Microsoft365 Reviews 75

Nach dem Zwangswechsel von Host Europe zu Microsoft 365 war das ein Alptraum ohne Ende! Support faktisch unbrauchbar, Nutzerfreundlichkeit -wenn man Apple gewohnt ist- unterirdisch schlecht! Fehler ohne Ende und ohne erkennbare Ursache. Lösungen keine! Ansprechpartner zur Hilfe, da suche ich immer noch. Konnte Tagelang keine mails versenden. Optisch schlecht. Dafür aber unzählige sogenannte Sicherheitsprüfungen bis man seine mails im Web erreicht! Schlechter geht es nicht. Einfach Microsoft üblich!

These SCAMMERS DO NOT GO NEAR THESE ANIMALS. complete SCAMMERS I got told my email storage had ran out to upgrade never Gave me option to get Basic Package BEWARE OF THIS so I got personal 84 Euros for the year Scammers 😡😡then I go back to my Poxy Terrible Outlook complete garbage email STEER CLEAR OF THIS MUCK. I then get told I have to pay a further fee of 2 Euro a month and this Shit Microsoft Bill Gates GARBAGE doesn't let me access my emails ABSOLUTE SCUMBAGS.

I tried contacting you via your chat help applet — it didn't work or load correctly.

I tried calling your help phone number — half an hour of phone prompts and an AI gatekeeper and then it fails to transfer the call and hangs up on me, gaslighting me as if it were due to MY inactivity.

I cancelled my subscription months ago. Stop billing me. This experience makes me want to remove everything Microsoft from my life.

Stay away. Bad product and if there is any issue with your payment, authorisation, or product there is no support

Overall not bad, but of course there is too much lag and it’s very expensive, I changed it to another application where only business mail, no problems

Switched from Microsoft 365 after constant price hikes and annoying upsells felt like I was funding their empire, not my business. Emails were reliable, but the per-user fees killed my budget as a freelancer. Migrated to TrekMail, and haven't looked back. Avoid if you want affordability and no bloat!

It's 2026. I shouldn't have to operate two separate laptops to generate an email template for both Mac and PC.

Aside from the extremely outdated UX across all apps... Pick a file type and use it.

For several days, I have been unable to log in to my Microsoft 365 business email because the authentication factor is not working. Despite lots of attempts to contact customer support by email and phone, I have received no response.

This issue has significantly disrupted my business operations, as I rely on email for daily communication and essential tasks. The inability to access my account, combined with the lack of timely and badly support, is extremely frustrating.

For a service marketed as professional and reliable, this level of customer service is unacceptable. Based on this experience, I cannot recommend Microsoft 365 to businesses that depend on consistent email access.

I work for the Dutch Tax and Customs Administration, and unfortunately, I have to use Microsoft 365 and Outlook for email. My experience is a digital nightmare, and it results in at least a 10% productivity loss.

We have had a very bad experience trying to resolve our email delivery issue with our Microsoft email. The support team has not provided any resolution even after a long waiting period. Due to this delay, our customers are facing issues, and it is causing significant business loss for us.

After 13 days problem is not solve.

I submitted Microsoft 365 as Free Trial 1mo, but decided cancel. No way. The option to cancel was stupid. No direct @click@ to cancel. Microsoft site redirect you several times without result.
Phone call did nothing, answering machine does not connect to agent or customer support.
E-mail communication confirmed my request with case cancelation number, but, they did not cancel subscription. And most stupid Microsoft charged first bill.
Once again, NO phone support, NO e-mail help.
Finally, Bank d i s p u t e s Microsoft .

Paid for Microsoft365 personal subscription as trial to see if outlook can manage multiple email accounts and a single calendar over PC, Android mobile and iPad as promised. After 5 weeks and support where they had to downgrade to outlook classic it works, almost... to reach support for outlook on mobile is impossible, still issues with outlook on mobile. Microsoft first & seccond line support have most likely lost the grip, software seem to be extremely complicated to understand even for experts.

Worst company. Cancelled subscription. Still charged me next month. Refuses to refund me.

Formerly known as Office 365, it is a subscription-based service offered by Microsoft that provides a suite of productivity applications and cloud services. Designed to enhance collaboration, communication, and productivity for individuals, businesses, and educational institutions, the service combines traditional Microsoft Office applications with cloud-based features, making it a versatile solution for various user needs.

Absolute waste of time trying to cancel subscription as accessing my 365 family account was impossible through no fault but microsoft'. thank goodness our debit card expired. but still cant trust this company.

first of all MSO365 changed outlook in 2025 and the functions hardley work. going through recent email i picked up some junk mail i no longer want. So i click on it and then ask it to sort alphabetical...... low and behold the email screen bounces bck to "Ä" then you have to scroll through and try and find the email that was highlighted.... yup its no longer highlighted. Go back, start again and copy down the email address and do it all manually. BUT!, how is this latley i had issues with my clients not being able to book appointments - I FOUND IT WAS BECAUSE MICROSOFT 365 SAYS MY SUBSCRIPTION IS EXPIRED!!! IT IS PAID WEEKLY BY AUTO DEBIT - FOR NEARLY 5 YEARS, NO PROBLEMS.
It put a tiny notice along the top of my calendar. After working with calendly for 3 days trying to fix the problem i saw this i clicked everything went away. everything started working again. NOW IT IS BACK AGAIN
There are more issues than these. these just top my list today

Want to rate this mind-blowing "software" lower than 1 star... This "software" wants to connect all your devices with the "co-pilot" by that way giving to this AI thing permission to all of you data. If you don't do that - you can't use "already paid from you services of Microsoft 365...AND THE SAME TIME FOR AT YOU GO FURTHER USING THIS "SOFTWARE" YOU HAVE TO "LOG IN TI YOUR ACCOUNT" more than 50 000 000 times. So "co pilot" have already permission, but you as a owner have to "log in your account" each time you save some document...ALL THIS IS INSANELY STUPID

Terrible software, convoluted and self contradicting.
To log in, you need to use Microsoft Authenticator, but the problem is that you can't log into Microsoft Authenticator because you need to use Microsoft Authenticator.
Confusing? I know.

Microsoft 365 is a relic of the past trying to fool us by boasting "new" features. From signing in, to changing your settings, everything involves a convoluted, user-unfriendly process that leads you to dead end pages and multiple errors. Their help page advice is as pointless as their service with explanations that do not reflect reality and which lead to crashing pages and failed log in attempts. I found out that if I wanted a passkey for my account I had to use Safari instead of Chrome to sign in. Too bad that Microsoft365 does not recognise my account when I am using Safari...

The only reason I have ended up using this dinosaur is because my email, which I purchased on GoDaddy, was transferred there despite my wishes. In order to make my life much less miserable, I am probably going to cancel my company subscription and move my entire operations to a different email provider rather than have to deal with this degree of frustrating incompetence on a daily level.

Microsoft have so many different products new and old that it’s out of control even for me, trying to set up a new company email using Microsoft 365 and subscribing to the top tier but it’s a mess. It doesn’t work at and completely confusing. I operate a Boeing 777 as a day job so it’s not like I am not tech savvy but Microsoft is a joke. I hope some young tech entrepreneur finally comes up with a no nonsense product