Enclavebioactives Reviews 

10
TrustScore 2.5 uit 5

2,3

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2,3

Slecht

TrustScore 2.5 uit 5

10 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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2,3

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(10)

10 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

My wife and I ordered the Enclave…

My wife and I ordered the Enclave Bioactive product. After reviewing numerous complaints regarding products we decided to cancel our orders. No number was given
to connect to Customer Service. Only communication I had was with their web site. All products have been shipped to their Po box address. As your policy states that you support a 90 day return policy. Based on this
I would like refund for the following charges:

$119.95 charged 7/1/26
$198.70 charged 6/1/26
The only way I could communicate my cancellation request was via e-mail address: helloprotaflo.com
Unfortunately the only communication back was with a computer. I would like a response from someone where I could talk to someone regarding this problem.
Your response to this request would be greatly appreciated

1 juli 2026
Review zonder uitnodiging
Logo Enclavebioactives

Antwoord van Enclavebioactives

Hello Rich,

Thank you for reaching out and sharing your concerns. We understand your frustration and appreciate the opportunity to address them.

While we no longer offer phone support, our support team is available via email and strives to respond to all inquiries as promptly as possible in the order they are received.

As this is a public forum, we're unable to review or discuss account-specific details or process return and refund requests here. If you already have an open support ticket, we highly encourage you to continue responding to that existing email thread so our support team can review your account, discuss the return and refund process in detail, provide updates on your case, and assist with any remaining questions or concerns.

As part of our standard return process, returned products are inspected once they are received at our warehouse. After the inspection is complete, eligible refunds are processed, and it typically takes 5–7 business days, depending on your financial institution, for the refund to appear in your account.

Thank you again for contacting us. We appreciate your patience and look forward to assisting you further through your existing support ticket.

Sincerely,
Enclave Bioactives Team

Beoordeeld met 2 van de 5 sterren

Terrible Customer Service & Refund Policy.

On May 23, 2026 I ordered a 3 bottle package of Senova, a new product from this company to help with IBS symptoms. I did receive a notice that my order was received, but after a week or so, no notice regarding shipping. I reached out and was told they were back ordered. I requested a cancellation twice, but was told my order was being “fulfilled” and could not be cancelled. I received the package on 6/24/2026, requested return paperwork and sent the unopened package back to Talmadge, OH on 6/25/2026. I expected to receive a refund of the full amount paid of $147.00 + $9.18 (tax) =$156.18. Today I received notice of a refund of $141.18. I’ve been shorted $15.00. This company does not provide the best customer service or refund policy. I will never order anything through them again.

1 juli 2026
Review zonder uitnodiging
Logo Enclavebioactives

Antwoord van Enclavebioactives

Hi Priscilla,

Thank you for taking the time to share your feedback, and we sincerely apologize for the experience you had with your Seneca order.

We completely understand how frustrating it must have been to wait for a shipping update, and we regret that your cancellation requests were not handled to your satisfaction. That is not the experience we want for our customers, and we take full accountability for the inconvenience this caused.

We have successfully processed the refund for your remaining balance, and you can expect it to be reflected in your account within 3 to 7 business days.

We value every customer and are truly sorry to have fallen short of your expectations. Please do not hesitate to reach out if you have any additional questions or concerns. We are happy to help!

Sincerely,
Enclave Bioactives Team

Beoordeeld met 1 van de 5 sterren

This company is THE WORST

This company is THE WORST. Honestly, I can't believe I allowed myself to get caught up in their marketing hype. When buying, there was no mention of a "subscription" and no mention of what the charge would be for the unmentioned subscription. I couldn't believe my eyes when I saw the charge hit my account. I dealt with 4 different entities to finally get it cancelled. There is no contact information anywhere, not connected to my paypal, not on any paperwork. The lack of info, the apparent shell game with the 4 entities, led me to highly question the authenticity of the product itself. I took two months with with zero change in any of my conditions. I wish I could send it to a lab for testing but I don't care enough. It's probably gelatin and sawdust. Save yourself some money, frustration, and major hassles and DO NOT BUY.

13 juni 2026
Review zonder uitnodiging
Logo Enclavebioactives

Antwoord van Enclavebioactives

Hello Jeff,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations and understand the frustration reflected in your review.

We apologize for any confusion regarding the ordering process and subscription options. We strive to present important purchase information as clearly as possible throughout the ordering experience, but we recognize that customers may sometimes leave with a different understanding of their purchase, and we're sorry if that was the case here.

We're also sorry to hear that it took multiple interactions to resolve your cancellation request. Our goal is to provide a straightforward and efficient support experience, and we understand how frustrating it can be when it takes longer than expected to reach a resolution.

Regarding your concerns about contacting us, we're sorry if our support information was not readily apparent. We do provide contact details in our order confirmation communications and website so customers can reach our support team when assistance is needed. However, we understand that finding the right point of contact can sometimes be frustrating, and we appreciate this feedback as we continue working to improve the customer experience.

We're also disappointed to hear that the product did not provide the results you were hoping for after two months of use. As with any supplement, individual results can vary significantly from person to person based on a variety of factors, and not every customer will have the same experience.

We take product quality very seriously and stand behind the quality and manufacturing standards of our products. Customer trust is important to us, and we appreciate feedback that helps us identify opportunities to improve both our products and customer experience.

As this is a public forum, we're unable to review or discuss account-specific details here. If you have any remaining concerns that have not been fully addressed, we encourage you to contact our support team directly at hello@enclavebioactives.com so we can review your case and provide any additional assistance available.

Thank you again for sharing your perspective.

Sincerely,
Enclave Bioactives Team

Beoordeeld met 1 van de 5 sterren

Unethical business practices

Unethical business practices - double shipped - double billed. Refused to send return label for overshipment.

DO NOT BUY FROM THEM

Update: only after I posted this were they willing to issue the refund and sent the return label. This was after I had spent a couple weeks trying to get them to do so.

3 juni 2026
Review zonder uitnodiging
Logo Enclavebioactives

Antwoord van Enclavebioactives

Hello Sondra,

Thank you for sharing your feedback. We're sorry to hear about your experience and understand the frustration that concerns regarding shipping, billing, and returns can cause.

We take these matters very seriously and would like the opportunity to review what happened. Unfortunately, the information provided in your review does not give us enough detail to identify your account or investigate the situation further.

For clarification, we do provide prepaid return labels for eligible U.S. orders that fall within our Money-Back Guarantee period. Because return eligibility can vary depending on the circumstances of an order, we would like to review the specifics of your case directly.

We encourage you to contact our support team directly at hello@enclavebioactives.com so we can locate your order, review your concerns in detail, and determine the best way to assist you. As this is a public forum, we're unable to discuss account-specific information here.

We appreciate you bringing this to our attention and would welcome the opportunity to look into your case and address any outstanding concerns.

Sincerely,
Enclave Bioaclives Team

Beoordeeld met 1 van de 5 sterren

Absolutely horrible experience

Absolutely horrible experience, will say the protaflo dr Kyle knows what he talking about but these corporate assholes sign you up for subscription you can’t cancel . Only contact is thru email third email I finally got response asking to fill out a form why before the tel me how to cancel , I had to call my bank Do Not Purchase anything from them online

16 mei 2026
Review zonder uitnodiging
Logo Enclavebioactives

Antwoord van Enclavebioactives

Hello Ian,

Thank you for sharing your feedback. We're sorry to hear that your experience left you feeling frustrated.

We appreciate your kind words regarding Dr. Kyle and are glad you found value in his educational content. At the same time, we're sorry to hear that you encountered difficulties with your subscription and support experience.

We'd like to clarify that subscriptions can be managed or cancelled, and our support team is available to assist with those requests.
As this is a public forum, we're unable to discuss account-specific details here. We encourage you to reach out directly to our support team at hello@enclavebioactives.com we can review your case, better understand your experience, and provide any assistance that may still be needed.

We appreciate your feedback, as it helps us identify opportunities to improve the customer experience.

Sincerely,
Enclave Bioactives Team

Beoordeeld met 1 van de 5 sterren

BEWARE

Billed over $100 more than quoted in sms. Complete RIP OFF I am 74 and can NOT afford to be ripped off SHAME ON YOU PEOPLE. The final cost is $100 per $39 bottle. It's not a cure for cancer for God sake. BE AWARE BEFORE BUYING...

3 juni 2026
Review zonder uitnodiging
Logo Enclavebioactives

Antwoord van Enclavebioactives

Hello Garry,

Thank you for bringing this to our attention. We're very sorry to hear about your frustration and concern regarding the amount you were charged.

We take concerns about billing seriously and would like the opportunity to review what happened. However, as this is a public forum, we're unable to access account information or discuss order-specific details here.

Please reach out directly to our support team at hello@enclavebioactives.com we can investigate the charges, review the offer you received, and provide clarification regarding your order. We're committed to ensuring our customers have a clear understanding of their purchases and would be happy to look into this further for you.

We appreciate you sharing your feedback and hope to have the opportunity to assist you directly.

Sincerely,
Enclave Bioactives Team

Beoordeeld met 1 van de 5 sterren

It is a scam!

It is a scam!! I have been charged for one shipment of Akka ($149)which raised my blood pressure 30 points. I was then charged (credit card) for a second order which I didn’t request. No shipment. No refund as promised.

25 mei 2026
Review zonder uitnodiging
Logo Enclavebioactives

Antwoord van Enclavebioactives

Hello Diane,

Thank you for reaching out, and we're truly sorry to hear about the charges and that Akka raised your blood pressure.

A blood pressure spike is definitely not the intended effect of Akka, and we're truly sorry it didn't work for you and caused this reaction. Stopping your intake is absolutely the right decision. We strongly recommend reaching out to your doctor to discuss what happened and make sure your blood pressure is being monitored properly.

Regarding the charges, our website works in a way where we provide discounts for customers who order more products. An offer appears after the initial purchase, and it's possible you may have unknowingly clicked on it during checkout, which is why you received the second charge.

That said, our customer service team has already provided you with a return label. Please check your email for the label so you can return the order. Once our warehouse confirms and processes the return, we'll issue your refund right away.

If you can't find the return label or have any other questions, please email us at hello@enclavebioactives.com with your order information and we'll help you right away.

We appreciate you taking the time to let us know about your experience and we're here to help get this resolved.

Sincerely,
Enclave Bioactives

Beoordeeld met 1 van de 5 sterren

tried to return PROTAFLO product...no luck

I received the PROTAFLO product and when deciding that it did not work for me I sent a request within their return window 2 times to their website to return the product and never received a reply.
I notified the credit card company and got a full credit pending their investigation.

20 mei 2026
Review zonder uitnodiging
Logo Enclavebioactives

Antwoord van Enclavebioactives

Hello Bruce,

Thank you for sharing your feedback. We're sorry to hear about your experience.

Unfortunately, we're unable to locate any account information based on the details provided in your review. As this is a public forum, we cannot discuss or investigate account-specific matters here.

To ensure we can properly investigate and assist you, please reach out directly to our support team at hello@protaflo.com. They will be happy to review your case and provide any clarification or assistance needed regarding your order, return request, and refund status.

We appreciate you bringing this to our attention and look forward to assisting you further.

Sincerely,
Enclave Bioactives Team

Beoordeeld met 1 van de 5 sterren

Enclavebioactives billed my card for…

Enclavebioactives billed my card for $280.80 for a order I cancelled last Sept. Also never received the merchandise. Spent over two hours trying to correct the problem,cancel the order or at least send the merchandise. Complete runaround,than wanted to charge me to talk by phone. Looks like I am going to eat this charge. Will never deal with them again

7 mei 2026
Review zonder uitnodiging
Logo Enclavebioactives

Antwoord van Enclavebioactives

Hello Floyd,

We’re sorry to hear about your experience and understand how frustrating this situation has been for you.

After reviewing your case, it appears that one of our support agents has already assisted you and provided the information related to your concern. We’d also like to clarify that we never charge for customer service or support assistance.

As this is a public forum, we’re unable to discuss account-specific details here. If you prefer not to call and still have any remaining concerns, we highly encourage you to continue communicating with our support team directly at hello@emmarelief.com, as our team’s response time is typically very fast and they’ll be able to assist you further.

We appreciate your patience and are here to help.

Sincerely,
Enclave Bioactives

Beoordeeld met 5 van de 5 sterren

I’ve been using their gut health…

I’ve been using their gut health supplement!

I’ve been trying to be more intentional about my gut health lately, especially as a busy mom, and this has honestly been such an easy addition to my routine. I love that it’s just a simple 2 capsules a day with food!

I’ve noticed my digestion feels more regular and comfortable, and I don’t feel as bloated or heavy after meals. It’s not one of those quick-fix type products, it feels more like it’s actually supporting things long-term, which I really appreciate.

Also love that the ingredients feel clean and natural, not overly complicated. Overall just a simple, easy wellness habit that fits into real mom life without overthinking it.

23 april 2026
Review zonder uitnodiging
Logo Enclavebioactives

Antwoord van Enclavebioactives

Hi Jordann, thank you for your thoughtful and detailed review!

We’re so happy to hear that Emma fits seamlessly into your busy routine and is helping you feel more comfortable and less bloated. We love that you appreciate the simple, consistent approach—it really does make a difference over time. Thanks for sharing your experience!

Sincerely,
Enclave Bioactives

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