Elite Saddlery helped me to get swing irons replacement brackets for a 1990 twin rocking horse. They give excellent time and advise on what was required to complete the task. Great product, and commun... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Smooth transaction with fast dispatch. Arrived well packaged. Knee pads were true to size and fitted perfectly. Too early to see if they work as only used a couple of times so far but hoping for good... Toon meer
Bedrijf heeft geantwoord
Fantastic customer service, which is rare these days. Had a problem with a bridle and new one was posted out, before they received the faulty one back. When you ring, someone actually answers the phon... Toon meer
Bedrijf heeft geantwoord
In spite of the shipping delays at the Australian end my beautiful rocking horse arrived completely unscathed and she was everything that Angie said she would be. Angie was lovely to communicate wi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Elite Saddlery Ltd - Supplying all Premier Equine, Stubben, Whitaker & Brogini products, Helite air jackets, HAYGAIN hay steamers, SupaStuds, Ollov rubber horseshoes and much more. We also offer beautiful restored vintage & antique rocking horses for sale.
Contactgegevens
Mill Lane, IP21 5RS, Diss, Verenigd Koninkrijk
- 01379 588472
- sales@elitesaddlery.co.uk
- elitesaddlery.co.uk
4,9
Uitstekend
468 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Elite Saddlery Ltd
Dear Mrs Eldred,
Thank you so much for your great review and 5 stars too, we really appreciate it - thankfully the 4 day bank holiday weekend didn't affect you too much...
Best regards,
Russell and Angie, Elite Saddlery Ltd.
Great service
Great service. Quick delivery. Bought a Stubben Equisoft Girth that had been out on one trial. Delighted with it. Like new and has made a huge difference for my horse.
Will be a returning customer. Thank you.
1 maart 2026
Antwoord van Elite Saddlery Ltd
Dear Susanne,
Thank you very much for your kind review, and we are delighted that you and your horse like the Stubben Equisoft Girth - they really are great once you see the difference they can make to the horse...
Glad to hear you'll be back and we look forward to welcoming you again soon.
Kind regards,
Angie and Russell, Elite Saddlery Ltd.
Incredibly friendly and helpful service…
Incredibly friendly and helpful service fast delivery great quality products.
Excellent customer experience
Thank you
25 februari 2026
Antwoord van Elite Saddlery Ltd
Thank you so much for your kind review and the 5 stars too - we really appreciate it.
Please do come back again if we can help in the future, you would be very welcome.
Kind regards,
Angie and Russell, Elite Saddlery Ltd.
Always communicated about the order and…
Always communicated about the order and it was with me within 3 days.
4 maart 2026
Antwoord van Elite Saddlery Ltd
Dear Marie,
We really appreciate your review and the 5 stars are too - thank you.
We'd love to see you back so if we can help again in the future please do let us know.
Kind regards,
Angie and Russell, Elite Saddlery Ltd.
Antwoord van Elite Saddlery Ltd
Dear Mr Dowe,
Thank you very much for your kind review and we trust you liked your purchase.
If we can help again in the future please do let us know.
Best regards,
Russell and Angie, Elite Saddlery Ltd.
Excellent company
Delivered very quickly. Great communication. Refunded me immediately on return of a girth, that my horse wasn't a fan of.
11 februari 2026
Antwoord van Elite Saddlery Ltd
Dear Louise,
Many thanks for your kind comments and the 5 stars - it's really appreciated here.
I do hope we may be able to help you with something else in the future, so please do come back the next time you need something for your horse ( or yourself too ...)
Kind regards,
Angie and Russell, Elite Saddlery Ltd.
Antwoord van Elite Saddlery Ltd
Dear Jessica,
Thank you so much for taking the time to give us a great review, and for the 5 stars too - we really do appreciate it.
We hope to see you back again in the future if we can help again.
Kind regards,
Angie and Russell, Elite Saddlery Ltd.
Quality product and excellent service
I spoke to someone at Elite Saddlery before placing my order and they were very helpful in reassuring me about sizes of bridle etc I required for my rocking horse. Having placed the order it arrived swiftly and is excellent in quality and appearance.
2 januari 2026
Antwoord van Elite Saddlery Ltd
Thank you very much for your kind words and we are really happy to have helped. We are very pleased that you like your bridle and if we can help with anything else please do let us know.
Kind regards,
Angie and Russell, Elite Saddlery Ltd.
Antwoord van Elite Saddlery Ltd
Dear Soraya,
Many thanks for your great review and 5 stars - we really appreciate you taking the time to do one.
We are delighted we could help and of course would love to see you back again in the future if we can help again.
Kind regards,
Angie and Russell, Elite Saddlery Ltd.
Needed to get a new liner rug
Needed to get a new liner rug, as had torn, they were fantastic in being able to order one the same day which, being local, I was able to collect the next day as soon at it arrived with them. Additionally this was arranged outside of their normal opening hours. Great people who know their stuff and are always happy to help
26 januari 2026
Antwoord van Elite Saddlery Ltd
Dear Mr Hyde,
Thank you so much for taking the time to give us a great review and 5 stars, we really appreciate it.
Always happy to help and we'd love to see you back again in the future if you need anything else.
Best regards,
Russell and Angie, Elite Saddlery Ltd.
Excellent product, good value for money
Easy to use website, clear information about the order and delivery, arrived on time. Excellent quality product, exactly what we wanted and good value for money. We would highly recommend this company.
21 januari 2026
Antwoord van Elite Saddlery Ltd
Dear Caroline,
We are so glad you liked your purchase and really appreciate you taking the time to do us a lovely review.
We'd love to see you back again in the future if we can help again.
Kind regards,
Angie and Russell, Elite Saddlery Ltd.
Antwoord van Elite Saddlery Ltd
Dear Elizabeth,
Many thanks for taking the time to give us a great review, and for the 5 stars too - we really appreciate it.
We are so glad you liked your purchase and please do remember us in the future if we can help again.
Kind regards,
Angie and Russell, Elite Saddlery Ltd.
Antwoord van Elite Saddlery Ltd
Dear Julie,
Many thanks for your great review and 5 stars, we really appreciate it.
So glad you like your purchase and we'd love to see you back again in the future.
Best regards,
Russell and Angie, Elite Saddlery Ltd.
Angie and Russell went above and…
Angie and Russell went above and beyond. A very professional service but friendly, honest & supportive which I really appreciated. You can tell they also love thier four-legged family!
I would highly recommend Elite Saddlery Rocking horses & Saddlery to everyone.
13 januari 2026
Antwoord van Elite Saddlery Ltd
Dear Angie,
We really appreciate your kind words and are so glad you love your rocking horses - they looked really wonderful.
We'd love to help you again so please do let us know if there is anything you need in the future, it would be great to catch up.
Kind regards,
Angie and Russell, Elite Saddlery Ltd.
Vg service.
Very quick response to my initial enquiry. Order processed, well packed and posted promptly.
2 januari 2026
Antwoord van Elite Saddlery Ltd
Thank you so much for your kind review and 5 stars, we really appreciate it.
We are so glad you liked your purchase and hope we can help you again in the future.
Best regards,
Russell and Angie, Elite Saddlery Ltd.
Antwoord van Elite Saddlery Ltd
Dear Rosemary,
Thank you so much for your great review and 5 stars, we really do appreciate you taking the time to complete it.
We are so glad you liked your purchase, and if we can help again in the future we would love to see you back again.
Kind regards,
Angie and Russell, Elite Saddlery Ltd.
Equine Magnetic Knee Pads
Smooth transaction with fast dispatch. Arrived well packaged. Knee pads were true to size and fitted perfectly. Too early to see if they work as only used a couple of times so far but hoping for good results. Excellent company and I will be returning for other equine purchases. Thank you for a pleasant buying experience.
6 december 2025
Antwoord van Elite Saddlery Ltd
Dear JM,
So glad we could help, and I'm sure they will make a difference as we use these ourselves and have seen the results.
Thank you very much for the great review, and we look forward to welcoming you back again in the future.
Kind regards,
Angie and Russell, Elite Saddlery Ltd.
Antwoord van Elite Saddlery Ltd
Dear Helen,
Thank you so much for this lovely review, and for the 5 stars too - these are always very much appreciated.
We are really glad to have helped and will be delighted to see you back again in the future if we can help again.
Kind regards,
Angie and Russell, Elite Saddlery Ltd.
Great customer service
When ringing before making the order to ask some questions I found the staff very helpful. Unfortunately on deliver the vehicle couldn’t access our single lane driveway due to tight entrance but thankfully returned the following morning with a smaller vehicle. Great customer service.
27 november 2025
Antwoord van Elite Saddlery Ltd
Dear Carole,
So glad it was all sorted out and thank you very much for your kind review, we really appreciate you taking the time.
Hope your horses like the haylage and have a great Christmas and New Year.
Kind regards,
Angie and Russell, Elite Saddlery Ltd.
Got it right!
24 november 2025
Antwoord van Elite Saddlery Ltd
Dear Mr Bishop,
Thank you very much for your kind review and the 5 stars too - we really appreciate it and are very glad you are happy.
Please do come back again in the future if we can help further.
Best regards,
Russell and Angie, Elite Saddlery Ltd.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.