Order was created by someone other than myself. Called the customer service number and no one answered. In fact, despite leaving numerous messages they never phoned me back to have this charged r... Toon meer
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I ordered several items amounting to $1524.98. Unforturnately, due to medical issues I could not use the products. I returned all of the products including the 2 bottles that had been opened but not... Toon meer
Bedrijf heeft geantwoord
The BuyGoods company and support team were very helpful and trustworthy. The product came in a timely manner with no damage. I needed to do a return, ( not due to any issue of the product, but a perso... Toon meer
Bedrijf heeft geantwoord
Unfortuately I could not use their product per Dr.s orders. I thought it would be difficult to get a refund. But no it wasn't. They perfectly understood and refunded my money promptly. I was surprised... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Online global retailer selling online software, digital ebooks, health supplements, and other products.
Currently Experiencing High Customer Support Volume
Geschreven door het bedrijf
- We'll be with you as quickly as possible!
- Our team is doing our very best to keep up with an increased number of calls and emails from our customers. While you await our reply, please know, you can visit findorder.com to request a return or refund, check your order status, and more.
Contactgegevens
800 W Main St Ste 1460 , 83702-5983, Boise, Verenigde Staten
- (302) 200-3480
- support@buygoods.com
- www.buygoods.com
3,5
Gemiddeld
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 90% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great support resolving my problem.
21 oktober 2026
Prompt refund
I needed to quickly cancel a recently made order and get a refund. Very efficient, thorough customer service Thank you!
20 oktober 2026
Antwoord van BuyGoods Inc.
Thank you for your wonderful feedback! We’re glad our customer service team was able to assist you efficiently with canceling your recent order and processing your refund promptly. We appreciate your kind words and are happy we could make the experience smooth and hassle-free for you. Thank you for choosing us!
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
Had good experience requesting refund…
Had good experience requesting refund due to medical reasons. Only difficulty was completing USA Customs Declaration which took an hour online with lots of help from the Canada Post staff member for returning products.
Got full refund quickly after shipping.
11 oktober 2026
Antwoord van BuyGoods Inc.
Thank you for sharing your experience with us. We’re glad to hear that the refund process went well and that our team was able to assist you with your return due to medical reasons. We understand that completing the USA Customs Declaration online was time-consuming, and we truly appreciate your patience. We’re also happy to know that the Canada Post staff member provided helpful support throughout the process. Your feedback means a lot to us!
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
What great service
What great service, and the lady was so honest
about telling me you all were having probs with
the sprayers
20 oktober 2026
Antwoord van BuyGoods Inc.
Thank you so much for your kind words! We’re delighted to hear that you received great service and truly appreciate you recognizing our team member’s honesty in letting you know about the sprayer issues. We believe in being transparent with our customers, and we’re glad that her honesty made a positive impression. We appreciate your understanding and support!
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
I was very happy when I finally was…
I was very happy when I finally was able to speak to representative. The representative was very nice and helpful. She listened to my concerns and came up with a solution. I think her name was Keisha.
20 oktober 2026
Antwoord van BuyGoods Inc.
Thank you for sharing your experience! We’re glad you were able to connect with a representative who listened to your concerns, treated you kindly, and worked with you to find a solution. We understand how reassuring it is to feel heard and supported. We’ll be happy to share your kind words with Keisha and recognize her helpful service. Thank you for your patience and for giving us the opportunity to assist you!
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
Buy Goods is easy to talk to
Buy Goods is easy to talk to, excellent support. Thank you
20 oktober 2026
Antwoord van BuyGoods Inc.
Thank you for your kind feedback! We’re delighted to hear that you found our team easy to communicate with and that our support met your expectations. Providing friendly, accessible, and reliable customer service is important to us. We truly appreciate your trust and support!
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
Do Not Use!!
Order was created by someone other than myself. Called the customer service number and no one answered. In fact, despite leaving numerous messages they never phoned me back to have this charged reversed on my AMEX.
They repeatedly sent me generated text messages that go to an automated system.
Do Not Use this company. Any company worthy of doing legitimate business would answer the phone. Now, I have to take this up with my credit card company.
20 oktober 2026
Review zonder uitnodiging
Issue resolved
18 oktober 2026
Antwoord van BuyGoods Inc.
Thank you for confirming that the issue has been resolved! We’re glad everything has been taken care of and appreciate your patience throughout the process. Your satisfaction is important to us, and we’re grateful for the opportunity to assist you. Please don’t hesitate to reach out if you need any further assistance!
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
The BuyGoods company and support team…
The BuyGoods company and support team were very helpful and trustworthy. The product came in a timely manner with no damage. I needed to do a return, ( not due to any issue of the product, but a personal issue) and the support lady in charge was understanding and helped me follow through. I would use and trust BuyGoods in the future as well. Thank you
13 oktober 2026
Antwoord van BuyGoods Inc.
Thank you for your thoughtful review! We’re glad to hear your order arrived promptly and in excellent condition. We also appreciate you highlighting our support team’s understanding and assistance in helping you complete your return due to personal circumstances. We believe in treating every customer with care, respect, and fairness, and it’s wonderful to know that your experience has earned your trust in BuyGoods. Thank you for your confidence in us, and we look forward to serving you again in the future!
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
Trimoryn was the product I used
Trimoryn was the product I used. Instead of losing weight, all I got was constipation. I was told for the large amount of weight I needed to lose I should take one each morning and night. I did as directed. Never lost a single pound. When I asked for a refund they claimed I was past the deadline even thought I was 2 days earlier than the day I received it for the 60 day guarantee. They refused my full refund. Then said they would give it to me if I returned all the bottles, even the empty ones. Of course, since that was never mentioned before, with the guarantee, I did not have the bottles that I emptied. They agreed to give me back half. I do not agree with companies that start your 60 days a week before you even get the product. I keep accurate records so I know when I ordered,and when it arrived. I am however grateful to at least have received half of what I paid for it. But considering the deception of you needing to keep the empty bottles and starting the countdown before you even received the product, i would probably not do business with them again. I was truly due the entire $294. refund. I do give them credit that they were very kind to me when they returned my refund and they got it to me very quickly. So, needless to say, I have a lot of mixed emotions on this transaction.
12 oktober 2026
Antwoord van BuyGoods Inc.
Thank you for sharing your detailed feedback. We’re truly sorry for the frustration and disappointment you experienced with Trimoryn, especially regarding the results you expected, the constipation you encountered, and the confusion surrounding the 60-day money-back guarantee and the requirement to return empty bottles. We understand how upsetting it must have been to feel that you qualified for a full refund but received only a partial amount.
We appreciate you bringing these concerns to our attention, and we’re glad our team was able to assist you courteously and promptly. To help resolve this matter, we have processed a refund for the remaining balance of your purchase. We sincerely apologize for the inconvenience and appreciate your patience throughout this process. Your feedback is important to us, and we will use it to help improve the experience for our customers.
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
Antwoord van BuyGoods Inc.
Thank you for your kind feedback! We’re happy to hear that our team member treated you with courtesy and made every effort to assist you with your concerns. Providing respectful, personalized, and helpful service is important to us. We truly appreciate you taking the time to share your experience!
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
60 day money back guarantee is bogus.
For starters, I listened to Bill Gates for at least 30 minutes singing the praises of MemoHoney only to find out it was an AI scam!
I can't review the product because it gave me very bad heartburn and my PCP told me not to take anymore.
The service however, is something I can review. It is terrible.
I was charged $316.93 on 9/17/26 and it took until 10/13/26 to receive a refund of $176.40. This was after almost daily emails asking for a return label or address. They kept offering a smaller refund if I just kept the product. Each email offered a little more if I just kept the product. They were charging a restocking fee of $58 and another $59 for the bottle I opened. By the time they offered the $176 along with what the cost to ship it back would cost I accepted the final offer. Now I'm out $140.53 and am stuck with 6 bottles of product I can't use!!
17 september 2026
Review zonder uitnodiging
Antwoord van BuyGoods Inc.
Thank you for reaching out. We sincerely apologize for the frustrating experience you’ve had with your purchase of MemoHoney. We understand your disappointment with the delayed refund, the repeated emails required to resolve the issue, and the amount you lost despite being unable to use the product due to the heartburn you experienced. We’re sorry that this process caused you so much inconvenience and fell short of your expectations.
We attempted to reach you by phone twice but were unable to get through. Please be assured that we have processed a refund for the remaining amount to help resolve this matter. The refund will be credited back to the original form of payment within 3-5 business days. Kindly note that the exact timeframe may vary depending on your bank or payment provider’s processing time.
Thank you for bringing this to our attention. We appreciate your patience and the opportunity to address your concerns. We apologize again for the inconvenience and hope this resolution helps make things right.
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
Antwoord van BuyGoods Inc.
Thank you for your feedback! We’re glad we could honor our return policy and provide a smooth, hassle-free experience. We believe in treating our customers fairly and standing by our commitments. We truly appreciate your trust and the opportunity to assist you!
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
the 5 is for Cloud..
the 5 is for Cloud... because she was so helpful, kind and answered questions proficiently. the other folks that i had were not very helpful. thank you Cloud for giving me the correct addresses and being very kind and helpful. It was nice to talk with a person. thank you, Cloud!
19 oktober 2026
Antwoord van BuyGoods Inc.
Thank you for sharing your feedback! We’re delighted to hear that Cloud provided you with kind, helpful, and knowledgeable support, answered your questions clearly, and gave you the correct addresses you needed. We understand how valuable it is to speak with someone who listens and makes you feel supported. We’ll be sure to share your kind words with Cloud. We appreciate your patience and the opportunity to assist you!
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
I finally got the answer I needed .
19 oktober 2026
Antwoord van BuyGoods Inc.
Thank you for your feedback! We’re glad you were able to get the answers you needed and that our team could help clarify your concerns. We appreciate your patience and the opportunity to assist you. Your satisfaction is important to us!
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
When I changed my mind about the…
When I changed my mind about the product a hassle free no questions asked refund is being issued.
19 oktober 2026
Antwoord van BuyGoods Inc.
Thank you for sharing your experience! We’re glad our team made the refund process simple and hassle-free when you decided the product wasn’t right for you. We believe in making things easy for our customers and appreciate the opportunity to provide a smooth, stress-free resolution. Thank you for your trust and support!
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
Quick credit
19 oktober 2026
Antwoord van BuyGoods Inc.
Thank you for your feedback! We’re glad your credit was processed quickly and that we could provide you with a smooth, hassle-free experience. We appreciate your trust and support!
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
Refund practices
I ordered several items amounting to $1524.98. Unforturnately, due to medical issues I could not use the products. I returned all of the products including the 2 bottles that had been opened but not used. The shipping cost by USPS was over $99.58. BuyGoods, Inc. has only refunded $757.28. I feel this is not a good business practice.
12 oktober 2026
Antwoord van BuyGoods Inc.
Thank you for sharing your concerns with us. We’re truly sorry for the frustration and disappointment you’ve experienced with your refunds, especially given your medical circumstances and the additional $99.58 you spent on return shipping. We understand your concern about the difference between the total amount you paid and the refund you received.
After reviewing our records, we found only two completed orders under your information, and both have been refunded in full, totaling $757.28. We have also resent the order confirmation and refund emails for your reference.
To help us investigate the remaining amount you mentioned, could you please send us a copy or screenshot of your bank or credit card statement to our email support@buygoods.com showing the other charge from BuyGoods? Please ensure any sensitive information, such as your full account or card number, is hidden. This will help us identify the transaction and look into your concern further.
We sincerely apologize for the inconvenience and appreciate your patience and cooperation as we work to clarify this matter.
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
Unfortuately I could not use their…
Unfortuately I could not use their product per Dr.s orders. I thought it would be difficult to get a refund. But no it wasn't. They perfectly understood and refunded my money promptly. I was surprised. I will order their other products.
12 oktober 2026
Antwoord van BuyGoods Inc.
Thank you for sharing your experience with us! We understand that sometimes circumstances may prevent you from using a product, and we’re glad our team was able to understand your situation and process your refund promptly and without difficulty. It means a lot to know that our service exceeded your expectations and helped build your confidence in us. We truly appreciate your trust and look forward to assisting you with your future orders!
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
BuyGoods...a business with integrity.
BuyGoods made it easy to communicate my needs and address them quickly as I needed a refund for some of my product. I appreciate their integrity.
16 oktober 2026
Antwoord van BuyGoods Inc.
Thank you for your thoughtful feedback! We’re glad to hear that our team made it easy for you to communicate your concerns and promptly addressed your refund request. We truly value your trust and are happy that our commitment to integrity and honest service made a positive impression. Your satisfaction is important to us, and we appreciate you taking the time to share your experience!
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
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