I have never come across a more exceptional customer service. The agent, Isla, dealt with my issue so quickly and most importantly, the shoes are excellent quality. I am a proud owner of at least 10... Toon meer
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Lees wat reviewers zeggen
I’ve ordered form Embassy London in the past with no issues. Last week, placed an order for several pairs of shoes. The order was confirmed and credit card charged. Seconds later, I get an email that... Toon meer
Bedrijf heeft geantwoord
went into Embassy in Camden. Felice C welcomed us, showed us a tempting range of shoes and demonstrated the beautiful new bags with the slick clasp and interior light. He was completely lovely and loo... Toon meer
I just received my first order from Embassy London which arrived very quickly after placing it & am absolutely delighted with my new beautiful GoGo Boots. They fit perfectly & are excellent quality. I... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Footwear that leads, never follows. Embassy London redefines classic footwear with colour, personality and purpose. Designed in London and available in-store and online. Every outfit starts here.
Contactgegevens
EMBASSY LONDON 4-5 SANDPIT RD, GR FLR DEXTER BUSINESS CTR, DARTFORD, DA1 5BU, Dartford, Verenigd Koninkrijk
- Customercare@embassylondon.co.uk
- embassylondon.co.uk
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Excellent shoes and handbag
Excellent shoes and handbag. The shoes are so comfortable from the first wear and the matching bag lifts the simplest of outfits
Ich habe eine Reklamation
Ich habe eine Reklamation , eine Falte im Innenleder . Es reagiert niemand, ob ich deutsch oder englisch schreibe. Der Eingang der Mails wurde mir bestätigt und dann kam nichts mehr . Schäbig und ich kann niemanden diesen Shop empfehlen .

Antwoord van Embassy London
The most beautiful boots I have ever…
The most beautiful boots I have ever owned! Look & feel amazing 🤩
Fantastic Footwear!
Bought the Bricklane boots. Gorgeous!!! Each boot has its own dust bag and they are soooo comfy. I am now the proud owner of 4 pairs of Embassy London boots/shoes and I love them all!!
Shoe for comfy life
Rosa is amazing ! Worm and helping to choose the right shoe for your personality !
Absolutely stunning boots
Absolutely stunning boots, beautifully made and true to size. Received nothing 2 days of order. Would highly recommend
Horrendous attitude towards the customers
The sliders were bought in July, came defective. On top of that the leather straps cracked after wearing them only twice. The warranty doesn’t cover them because they were worn twice. Very disappointed with the poor leather quality of some goods. Very bizarre recommendation for the leather waxing straight after the purchase. Don’t then fool customers with 6 months warranty. Even more disgusted with your response that I decided to return the sliders on the winter season especially when you know exactly that I bought 5 pairs of footwear during the summer season.

Antwoord van Embassy London
First class boots
Just bought a pair of boots , they are absolutely fantastic . The fit is true to size and the quality is excellent . This will not be my last purchase !
Stylish and colourful
Lovely, stylish and colourful brogues. I love wearing them. I have two other pairs of the same style in different colours. The only thing I have noticed is that these seem a little narrower than the others but they are still comfortable.
3rd pair of shoes
Just bought my 3rd pair of shoes from Embassy. They are so comfortable. Every time I wear them (which is most days) someone compliments me. They make me smile when I wear them!Thank you
Very disappointed
Very disappointed. Instead of receiving the much anticipated shoes I received my money back after a week.
Gorgeous quirky booties
Gorgeous quirky booties, the leather is soft and they’re comfortable from day one, love them.
Fabulous Shoes
I have been a customer of Embassy for a while now.The shoes are fabulous everyone admires them when I wear them.The leather in the shoes is excellent and when they say Take a size up it true I take a size3 and the 4 is perfect.Will remain a customer of Embassy for the foreseeable future
Gorgeous shoes and a perfect fit
Gorgeous shoes and a perfect fit. Can’t wait to wear them. The heel height is just right, comfortable, but still elegant.
My favourite shop
What a marvellous experience! I am an Italian guy so I've started to contact Embassy's customer service as soon as I found out that their products for men are not available for shipping in Europe. They've always been very kind and comprehensive with me, I'll never thank them enough. I placed my order online and when I finally went to London for picking my shoes up, the same wonderful service was found in the shop. Now I'm super happy with my pair of Tornado, a kind of style I've never found anywhere else and that matches my clothes and soul very well :)
I love London and I will always go visit Embassy in Camden when I fly there, thank You for everything!
Excellent customer service and amazing products!
I did not buy but I spent more than 30 minutes in the shop in Greenwich Market talking with Rosa who’s customer service was impeccable, she explained everything about the brand, the history and how the shoes and bags are made, and was caring and thorough. The shoes felt amazing just by touching them and the bags are an absolute masterpiece that everyone who loves handmade bags should have in their collection! I’d definitely will be thinking about Embassy London for my next purchases!
Kudos to Rosa and the amazing team!
Miriam
My new boots are like slippers so easy…
My new boots are like slippers so easy to wear straight away ! no breaking in!
Just love the style colours and the are so funky and trendy!!
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