1:18 am
Shipping Label Created, USPS Awaiting Item
ATLANTIC CITY, NJ 08401
March 13, 2024, 11:36 am
Amazing customer service!
Amazing customer service!! I ordered a product and they had to refund me because they didn’t have it in stock. Then they found 3 and emailed me and texted me to be sure I was aware and able to receive them. They mailed them out that day and I received them 3 days later. They had to change the availability online for me to be able to order. And they were so kind and friendly!! They are wonderful!!!❤️❤️❤️❤️
9 maart 2024
Received all my products they were well…
Received all my products they were well packaged and on time.
7 maart 2024
Very Satisfied 😌 ☺️
The correct items was delivered. The packaging was handed over without any dents or holes. The date was accurate for the delivery. Thanks!!!
5 maart 2024
Sensational is bringing the HEAT …
This was the fastest delivery I have gotten in a long time!!! Very pleased with that❣️The prices are always the best.
6 maart 2024
Very happy with my purchase!!…
I have had very good quality products from Elevated Styles and very good service! My deliveries are prompt and the pricing is good! I have purchased from them many times with no complaints!! I will continue to buy from them. Very pleased!
5 maart 2024
Above & Beyond
Great communication
Wonderful business
Orderd from New Zealand & received in super timely manner.
Thank you for the glue I was desperately in need of life savers ❤️
24 februari 2024
Not too a long a wait for…
Not too a long a wait for delivery.Pretty unit has purchased previously
8 maart 2024
My Rich Auntie Hair
What made my experience so great was the notification of the package arrival and the most important thing is how beautiful this unit is ❤️
28 februari 2024
I can’t speak for the quality of the…
I can’t speak for the quality of the product as I am still waiting for the item 2 weeks later, I have ordered from all the wig companies and this is the slowest. If you’re in a rush to have your item before a vacation, would not recommend. Personally if I don’t receive my product by the end this week, will be looking into a refund
27 februari 2024
Antwoord van Elevate Styles
Hello! We sincerely apologize for the delay in shipping your order. Your order was placed on Monday, and it should have been shipped out by last Thursday, arriving to you by Monday. Rest assured, your order will be delivered to you today. We appreciate your patience and understanding during this time. Thank you for your continued support.
https://tools.usps.com/go/TrackConfirmAction.action?tLabels=9405516901642486531496
Not Knowing Order Status
I had to reach out to the company for the status of my order. I have been a customer for sometime now and this will cause me to take my business else where. On the brighter side, the products never disappoint.
27 februari 2024
Antwoord van Elevate Styles
Thank you for your continued patronage. We appreciate your trust in us. If you've reached out and haven't received a response, please know that we're highly responsive via chat or email. Additionally, once your order is shipped, we promptly send tracking information so you can keep track of its delivery status. We hope you'll adore your new items, and it looks like you'll receive them tomorrow.
https://www.ups.com/track?HTMLVersion=5.0&Requester=NES&AgreeToTermsAndConditions=yes&loc=en_US&tracknum=1ZF128K90337823327/trackdetails
03/06/2024
4:29 A.M. On the Way
Departed from Facility
Horsham, PA, United States
03/05/2024
9:56 P.M. Arrived at Facility
Horsham, PA, United States
03/05/2024
8:17 P.M. Departed from Facility
Pleasantville, NJ, United States
03/05/2024
6:20 P.M. We have your package
Pleasantville, NJ, United States
03/04/2024
4:14 P.M. Label Created
Shipper created a label, UPS has not received the package yet.
United States
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