Elite Saddlery helped me to get swing irons replacement brackets for a 1990 twin rocking horse. They give excellent time and advise on what was required to complete the task. Great product, and commun... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Smooth transaction with fast dispatch. Arrived well packaged. Knee pads were true to size and fitted perfectly. Too early to see if they work as only used a couple of times so far but hoping for good... Toon meer
Bedrijf heeft geantwoord
Fantastic customer service, which is rare these days. Had a problem with a bridle and new one was posted out, before they received the faulty one back. When you ring, someone actually answers the phon... Toon meer
Bedrijf heeft geantwoord
In spite of the shipping delays at the Australian end my beautiful rocking horse arrived completely unscathed and she was everything that Angie said she would be. Angie was lovely to communicate wi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Elite Saddlery Ltd - Supplying all Premier Equine, Stubben, Whitaker & Brogini products, Helite air jackets, HAYGAIN hay steamers, SupaStuds, Ollov rubber horseshoes and much more. We also offer beautiful restored vintage & antique rocking horses for sale.
Contactgegevens
Mill Lane, IP21 5RS, Diss, Verenigd Koninkrijk
- 01379 588472
- sales@elitesaddlery.co.uk
- elitesaddlery.co.uk
4,9
Uitstekend
468 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Absolutely outstanding quality and…
Absolutely outstanding quality and service. I ordered a removable saddle and tack for a medium sized Rocking Horse over the phone. The saddle arrived within a couple of days and was exactly as ordered. Fantastic quality and above my expectations. Looks superb on the Rocking Zebra I am making for my grandchildren
28 november 2025
Review zonder uitnodiging
Antwoord van Elite Saddlery Ltd
Dear Mr Crosby,
Thank you so much for your kind words and lovely review, we are very pleased to have helped.
So glad you liked the saddle set and I'm sure it will all look great when you have finished your zebra - you have some very lucky grandchildren.
Kind regards,
Angie and Russell, Elite Saddlery Ltd.
Antwoord van Elite Saddlery Ltd
Dear Carol,
Thank you very much for your great review and the 5 stars too, we really appreciate you taking the time to complete one for us.
Hope to see you back again in the future if we can help again,
Kind regards,
Russell and Angie, Elite Saddlery Ltd.
Rocking horse accessories
Elite Saddlery offer a great service, with a quick delivery time. Very helpful
7 november 2025
Antwoord van Elite Saddlery Ltd
Dear Victoria,
Thank you so much for your great review and the 5 stars too - we are really grateful.
If we can help again in the future please do let us know, we'd love to see you back again.
Kind regards,
Angie and Russell, Elite Saddlery Ltd.
Great friendly service
Great friendly service, kept me informed to my purchase! Came up with a good alternative!
1 november 2025
Antwoord van Elite Saddlery Ltd
Dear Emma,
Many thanks for taking the time to review us and for the 5 stars - we really appreciate it.
So glad you like your purchase and we'd love to see you back the next time you need something for you or your horse.
Kind regards,
Angie and Russell, Elite Saddlery Ltd.
Thank you for the delivery of a pallet…
Thank you for the delivery of a pallet of hay. Fantastic hay! Great service. Will recommend!!
31 oktober 2025
Antwoord van Elite Saddlery Ltd
Dear Rebecca,
Thank you so much for your kind words and 5 stars, and we are so glad that you like your haylage.
Please do let us know if you need more in the future, and we'd love to hear from others who would also like to try it - we have plenty of regular customers so they all think it's good stuff....and their horses love it too.
Best regards,
Russell and Angie, Elite Saddlery Ltd.
Excellent service
Excellent service. They replied to messages promptly and my order was packed and shipped lighning fast. The items were of excellent quality. I am very pleased.
27 oktober 2025
Antwoord van Elite Saddlery Ltd
Dear Pam,
Thank you so much for your kind review and for the 5 stars too - it really means a lot to us.
Would love to see you back in the future if we can help again.
Kind regards,
Angie and Russell, Elite Saddlery Ltd.
Good quality product
Good quality, well made product received within a few days. Would use again.
27 oktober 2025
Antwoord van Elite Saddlery Ltd
Dear Mrs Harding,
Thank you so much for your great review and your 5 stars too - it really means a lot to us.
We are really glad you liked your purchase and will be delighted to see you back again in the future.
Best regards,
Russell and Angie, Elite Saddlery Ltd.
I'm so impressed with the amazing…
I'm so impressed with the amazing service from Elite Saddlery! They gave me incredibly helpful and quick advice on a complex purchase, and I truly felt they provided genuine support to find the right item for my horse. I will definitely be a repeat customer and highly recommend them!
4 september 2025
Review zonder uitnodiging
Antwoord van Elite Saddlery Ltd
Dear Caitlyn,
Many thanks for taking the time to give us a great review, and for the 5 stars too.
We are always happy to help and are glad to hear that we got you what you wanted.
We look forward to seeing you back the next time we can help too.
Kind regards,
Angie and Russell, Elite Saddlery Ltd.
Excellent selection.
Always have a great collection of Rocking horses.
Beautiful finds from antique horses to the present day,many rare specimens.Always friendly with great
customer service.
10 oktober 2025
Antwoord van Elite Saddlery Ltd
Dear Sara,
Thank you so much for taking the time to review us, and for your lovely comments too.
Always a pleasure to see you and please do come back soon - we promise you don't have to buy something every time you visit!
Kind regards,
Angie and Russell, Elite Saddlery Ltd.
Special order which had to be sent from…
Special order which had to be sent from Germany. Elite kept me informed. Girth is just as described.
10 oktober 2025
Antwoord van Elite Saddlery Ltd
Dear Jackie,
Many thanks for your kind review and 5 stars, and we are delighted you like your girth.
Hope to see you back again in the future the next time we can help.
Kind regards,
Angie and Russell, Elite Saddlery Ltd.
Great service
Good quality product at a reasonable price and delivered early. Can't fault your service. Very happy.
10 oktober 2025
Antwoord van Elite Saddlery Ltd
Dear Alex,
Thank you so much for your great review and 5 stars, we really appreciate your time and thoughts.
So glad you liked it and we'd love to see you back again in the future if we can help.
Best regards,
Russell and Angie, Elite Saddlery Ltd.
Good company to deal with
Good company to deal with. Genuine product, delivered to home and placed where we wanted. Would recomend.
6 oktober 2025
Antwoord van Elite Saddlery Ltd
Dear Carol,
Many thanks for your great review and the 5 stars too - it really means a lot to us.
Hope we can help you again in the future, you will be very welcome anytime.
Best regards,
Russell and Angie, Elite Saddlery Ltd.
Helpful staff and the items purchased…
Helpful staff and the items purchased exactly as described. I would recommend this shop every time
29 september 2025
Antwoord van Elite Saddlery Ltd
Dear Roger,
Thank you so much for your kind words and 5 stars too - we really do appreciate you taking the time for us.
So glad you liked your purchase, and hope to see you back again in the future.
Kind regards,
Angie and Russell, Elite Saddlery Ltd.
Prompt delivery and communication after…
Prompt delivery and communication after I mistakenly ordered the wrong size girth. Prompt refund. Item delivered well packaged
26 september 2025
Antwoord van Elite Saddlery Ltd
Dear Anthony,
Thank you very much for your kind words and 5 stars, and for taking the time to complete a review for us.
We really appreciate your custom and hope to see you back again in the future if we can help.
Kind regards,
Angie and Russell, Elite Saddlery Ltd.
Lovely understanding staff
Ordered the new pe rug on Friday night came on Monday and the rug is beautiful but I'm deverstated as the neck is for a giraffe and I have a cob which isn't really what pe rugs are and I've had to send it back phoned them got a returns no and sent it rug arrived back 2 days later and just waiting for refund into my bank really helpfull lovely staff thank you
29 augustus 2025
Antwoord van Elite Saddlery Ltd
Dear Elaine,
So sorry that the rug didn't fit this time, and the refund is all done from our end, it's just your bank are taking their time to put it back into your account - typical banks.....
Thank you so much for your kind review, we really appreciate it. Hope to see you back again the next time you need something else, you will be very welcome.
Kind regards,
Angie and Russell, Elite Saddlery Ltd.
Antwoord van Elite Saddlery Ltd
Dear Deborah,
We really thank you for taking the time to complete a review and for the 5 stars too.
So glad that you liked your purchase, and please do come back to us the next time you need something, you will be most welcome.
Best regards,
Russell and Angie, Elite Saddlery Ltd.
Antwoord van Elite Saddlery Ltd
Dear Yvonne,
Thanks so much for the great review and for taking the time to complete - we really appreciate it.
So glad you liked your item, and we look forward to welcoming you back anytime again.
Best regards,
Russell and Angie, Elite Saddlery Ltd.
Mollys bridle
I would like to thank Angie who helped with the purchase of my little mare Molly’s bridle. It is the first time I have purchased on line and unfortunately the bridle was not a good fit. I did try the bridle on Molly and did try to alter the holes with the buckles. This did mean it did have indents on these holes and after posting the bridle back to Elite, Angie explained it could not be resold as new. Angie did fully explain and it is unfortunate that the bridle did not fit. Please be aware when trying on your new bridle. Like our bodies, our best friends have different sizes too. Thank you Angie and Elite for your customer care. Amanda
31 augustus 2025
Review zonder uitnodiging
Antwoord van Elite Saddlery Ltd
Dear Amanda,
Thank you so much for taking the time to write us a review and for the 5 stars too, it's really appreciated.
I am very grateful for your understanding in this instance, as the problem we face is that if now sold again another customer would see the markings left and think that the bridle wasn't new and would not accept it, so we are really caught in the middle and have to resell the bridle as tried but returned.
To show our appreciation for your understanding I will be in touch with an offer just for you,as we would love to see you back again as a customer of something for Molly.
Kind regards,
Angie, Elite Saddlery Ltd.
Genuine friendly service
Kept me informed all the way through to delivery, without me having to ask . Very polite friendly service and seemed to be genuinely pleased I had shopped with them
8 augustus 2025
Antwoord van Elite Saddlery Ltd
Dear Nicki,
Thank you so much for your great review and the 5 stars too, much appreciated.
We really are delighted you ordered from us and hope to see you back again in the future if we can help. Our aim is to treat every customer in the way we would wish to be treated ourselves, and we are pleased that this showed through.
Kind regards,
Angie and Russell, Elite Saddlery Ltd.
Antwoord van Elite Saddlery Ltd
Dear Marta,
Many thanks for your kind review and 5 stars too - really appreciated.
We hope we can help again in the future so please do come back if you need anything else from us.
Best regards,
Russell and Angie, Elite Saddlery Ltd.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.