eMed Labs LLC. (USA) Reviews 262

TrustScore 4 uit 5

4,0

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I ordered the starter kit for Wegovy for $149. I was unaware you have to have a scale and submit weekly pictures of your weight. I don’t have a scale and don’t want to purchase one. (I get weighed at... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I started using eMed at my company back in 2020 when they were doing Covid testing. Now I've joined the weight loss program and I couldn't be happier with my results. I like that they used a blood tes... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have a ridiculous schedule. Got my kit and finally had time to do complete the onboarding and blood draw. At 3AM this morning. The package arrived promptly, the directions were easy to follow. Th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

so simple even an 82 year-old lady could do it. Covid test preboarding requirement within 24 hours of departing for 52 day cruise around Australia and New Zealand. After flying to Sydney from Seattl... Toon meer

Bedrijf heeft geantwoord


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4,0

Goed

TrustScore 4 uit 5

262 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

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Beoordeeld met 5 van de 5 sterren

Very reliable and convenient product supplier and service.

It was very convenient to be able to test at home or in the hotel using the monitoring service and have proof to show the travel officials of our test results. Such friendly, helpful, and patient online staff too!

30 april 2022
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Antwoord van eMed Labs LLC. (USA)

Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Beoordeeld met 4 van de 5 sterren

I haven't used emed since May 2022

I haven't used emed since May 2022. It was very helpful when needing a last minute Covid-19 test before going on a cruise, but now that these tests are no longer necessary for travel in many places, I don't have the need right now. Hopefully your business will be able to adapt to the changes, but I'd definitely use you again if the situation arises.

21 mei 2022
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Antwoord van eMed Labs LLC. (USA)

Thank you so much for taking a moment to share your experience with eMed. While the company is currently focused on the global COVID-19 pandemic, it will expand its technology to other use cases and common illnesses to make healthcare more accessible and affordable for both consumers and enterprises alike.

In the meantime, there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Beoordeeld met 5 van de 5 sterren

Testing has become easier and quicker…

Testing has become easier and quicker than in the past. I like that the people we speak to are asking if we have tested before, and if so, quickening the process.

29 januari 2023
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Antwoord van eMed Labs LLC. (USA)

Thank you so much for taking a moment to share your positive experience with eMed. We’re so happy to hear the process has improved for you. We're working hard to continue building a better experience.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Beoordeeld met 5 van de 5 sterren

very well done, professional

Very professional, easy to do

9 juni 2022
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Antwoord van eMed Labs LLC. (USA)

Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Beoordeeld met 5 van de 5 sterren

Pre-Cruise Test

Very easy online monitored test for cruise.

19 juli 2022
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Antwoord van eMed Labs LLC. (USA)

Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Beoordeeld met 4 van de 5 sterren

Great experience with customer service…

Great experience with customer service department!

1 februari 2023
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Antwoord van eMed Labs LLC. (USA)

Thank you so much for taking a moment to share your experience with eMed. We’re so glad we were able to help. If there’s anything else we can do to make the experience 5 stars, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Beoordeeld met 5 van de 5 sterren

Easy!

We did a eCovid test using emed and it was very easy and quick.

7 juli 2022
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Antwoord van eMed Labs LLC. (USA)

Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Beoordeeld met 4 van de 5 sterren

Redemption

I sent email that one test kit was missing the test liquid... got NO REPLY... after paying for expensive tests... also my first order expired too soon... after posting this, i was immediately contacted , and the issue was professionally resolved

24 januari 2023
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Antwoord van eMed Labs LLC. (USA)

Thank you for taking the time to provide feedback. We apologize for your experience and have processed a courtesy order for you, which will ship tomorrow and arrive in 1-2 business days.

We’re working hard to improve our services and hope to have the chance to provide a better experience for you in the future. If you have any questions or need anything at all, please feel free to reach out to our eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Beoordeeld met 4 van de 5 sterren

The reps are great and so fast and…

The reps are great and so fast and responsive, I just wish you would bill my insurance directly and charge me for shipping only.

30 januari 2023
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Antwoord van eMed Labs LLC. (USA)

Thank you so much for taking a moment to share your experience with eMed. While we're currently unable to bill your insurance directly, we can provide the necessary details for you to file for reimbursement.

Please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Beoordeeld met 5 van de 5 sterren

The test was very easy and the emed employees excellent

The test was very easy and the emed representatives walking us through the process were professional and pleasant.

16 september 2022
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Antwoord van eMed Labs LLC. (USA)

Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Beoordeeld met 5 van de 5 sterren

I used eMed as I needed a COVID test…for international travel

I used eMed as I needed a COVID test for international travel. My airline recommended this company so I went to the website and reviewed the information, decided to order the tests and use the company.
Tests were delivered within a couple of days and the process and results were very quick. The results are were received electronically. I used the app and I also printed a copy. I uploaded the results to my airplane and also showed the at my destination. No problems or issues and the process was fast and the conducted by professionals.
I have recommended your services to others and would use your services again

Thank You!

26 december 2022
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Antwoord van eMed Labs LLC. (USA)

Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Beoordeeld met 5 van de 5 sterren

Great Service

The ease in using this service made the overall experience less scary for me and my family (who are not very trusting of technology). The online proctors were very helpful.

25 augustus 2022
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Antwoord van eMed Labs LLC. (USA)

Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Beoordeeld met 5 van de 5 sterren

The emed’s virtual testing is brilliantly designed!

The emed products and virtual testing have been so critical to my travel successes these past two years. I am extremely grateful for your products and services.

1 februari 2023
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Antwoord van eMed Labs LLC. (USA)

Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Beoordeeld met 5 van de 5 sterren

Because you did great!

1 februari 2023
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Antwoord van eMed Labs LLC. (USA)

Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Beoordeeld met 5 van de 5 sterren

Very helpful and patient test proctors

Very helpful and patient test proctors. Easy to follow directions. I much prefer the new kit with the little vial. Easier for people with arthritis to squeeze and be accurate.
Results emailed almost instantly.
We used as a cruise requirement and it worked great.

19 januari 2023
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Antwoord van eMed Labs LLC. (USA)

Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Beoordeeld met 5 van de 5 sterren

It’s quick and easy when you need a…

It’s quick and easy when you need a medically observed test

18 december 2022
Logo eMed Labs LLC. (USA)

Antwoord van eMed Labs LLC. (USA)

Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Beoordeeld met 5 van de 5 sterren

Easy to use

Easy to use, directions were clear.

22 september 2022
Logo eMed Labs LLC. (USA)

Antwoord van eMed Labs LLC. (USA)

Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Beoordeeld met 5 van de 5 sterren
Logo eMed Labs LLC. (USA)

Antwoord van eMed Labs LLC. (USA)

Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Beoordeeld met 5 van de 5 sterren

Through the pandemic it worked out for…

Through the pandemic it worked out for me.

20 februari 2022
Logo eMed Labs LLC. (USA)

Antwoord van eMed Labs LLC. (USA)

Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Beoordeeld met 5 van de 5 sterren

Your kits worked great!

Your kits worked great! We flew to Europe and called as soon as we landed . Could not have been easier . The staff was very friendly and professional .

17 augustus 2022
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Antwoord van eMed Labs LLC. (USA)

Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

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