I have never come across a more exceptional customer service. The agent, Isla, dealt with my issue so quickly and most importantly, the shoes are excellent quality. I am a proud owner of at least 10... Toon meer
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Lees wat reviewers zeggen
I’ve ordered form Embassy London in the past with no issues. Last week, placed an order for several pairs of shoes. The order was confirmed and credit card charged. Seconds later, I get an email that... Toon meer
Bedrijf heeft geantwoord
went into Embassy in Camden. Felice C welcomed us, showed us a tempting range of shoes and demonstrated the beautiful new bags with the slick clasp and interior light. He was completely lovely and loo... Toon meer
I just received my first order from Embassy London which arrived very quickly after placing it & am absolutely delighted with my new beautiful GoGo Boots. They fit perfectly & are excellent quality. I... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Footwear that leads, never follows. Embassy London redefines classic footwear with colour, personality and purpose. Designed in London and available in-store and online. Every outfit starts here.
Contactgegevens
EMBASSY LONDON 4-5 SANDPIT RD, GR FLR DEXTER BUSINESS CTR, DARTFORD, DA1 5BU, Dartford, Verenigd Koninkrijk
- Customercare@embassylondon.co.uk
- embassylondon.co.uk
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Very comfortable, gorgeous boots
Very comfortable, looking great, great quality product. Speedy delivery, good , speedy advise about size from costumer service.
Livraison relativement rapide
Livraison relativement rapide, chaussures conformes à la description, modèle très joli et confortable
Parfait
Parfait, je suis fan de ce modèle! La finition est magnifique, elles sont très stables et me tiennent parfaitement le pied.
Livraison rapide, impeccable.
Worth every penny.…
Got a pair off these last year..I got the parent ones with the gold. They are beautifull. Comfiest boots I have ever owned. And so well made.
Sizing and quality are perfect. cient straight forward ordering…
Efficient straight forward ordering system. Prompt delivery. Excellent product.
Poor quality, dishonest practices
The black leather finish on my supposed Italian leather boots has peeled off. It's like a thin black film over some grey material.
I've never seen a pair of leather shoes do this!
I'm giving a one star review now as when I made a comment about this on their Facebook post they deleted my comment.

Antwoord van Embassy London
I bought my first pair of Embassy shoes…
I bought my first pair of Embassy shoes online which was also a first. Since then I have purchased a dozen pairs and love them all. They feel good and there are regular complements from strangers which is lovely when you areas old as I am…76.
The shoes arrive quickly and are in a beautiful box so are a joy to open. I returned an early pair ( wrong size) with no problem and have no hesitation in recommending the company and its shoes.
Qualitative and classy
Bought my first pair of shoes from Embassy London about 4 years ago. I still remember that it wedas the Hatter boots red and navy. Wore them a loooot and still looks impeccable 👌. Since then I've purchased 10 more pairs and evey each of them have reached my expectations. Very comfortable, classy and makes you stand out in the crowd 🤭.
Some say their shoes are a bit pricey but the quality and durability makes them worth the money !
Would definitely recommend 👌
I Love my shoes
I Love my shoes. The quality is like long time gone. The comfort is great! I have arthritis in my big toe, the shoes are made to bend and move with my feet providing comfort to my toes. But the Quality! That’s where I was sold.
Love Love Love this brand
Love Love Love this brand. Not only are the shoes and boots great quality and comfortable from the get go, they are soooo fabulous to look at! They aren't a triumph of looks over quality....they are the real deal. They really understand what customers want. And that commitment to quality & customer runs right through.... have had a positive experience every time I touch this brand . Bravo!
warm ambience in the store
I felt welcomed at the store when I went to collect my order.
Really quick reply to emails and…
Really quick reply to emails and product looks great!
Livraison rapide
Livraison rapide, produit conforme à la description, chaussures résistantes (je les ai achetées en 2021)
I have bought several pairs of boots
I have bought several pairs of boots, sandals and shoes and love every pair. I get strangers approach me saying how much they like them. The company is reliable, the quality of the product is excellent and I have no complaints whatsoever.
The most responsive website for…
The most responsive website for shopping. Was recommended Embassy for their products, took a look, set up an account and ordered some boots. They promised a 10% discount on first order, but that didn't show up at checkout. Sent a query and the discount was refunded immediately. Can't wait for my boots!
Sizes not for all...
Embassy has been my favourite shoe brand for almost 10 years now, however, I couldn't buy some of the models I love because they do not make size 42 in all of them (and I am very tall, my feet are long). Unfortunately, I had to stop buying their shoes, even though I give them 5/5 for quality and style. Could you please start making bigger shoes for women. Women from younger generations are quite tall! Thanks.
Highly recommend this shoe shop
Highly recommend this shoe shop, great service, I messed up my order, emailed them, within minutes everything was answered and rectified, delivery was great. Tracked and fast, the shoes are fabulous, very well made, soft leather, perfect fit. Comfortable. Very happy will definitely buy again. Thanks guys
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