Microsoft Office Reviews 88

I have been using Microsoft for years and never ever had a problem. I have paid twice once for my subscription yesterday (18/04/26) and again today as I was advised by the robot to upgrade to premium for copilot 365 to work. I am unable to download word or anything Ive paid for on my android phone. Why pay for something I could even use

Online-Zwang, auch wenn man nur ein bisschen unterwegs auf Word was schreiben will. Grenzt schon an Betrug, auch wenn es sich rechtlich gerade noch so in der Grauzone befindet.

The new Co pilot office 365 is just awful. I've used Excel & Word for 20 years to run my business accounts and word processing and it's always been easy to use. This new version is virtually unusable, keeps changing, no way to search for anything, the list goes on. It's absolutely rubbish. So much so I am looking for alternative spreadsheet & word processing software.

they are making me crazy if im a human they makesa human that makes me press a button again and again and againa human that makes me press a button again and again and again me press a button again and again and again

if I could rate office 365 a 0 I would. AI has ruined it. It is basically unusable now if you want to use ANY app other than outlook (although recently outlook hasn't even worked on my computer). Sharing documents (the main reason I use an online version of these apps) is such an enormous pain. Over 50% of the time, there is an issue accessing, viewing, or editing the file. The site is extremely slow ever since copilot has integrated into it, and now copilot is my landing page rather than an app selection page which I find extremely annoying. The site is not customizable to suit your experience, it is such a pain to navigate you have to use 2 factor authentication consistently just to access several apps... I could go on.

0 stars

Office+AI is bad also windows-os + AI is bad

I tryed to repair my excel online, and after that they ask me to paste my key for excel, but it doesnt work now, very bad company, try to find something similar that wont scam you!

My PC (and everybody on the network) freezes for hours at end, throwing out critical errors. It is the most ridiculous, frustrating crap I have ever encountered!!! It continually clashes with other Microsoft prohrams, and slows my computer DRAMATICALLY! Don't waste your money! It is useless.

Microsoft does not employ any human beings. They've all been replaced with bots, AI, and terrible customer service. I've been caught in a loop for over a year in which my authenticator app tells me to go get a code from my authenticator app and doesn't provide any sort of code. Microsoft's not so helpful tip is to contact my admin. Guess what, Microsoft. I am the admin!

Terrible product, they shut down your email while they try to upsell you with more products. If you try to get support, they actually block you from getting support. Eventually, they give you access to your email after a few days, of course with no apologies.

Unable to log in to my account, Unable to create a new account as the Human test keep failing. NO Humans to contact. Does the CEO need replacing.?

Jeg har i dag betalt 789 kr for et år med Microsoft designer. Nu har jeg brugt det i et par timer - og det virker ikke mere. "Du har ikke flere kreditter", får jeg besked om. Jeg kan så læse mig til, at kreditter genopfyldes i starten af hver måned. Dvs 789 kr for to timer om måneden?
Er der et sted at kontakte? Nej da.

I use office 365 excel for spreadsheets, well the FORMULAS don't work at all... ZERO intuitiveness, A LOT OF QUIRKS AT EVERY CORNER. a really frustrating experience. Avoid at all costs. It's laughable when they ask for annual subscription for this laughstock. I use mine under company account.

They have invested a lot at the looks and they neglected user experience. The result? User-friendliness is far below the line.

Absolute shambles of an organisation. Absolute no human contact available to resolve any issues. You are asked to sign in to receive help with your issue, but when your account is blocked your basically just left in the dark. Pathetic

Alle Jahre neue Hürden. Als kleiner MSP kämpfe ich mich jedes Jahr zu Jahresbeginn erneut durch die Ànderungen von Microsoft. Die Produkte will ich ja gar nicht mal Bewerten. Ausser das neue Outlook viel sinloses dabei hat und keine Ambitionen für notwendigen Internetverkehr zeigt. Ist ja klar man hat es einfach.
Stelt sich immer mehr die Frage nach Alternativen zu Micosoft.
Oder halt Zähme zusammenbeissen und dabei beliben.
Freie Wahl der Produkte :-(

It's shameful the trouble I have to go through just to pay for my monthly Microsoft 365 subscription, despite being an early adopter of Microsoft products. I'm 70 years old and a telecommunications engineer, and the saddest part is, I couldn't even manage to pay. I got tired of changing passwords, dealing with authenticators—it was a never-ending maze. When you finally let me PAY and use Excel, let me KNOW!

Unfassbar. MS Office 365. Kein automatisches Speichern mehr wenn nicht ONEDRIVE genutzt wird? Ihr solltet wegen unfairer Praktiken einen Mulitmilliardenstrafe bekommen... Ich gehe jetzt jedenfalls OpenSource. Keine braucht eure dumme KI, die eh nichts kann.

While the underlying product is good, increasing a family (£79.99) annual subscription by over 30% to £104.99 in one go appears excessive, disingenuous and downright greedy.
I say disingenuous because I understand that much of the extra cost relates to new AI capabilities. However, like many people, I do not need AI assistance. In fact, I don't even need some Office products: I use Word and Excel, but not PowerPoint, Outlook etc. so I am already paying for product that I don't use.
It is sad and disappointing to see an organisation that occupies (if not a monopoly then at least) a dominant market position abusing it by applying excessive price increases to a captive customer base.

As I am not prepared to pay a £25 annual increase, I've had to reduce my family subscription to a personal one for 2025-2026. Chances are that next year I will end a 30+ year period as a Microsoft Office customer. What a shame.

Truly awful customer support. After many many calls and emails I still cannot log into my admin account. I just want to cancel my subscriptions but I can't even do this until I gain access. I'm essentaily paying more the worse the support is.

I have been trying to contact microsoft for 2 days. I bought in Dec 24 the license, without realising I cannot add it to my Del laptop as it has a VPN. I took the hit. But now my emails are ignored, I can't get anyone to answer the phone. And they have emailed me to say they are taking £84.99 on the 13thNov25. I had 2 days to cancel. The email is dated 13th Nov, so how on earth can I cancel. This is appalling. If microsoft bother to read these. Contact me