elixhealing.com Reviews 

129
TrustScore 4.5 uit 5

4,4

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Beoordeeld met 5 van de 5 sterren

I can say it honestly works for me. I can feel the difference when I use it versus when I don’t use it. Herbal supplements are always a plus and I like the blend my blend offers. I try to consider wha... Toon meer

Beoordeeld met 5 van de 5 sterren

Elix Healing truly has done wonders for me! When I had my first consultation, I had this rash on my stomach and once I started with my personalized formula, that rash went away. In addition, my cramps... Toon meer

Beoordeeld met 5 van de 5 sterren

Very impressed with Elix! Their team, their products, and their quality overall are just unmatched, and I'm very grateful for them making TCM accessible! Every time I have needed help, their custo... Toon meer

Beoordeeld met 1 van de 5 sterren

Tried canceling several times. Couldn't login to my account so went through customer service. They didn't cancel my account and then I was charged again. There's no warning before you're charged. I've... Toon meer

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4,4

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TrustScore 4.5 uit 5

129 reviews

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4,4

Alle reviews

(129)

54 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Prompt customer service!

I’ve been loving Elix so much it has helped me regulate my cycle. As to customer service, it has been excellent. I’ve asked for assistance to update my payment method and they’ve been very prompt and helpful and in no time got what I needed to do and everything was set in place. Thank you, Belle for your help!

10 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very personal experience with…

Very personal experience with everything. I am always speaking to a human being, they do all of my requests, never handing me off to the next person. Always referring me to the right medical person/next person to answer the question better/getting me the best answer. Amazing company.

24 november 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Totally misleading subscription and…

Totally misleading subscription and return policies, basically forced into a subscription. Tried cancelling my subscription and return product but the company neglected to refund nor return. Hoped for the best but lost $200+ of my hard earned money in this economy for a product that didn’t even work. extremely disappointed.

1 oktober 2025
Review zonder uitnodiging
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Antwoord van elixhealing.com

Hi Meh,

Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience and the frustration this has caused. We never want anyone to feel misled or unsupported, and we understand how disappointing it must feel, especially after placing trust in our products and investing your hard-earned money.

At Elix, we’re committed to transparency, which is why our Refund Policy, Cancellation Policy, and subscription terms are clearly hyperlinked at the bottom of every page of our website, outlined in our FAQs, and displayed again at checkout. We made sure that our community is informed that Cycle Balance is a recurring subscription on the product page, and that continuing with payment signifies agreement to our policies—including the requirement to cancel at least 48 hours before a scheduled order due to the personalized nature of the formula. We also offer an online portal and email support so our community can access, manage, or cancel their subscription anytime.

That said, we never want you to feel unheard. We'd love the chance to look into your account personally and see what we can do to support you. If you'd like, you can sign up for a complimentary 1:1 session with Elix's Doctors of Chinese Medicine, so you can discuss your experience and explore how Elix may be able to further support your wellness journey.

With care,
Team Elix

Beoordeeld met 5 van de 5 sterren

The Greatest Thing I've Done for My Health and Hormones

Elix has been one of the greatest things I have done for my hormones and health. I really don't think I would be pregnant with my first baby without the support this has given my body. The team at Elix has been wonderful with any and all of my customer service needs. Thank you for making such a high quality product and taking such good care of the women who come to you.

31 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Using Elix Products as a person Anatomically Male

Currently using Daily Harmony, and it has been working great to actually mitigate the daytime sleepiness, especially with how it manifests as exhausted muscles around my upper body (arms, chest) and then my thighs, and after finishing my beverage where I put some Daily Harmony in there, it's as if that tension and exhaustion just "melts" away.

Aside from that, customer service via their chat tool on their website is great too. They entertained and answered all my questions with good detail!

9 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Cycle Balance- Significant Improvement in Cycle

Significantly improved my pain and PMS symptoms. Shortened my period therefore improving my energy throughout the month. My cycle used to derail my whole life only having about 3 days a month where I felt normal. Mood swings went from 11/10 intensity 3 weeks out of the month down to 3/10 intensity 1 week a month. Pain went from 9/10 intensity for 2-3 weeks a month down to 3-4/10 intensity less than 1 week a month. I am honestly blown away and recommend this to anyone that will listen.

I've been taking it for 4 or 5 months now and noticed an improvement after about 2 weeks of taking it. My cycle continues to improve.

7 oktober 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Overall a great experience

Overall a great experience, high quality products that work. The constant price increase just did not fit in my budget. Also I was able to get my health in a place that I was not reliant on the product. I recommend this brand hands down over any competitor and will return if needed.

3 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The team is super helpful

The team is super helpful! Getting a special, unique blend of herbs that work best for you is great! Staying consistent with your formula is very important, when I stayed on top of it I had much better/easier to deal with period symptoms! And when I found out I was pregnant they recommended I switch to the gingeraide instead to help with the morning sickness nausea! They’ve been super helpful and I just appreciate how kind they are!

2 oktober 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Very difficult to cancel any subscriptions

I have asked them to cancel my subscriptions twice and they haven't done it. Like full conversations with their "care" team to cancel my subscription. They have confirmed receipt of my request, yet they claim they're unable to cancel it from their side. I understand the ask that I login to an account to cancel something myself, but I think it's horrible customer service to have a conversation with a customer back and forth via email about how my desire is to cancel recurring shipments because their product did not work for me after 6 months of testing it out, and then to not actually cancel it on their end. It's borderline scammy, and I would expect this from a shady gym but not a high end health company that claims to only want to help women.

30 september 2025
Review zonder uitnodiging
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Antwoord van elixhealing.com

Hi Catherine,

Thank you so much for taking the time to share your honest feedback. We completely understand how important it is to have a simple and seamless way to manage your subscription, and I want to assure you that our team is actively working to make cancellation available directly through our website. This functionality has already been rolled out to some members of our community, and we sincerely apologize if it hasn’t been reflected yet on your account.

In the meantime, we continue to prioritize personalized, one-on-one support to ensure every member receives care tailored to their unique needs. That’s why we currently ask community members to reach out to our dedicated Support Team for any cancellation requests. We also understand how busy life can get, so we’ll make sure to send helpful follow-up reminders to make the process as smooth as possible for you.

This personalized approach also allows us to gather valuable feedback that helps us continuously improve our service and ensure Cycle Balance truly supports our community’s well-being.

If there’s anything else we can do to assist or if you’d like to share more suggestions, please don’t hesitate to reach out. We truly value your voice and are always here to help in any way we can.

With love,
Team Elix 💜

Beoordeeld met 5 van de 5 sterren

Elix is incredible

Elix’s customer service is incredible! They always respond promptly and help me solve any problems I have- and they’re great at following up and checking in. Also, their products work like MAGIC. I’m so lucky to have their supplements as a resource!

22 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Canceled but kept getting billed

I sent an email requesting for a cancelation of the subscription. Then I get billed again. They mentioned it was not enough to request a cancelation to the support team, but you also need to complete additional steps. I feel like they say there’s no cancellation or refunds because the formula is exclusive. The product did not work for me why would I keep wanting to get bottles and pay such a high price. Pretty disappointed because I really liked this concept and had hope.

16 september 2025
Review zonder uitnodiging
Logo elixhealing.com

Antwoord van elixhealing.com

Hi Alex,

Thank you for sharing your honest feedback. We understand the importance of easy subscription management and want to assure you that we are diligently working to make cancellation functionality available directly on our website. In fact, it has already been made available to a portion of our community members.

In the meantime, we continue to prioritize personalized support tailored to your individual needs. This is why we ask our community members to reach out to our dedicated support team at team@elixhealing.com for cancellation assistance. This process allows us to gather invaluable feedback, helping us improve our services and better support your journey with Cycle Balance.

We also understand how busy life can be, and to ensure your convenience, we'll make sure to send follow-up reminders to assist with completing the process.

If there’s anything more we can do to assist you or if you have additional suggestions, please don’t hesitate to get in touch. We truly value your input and are here to help in any way we can.

With love,
Team Elix

Beoordeeld met 5 van de 5 sterren

I highly recommend this product

I highly recommend this product. I have been using it for a month, and it has helped me tremendously with my menstrual pain. For over a year, I experienced severe pain after stopping my birth control in an effort to get pregnant. The pain during my periods was unbearable, often reaching a level of 10. However, after starting to take six drops of this product daily, I was amazed to find that my pain decreased to a manageable level of three or four. This improvement has allowed me to move around and accomplish tasks around the house. I strongly encourage anyone struggling with similar issues to try this product at least once, especially when you feel desperate. I suspect I have low progesterone, and this product has made a significant difference for me.

23 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Got my period back!

I stopped having periods in 2021 (I was only 32) after a small bowel obstruction that made me drop under 90 pounds. My OBGYN and fertility clinic were never able to help me get my regular cycle back without medications. I decided to give Elix a try and took a break from the other medications. I received cycle balance, Daily Harmony, and Yin Time on July 24, 2025. On August 14, 2025 I had my very first natural period since 2021! Had minimal cramps, and my cycle lasted about 4 days.

I was so happy to have my cycle back and feel like a normal woman again. I look forward to see if this product continues to help!

14 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Daughters cycles improving!!

My 18 year old daughter began having frequent periods. The gynecologist wanted to put her on the pill but our functional nutritionist suggested Elix. She has been on it for 2.5 months and the time between her periods is lengthening! She will be starting college soon and I reached out to customer service to get her three month supply sooner and they responded right away. We are very happy with this product and we hope in the future her cycles will continue to move to a predictable schedule. Thank you Elix.

6 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

It takes time, but it’s worth it!

I’ve been using the cycle balance for 6 months now and have seen wonderful effects to help alleviate physical and emotional symptoms of my period. I will continue using their herbs and look forward to what another 6 months can help with!

26 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Immaculate Customer Service

I’ve been following this product / company for a while now, and I’m absolutely thrilled at how amazing it has turned out to be! There was an issue in transit and the woman I spoke to was so very kind and helpful— she responded the same day I sent an email! I highly recommend Elix, and unlike what I was expecting, it doesn’t taste like medicine! It has a rich, almost sweet flavor to it — and it’s good for you! Sorry for the marketing lol, I’m just super excited! Love love love this product!

18 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great product and great service

I’ve had great results with Elix. I maxed out my FSA and had to take a break for a couple months. Sadly I had a big return of symptoms that elix helped manage. I finally got my FSA back and ordered but sadly UPS marked my package as delivered even though I never received it. The Elix team responded to my email right away and offered a 1 time replacement without making me jump through a ton of hoops which I really appreciate.

16 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Awesome experience

I recently joined elix and have had several interactions with several of their team members. Each time they were timely with their response and very accommodating. I appreciate their prompt responses and the feel of a genuine response even thru the phone screen.

Not only that, but I have had such improvement with my severe endometriosis in just 2 months that I’m blown away!

16 juli 2025
Review zonder uitnodiging

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