elixhealing.com Reviews 

129
TrustScore 4.5 uit 5

4,4

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Beoordeeld met 5 van de 5 sterren

I can say it honestly works for me. I can feel the difference when I use it versus when I don’t use it. Herbal supplements are always a plus and I like the blend my blend offers. I try to consider wha... Toon meer

Beoordeeld met 5 van de 5 sterren

Elix Healing truly has done wonders for me! When I had my first consultation, I had this rash on my stomach and once I started with my personalized formula, that rash went away. In addition, my cramps... Toon meer

Beoordeeld met 5 van de 5 sterren

Very impressed with Elix! Their team, their products, and their quality overall are just unmatched, and I'm very grateful for them making TCM accessible! Every time I have needed help, their custo... Toon meer

Beoordeeld met 1 van de 5 sterren

Tried canceling several times. Couldn't login to my account so went through customer service. They didn't cancel my account and then I was charged again. There's no warning before you're charged. I've... Toon meer

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4,4

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TrustScore 4.5 uit 5

129 reviews

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4,4

Alle reviews

(129)

54 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I'm so grateful for Elix!!!

I'm so grateful for Elix!!!! it has been life changing for me. I can not express enough how this product has changed my life. It has made a significant difference in my hormones and cycle. I recomend this to anyone who has dealth with years of issues with no resolve.

14 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Had a great experience with the brand

Had a great experience with the brand. I feel that drops definitely helped me feel better and have less pain during my periods. They have all the support you need while taking the supplement and very great stuff that was able to guide me through everything. I recommend it!

14 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

♥️ Cycle Balance

Love the Cycle Balance! Does exactly as the name says. Excellent customer service. Super quick, easy, and helpful. So thankful for finding Elix!

14 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Life changing!

I am SO grateful I found Elix. I had given up on western treatment as I was only offered birth control or pain meds for severe cramping. I’m off birth control because I’m trying to have children and prescribed 800mg of advil did nothing to help. Elix is the only treatment that helped relieve my cramps, anxiety, nausea, bloating, and tender breasts. Previously my periods lasted more than 7 days, now they only last 3! My PMDD and periods no longer dictate my ability to do daily actives. I cannot believe how well it works, I’ll be using Elix for life!

10 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I feel significantly better

I feel significantly better. Energy is up and bloating down. I'm still working on getting my periods under control, but with any medication, it takes time to start working. It takes some patience and consistency. I can say that the results I've seen so far are well worth it. Thank you, Elix!

5 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Considering Legal Action…

Elix Healing does not send reminder emails before charging your card, and their “pause” option is just a delay tactic. You cannot cancel your subscription outright — they only allow you to put it on hold for 6 months. After that, they charge you without warning, send a confirmation after the fact, and refuse to issue a refund, even though the product is supposedly “customized.”

Let’s be honest — the ingredients are clearly mass-produced and likely the same for most customers. Refusing refunds under the guise of “customization” is a convenient excuse to avoid accountability. This is not just unethical, it’s borderline predatory and may even violate consumer protection laws regarding subscription renewals and unauthorized charges.

I’m exploring legal options and filing a formal complaint with the Better Business Bureau and FTC. I urge others to be cautious — businesses like this thrive on sneaky billing and customer silence.

3 mei 2025
Review zonder uitnodiging
Logo elixhealing.com

Antwoord van elixhealing.com

Hi Maisha,

We’re truly sorry to hear about your recent experience and want to assure you that we take all feedback seriously—especially when it comes to subscription management and customer trust.

Our customer support team operates Monday through Friday, from 9 AM to 6 PM EST, and as your most recent email came in earlier today, we haven’t had the chance to respond just yet. That said, we’ve already made an exception to cancel your most recent order and have processed a full refund. Your subscription has also been canceled, and you will not be charged again.

We want to reassure you—and our entire community—that we are fully transparent with our policies. All subscription-related details, including renewal timing, our refund policy, and instructions for managing or canceling a subscription, are clearly presented on the product page and prior to checkout. You also have 24/7 access to manage their subscription—whether that means updating the delivery date or skipping a shipment, or changing the frequency—through your online account portal.

We understand how important convenient and clear subscription management is. While cancellations currently require a short form to ensure personalized support and gather feedback for improvement, we are already in the process of aligning with the Federal Trade Commission’s upcoming ruling, which will enable direct, self-service cancellations on our website later this year.

Finally, we’d like to clarify that while each Cycle Balance formula is rooted in Traditional Chinese Medicine principles and built from a base of proven herbs, personalization is driven by your health assessment, which helps determine the patterns of imbalance that are contributing to your symptoms. That said, your feedback is heard, and we’re committed to continuing to improve our communications and service experience.

Thank you again for taking the time to share your concerns. We value your input and appreciate the opportunity to make this right.

With love,
Team Elix

Beoordeeld met 1 van de 5 sterren

BAD customer service

They won’t let me cancel my subscription. They won’t respond to any of my emails. This is literally illegal and they won’t let me change my payment to stop receiving this.

1 mei 2025
Review zonder uitnodiging
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Antwoord van elixhealing.com

Hi Haley,

We’re truly sorry to hear about your experience and want to first assure you that we take all concerns seriously—especially when it comes to customer service and subscription management.

After reviewing your case, we can confirm that we’ve been actively responding to your emails and have sent nearly six follow-up messages to assist with your cancellation request. It’s possible our emails may have landed in your spam or promotions folder, and we encourage you to check there just in case.

We understand the importance of easy and transparent subscription management. While cancellations currently require a brief form submission, this process helps us provide tailored support and gather feedback to improve your experience with Elix. That said, we know convenience matters—so we’re already working to align with the Federal Trade Commission’s upcoming ruling for simpler online cancellations, expected to take effect later this year.

In the meantime, our team is always here to help. If you still need assistance, please email us again at team@elixhealing.com, and we’ll make sure your request is prioritized. Also, it looks like you have already filled out the cancellation form, so you should be all set, and your subscription canceled.

We appreciate your patience and the opportunity to make things right.

With love,
Team Elix

Beoordeeld met 5 van de 5 sterren

Healing after 20 years of irregularity and trauma

The Elix team members have always been compassionate, proactive, and efficient. They are up front that the healing journey they support is NOT a quick one -- Chinese medicine is about fixing underlying damage, not patching over symptoms. If someone expects results in days or even possibly weeks rather than months, they're not being realistic about the depth of the healing process or paying attention to the descriptions of the medicine and its expected timeline.

That said, I have been taking the double dose of Cycle Balance and Daily Harmony recommended for extreme chronic dysfunction like PCOS, and I am finally, after 20 years of complete hormonal imbalance that was quite akin to intimate torture (I do NOT recommend oral contraceptives to just about anyone), finally coming to a natural rhythm and beginning to feel how my body works. And that's while still carrying a mountain of stress.

It took me a good couple years to reach that result, but Elix has been a key part of it, and I am so grateful I could cry.

I do also have some decent if anecdotal evidence that Elix was a key factor because the one time I stopped doing my double dose (to try and switch to the "just take it before your period" model), I went straight back to irregularity. When they say that PCOS heals best on a regular double dose, I believe they are correct.

I hope this is helpful in your healing journey and that you find the balance and joy you're looking for.

24 april 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

When I read about Elix and how they…

When I read about Elix and how they provide specific to you herbal remedies, I was excited to try. They also use the “Women owned” a lot as in we want to help women we respect women so much! Well unfortunately not my experience after formulating my product I started to use it didn’t notice any difference, paused the service because they make it impossible to cancel your auto ship (also only way you can get access to their products) through managing your own account. You have to email them directly and beg to be let off the hook to pay them. Then they send an email back to try and “persuade you to keep paying them for something you’re not finding any benefit from. I don’t like how you feel trapped and cannot manage your own account. Just a warning to others.

18 april 2025
Review zonder uitnodiging
Logo elixhealing.com

Antwoord van elixhealing.com

Hi there,

Thank you so much for taking the time to share your experience.
We completely understand how frustrating it can be to not see the benefits you were hoping for, especially when combined with difficulty managing a subscription. We hear you—and your feedback is incredibly important to us.

We understand the importance of easy subscription management and want to assure you that we are actively working to align our processes with the Federal Trade Commission's upcoming ruling for easier cancellation options. We’re in the process of building functionality that will allow our community members to cancel directly through our website, and we look forward to launching that soon.

In the meantime, we continue to prioritize personalized support tailored to your individual needs. This is why we currently ask community members to reach out to our dedicated support team at team@elixhealing.com for any cancellation requests. Our cancellation form helps us better understand your experience so we can continue to improve—and while we may offer support or options to help, our intention is never to pressure anyone into staying.

We also recognize that life gets busy, and to support your convenience, our team follows up with reminders to help ensure your request is taken care of.

It’s also worth mentioning that you do have control over your subscription through your online portal, including options to skip an order or move your shipment date.

We’re genuinely sorry we didn’t deliver the experience you hoped for and appreciate your honesty. If you're open to continuing the conversation, we’d love the opportunity to make things right.

With care,
The Elix Team 💜

Beoordeeld met 5 van de 5 sterren

I have PCOS

I have PCOS; elix has helped decrease my bloating on and off my cycle as well as decrease the pain and clotting I experience during my cycle. After a month I seen a difference in bloating after 2 months I seen a difference in my cramps and clotting.

10 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I suffer from debilitating pain during…

I suffer from debilitating pain during my menstrual due to Endometriosis & fibroids I started taking Elixir and my cycle has gotten shorter and the pain has decreased tremendously. Drops in my tea, or smoothies and I barely have to take pain meds. I used to have to take a pain killer almost 3xs a day.

24 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

TCM is a gift.

I sought out solutions to my hormonal issues and period symptoms after coming off birth control I'd been on for nearly 15 years (HALF MY LIFE!). I was experiencing issues like loss of libido, mood swings, intense bloating and inconsistent quality of menstruation. After the first round (3 months of using Cycle Balance), my symptoms have drastically improved. My cycle is like clockwork, my sex drive is on its way back to normal (THANK GODDDD), and I don't feel like a stranger in my body. I'm continuing on with another 3-month round for a total of 6 months of cycle balance, and I am confident that by the end of that next round, I will be in even better shape when it comes to my hormones.

I also strongly recommend herbal teas that are formulated for TCM. Their bloom and balance was fantastic, but a bit expensive. I went to a local apothecary and was able to purchase a similar blend to help keep costs low, but plant medicine IS medicine. You have to look at what you're putting into your body to get results and heal it. It's a partnership, body can't do all the work for us, and is relying on us for the proper input, which Cycle Balance is a huge part of for me on my journey.

2 april 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I ordered the Cycle Balance Quarterly…

I ordered the Cycle Balance Quarterly Subscription × 1
Delivery every 3 Months
$122.40

And then the

Cycle Balance Quarterly Subscription × 1
Delivery every 3 Months
$122.40
Plus the
Cycle Balance 3 Month One Time × $100

I did this all within one hour and thought if I emailed right away, I would be able to get the first order canceled because the first order was a mistake. However Elix team tells me they are unable to initiate a refund for the first order or any of the orders, even though I emailed them within the hour of the order and nothing has been shipped to me yet. This is outrageous and upsetting. This is stealing. This is $300 that is going to waste. I do not have the money for $300 and I need help.

I wanted to order 1 cycle bundle and 1 cycle balance to help with menstrual problems I have been having. I thought if I cancelled the first order within the hour of ordering it, I could get a refund.
This is stealing
This is terrible for a company to do shame on you

You extort your customers who need help!

31 maart 2025
Review zonder uitnodiging
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Antwoord van elixhealing.com

Hi Ysabel,

We’re really sorry to hear about your experience, and we completely understand how frustrating this situation must have been for you.

Due to the quick processing timeline of our fulfillment system and the personalized nature of Cycle Balance, our Refund Policy does not allow for same-day cancellations once an order has been submitted. We know this can be upsetting, especially when you try to reach out right away, and we truly apologize for any stress this caused.

That said, it looks like our team was able to connect with you directly and work towards a resolution, and your refund request has been granted.

Know that we're always here to support our community members, and take feedback seriously so we can continue improving. If there’s anything else we can do for you, please don’t hesitate to reach out!

With care,
Team Elix

Beoordeeld met 5 van de 5 sterren

3 months into using Cycle Balance I am

3 months into using Cycle Balance I was able to get off birth control and my PMDD has decreased significantly. I had tried many antidepressants and was so depressed and anxious I could not function more then half the month. I feel this has already improved in just the short 3 months I have used the product. Along with headaches and some physical symptoms I suffer from. I can not say better things and I am so grateful to have my mental health back!

26 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

PMS Symptoms relief

I really like their products. I have a lot of issues related to PMS and symptoms that suck. I eat pretty healthy, exercise, and get good sleep and was still having some pretty interruptive symptoms. When you follow Elix's protocol, their products REALLY DO WORK! Follow the instructions!! Their support team is really helpful and responsive to all the questions you have. I really do recommend working with them if you are a person who has a period. HIGHLY recommend.

28 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Elix has truly changed my life

Elix has truly changed my life. After 20 years of excruciating period pain due to endometriosis and adenomyosis, I finally found relief—now, I have no pain at all. Since taking Elix consistently, my symptoms have dramatically improved, and I feel more balanced overall. I also appreciate the subscription model—at first, I was hesitant because I’m used to buying things as needed, but it ended up being so helpful. With ADHD, I know I would have forgotten to reorder, so having it arrive automatically made it easy to stay consistent. It’s been one of the best decisions for my health and well-being! I’ve recommended to family and friends, it has changed their lives for the better as well. The cost might be a deterrent but I’ve traded my doctor’s bills, tons of supplements, overall terrible quality of life for a pain-free one. It was worth it for me.

11 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I love Elix so much

I love Elix so much. I’ve used their Cycle Balance, Ginger Aide and Yin Time. The cycle balance helped my pcos and my cycles went from 70+ days to 35 (within normal range). The ginger aide helps with upset stomachs and headaches (I don’t even take Tylenol/advil anymore). The yin time is great for deep sleep and relaxation and stress. I can’t say enough how much I love this company and their products. I recommend to all my friends and family.

17 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

LOVE Elix

I've been taking Elix since 2020. I LOVE their products and holistic approach! Cycle Balance has helped my period symptoms become not noticeable. I love taking their other products and trying new releases. The customer support team is the best and very helpful!

10 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Elix is AMAZING

Elix is AMAZING! Been using them since they started 5 years ago. They have created many great products. Cycle Balance being the one I use the most. It has helped my pain, mood swings and overall well-being unlike any other period products. Yes, taste isn't the best (very earthy). But it works! The company itself are wonderful people and help you find the right mixture for you. Cause it's made just for you.

10 maart 2025
Review zonder uitnodiging

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