eMed Labs LLC. (USA) Reviews 262

TrustScore 4 uit 5

4,0

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I ordered the starter kit for Wegovy for $149. I was unaware you have to have a scale and submit weekly pictures of your weight. I don’t have a scale and don’t want to purchase one. (I get weighed at... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I started using eMed at my company back in 2020 when they were doing Covid testing. Now I've joined the weight loss program and I couldn't be happier with my results. I like that they used a blood tes... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have a ridiculous schedule. Got my kit and finally had time to do complete the onboarding and blood draw. At 3AM this morning. The package arrived promptly, the directions were easy to follow. Th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

so simple even an 82 year-old lady could do it. Covid test preboarding requirement within 24 hours of departing for 52 day cruise around Australia and New Zealand. After flying to Sydney from Seattl... Toon meer

Bedrijf heeft geantwoord


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

262 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

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Beoordeeld met 4 van de 5 sterren

Monitored Covid Testing

Testing itself was very good. Ordered early enough did not need expensive shipping method. Also, should do entire family with one call and login. Would use this method again, but would like to see cost reduction through efficiency and shift options.

16 november 2022
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Antwoord van eMed Labs LLC. (USA)

Thank you so much for taking a moment to share your experience with eMed! I've processed a refund for your shipping costs to show our appreciation for your feedback. While we're currently unable to process multiple test takers in a single call, I'll absolutely review this with our team for possible improvements in the future.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Beoordeeld met 5 van de 5 sterren

They were very efficient

They were very efficient, knowledgeable, and made the process extremely user friendly.

27 oktober 2022
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Antwoord van eMed Labs LLC. (USA)

Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Beoordeeld met 3 van de 5 sterren

I purchased e-med because the office…

I purchased e-med because the office was next to my apartment. However, I can never get a doctor appointment there. They want me to go to Midtown.

8 februari 2023
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Antwoord van eMed Labs LLC. (USA)

I'm sorry for any confusion, but we don't offer in-person visits and our office is simply for our corporate headquarters. Our telehealth kits are eligible for a virtually proctored session at any time with no appointment needed.

If there’s anything we can do to help, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Beoordeeld met 5 van de 5 sterren

Short waiting time

Short waiting time, efficient, covered most areas of concern, friendly. Good job. Kudos.

7 februari 2023
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Antwoord van eMed Labs LLC. (USA)

Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Beoordeeld met 5 van de 5 sterren

Great product Easy to use

Easy to use - very uncomplicated and quick - will use again
Used repeatedly

5 februari 2023
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Antwoord van eMed Labs LLC. (USA)

Thank you for taking a moment to leave us a review! We’re so glad we were able to provide a positive experience.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Beoordeeld met 5 van de 5 sterren

good

nice and good

10 augustus 2022
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Antwoord van eMed Labs LLC. (USA)

Thank you so much for taking the time to share your positive experience with eMed. We really appreciate your kind words.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Beoordeeld met 5 van de 5 sterren

eMed is easy to use and the results are…a peace of mind for myself and the travel opportunity I was taking.

eMed is easy to use and the results are sent to you as proof which stands firm with travel companies and cruise lines.

8 januari 2023
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Antwoord van eMed Labs LLC. (USA)

Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Beoordeeld met 5 van de 5 sterren

Straightforward

Straightforward, simple, fast.

27 januari 2023
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Antwoord van eMed Labs LLC. (USA)

Thank you for taking a moment to leave us a review! We’re so glad we were able to provide a positive experience.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Beoordeeld met 4 van de 5 sterren

Originally I reacted with a 5 star…

Originally I reacted with a 5 star response but I can suggest an improvement.
Allow customers to purchase just what they need or to share the unnecessary tests with others. Also I do not know if or when they expire. Other than that, good service. Instruction was clear, no glitches.

23 april 2022
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Antwoord van eMed Labs LLC. (USA)

Thank you so much for taking a moment to share your experience with eMed. We currently offer 2-packs and 6-packs of test kits. Since our kits are individually packaged, you can absolutely share unneeded kits with your friends and family.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Beoordeeld met 5 van de 5 sterren

Wonderful treatment

Doctor identified that I was having a heart attack and not just a bad case of pneumonia.

18 december 2022
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Antwoord van eMed Labs LLC. (USA)

Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help and wish you a fast recovery.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Beoordeeld met 5 van de 5 sterren

We traveled a lot

We traveled a lot, and the remote proctored COVID tests made testing so much easier.

25 mei 2022
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Antwoord van eMed Labs LLC. (USA)

Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Beoordeeld met 5 van de 5 sterren
Logo eMed Labs LLC. (USA)

Antwoord van eMed Labs LLC. (USA)

Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Beoordeeld met 5 van de 5 sterren

When we had to have Covid testing to…

When we had to have Covid testing to get on a cruise ship (or other travel) , we could connect to you from any hotel anywhere in the world at any time of day, take our test, have it certified and be ready to go!
We are also glad to know that emed now can provide testing for flu as well and connect with physicians who can prescribe anti-virals if needed.

21 september 2022
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Antwoord van eMed Labs LLC. (USA)

Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Beoordeeld met 5 van de 5 sterren

It was a great experience

It was a great experience. Thank you for the service.

4 januari 2023
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Antwoord van eMed Labs LLC. (USA)

Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Beoordeeld met 5 van de 5 sterren

all good ****

1 februari 2023
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Antwoord van eMed Labs LLC. (USA)

Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Beoordeeld met 5 van de 5 sterren

The video format easy to use.

The video format was easy to navigate. Our results were ready in a few minutes. I'll use your company again.

21 juni 2022
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Antwoord van eMed Labs LLC. (USA)

Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Beoordeeld met 5 van de 5 sterren

Easy to use and perform online Emed testing

Easy to order tests and easy to use throughout on line process of the COVID exam. Guides gave directions that were simple to follow and comply with. Glad COVID is easing now but would use Emed again if needed. Recommend to family and friends

10 februari 2022
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Antwoord van eMed Labs LLC. (USA)

Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Beoordeeld met 5 van de 5 sterren

I've used the online tests over a dozen…

I've used the online tests over a dozen times. Always had a positive experience with the proctors - no language barriers, reasonable connection time, and prompt call back. Always an A+ experience.

5 mei 2022
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Antwoord van eMed Labs LLC. (USA)

Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Beoordeeld met 5 van de 5 sterren

Convenient and Effective Service

Simple platform, ease of use, clarity in instruction, and convenient and effective service.

4 december 2022
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Antwoord van eMed Labs LLC. (USA)

Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Beoordeeld met 5 van de 5 sterren

simple and secure

ease and convenience

13 mei 2022
Logo eMed Labs LLC. (USA)

Antwoord van eMed Labs LLC. (USA)

Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

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