Order was created by someone other than myself. Called the customer service number and no one answered. In fact, despite leaving numerous messages they never phoned me back to have this charged r... Toon meer
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I ordered several items amounting to $1524.98. Unforturnately, due to medical issues I could not use the products. I returned all of the products including the 2 bottles that had been opened but not... Toon meer
Bedrijf heeft geantwoord
The BuyGoods company and support team were very helpful and trustworthy. The product came in a timely manner with no damage. I needed to do a return, ( not due to any issue of the product, but a perso... Toon meer
Bedrijf heeft geantwoord
Unfortuately I could not use their product per Dr.s orders. I thought it would be difficult to get a refund. But no it wasn't. They perfectly understood and refunded my money promptly. I was surprised... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Online global retailer selling online software, digital ebooks, health supplements, and other products.
Currently Experiencing High Customer Support Volume
Geschreven door het bedrijf
- We'll be with you as quickly as possible!
- Our team is doing our very best to keep up with an increased number of calls and emails from our customers. While you await our reply, please know, you can visit findorder.com to request a return or refund, check your order status, and more.
Contactgegevens
800 W Main St Ste 1460 , 83702-5983, Boise, Verenigde Staten
- (302) 200-3480
- support@buygoods.com
- www.buygoods.com
3,5
Gemiddeld
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 90% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van BuyGoods Inc.
Thank you for reaching out. We’re sorry to hear that the product didn’t work for you as you had hoped. We understand how disappointing it can be to try something with the expectation of seeing results, only to find that it didn’t meet your needs. We sincerely apologize that your experience wasn’t what you expected.
We appreciate you giving the product a try and sharing your honest feedback with us. Please know that your concerns are important to us, and we’re sorry for the disappointment this has caused.
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
Representative very nice & helpful in…
Representative very nice & helpful in resolving my problem.
16 oktober 2026
Antwoord van BuyGoods Inc.
Thank you for your kind feedback! We’re happy to hear that our representative was friendly, helpful, and able to resolve your concern effectively. We truly appreciate you taking the time to share your experience, and we’ll be sure to pass along your compliments to our team!
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
Dealing with support was a wonderful…
Dealing with support was a wonderful experience. Even though I was getting a refund its so nice that support was so accommodating. It was my issue that I asked for the refund. Thank you for your help.
16 oktober 2026
Antwoord van BuyGoods Inc.
Thank you so much for your kind feedback! We’re delighted to hear that our support team made your experience pleasant and accommodating, even while assisting you with your refund. We truly appreciate your kind words and understanding, and we’re glad we could help make the process smooth and hassle-free. Thank you for giving us the opportunity to assist you!
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
This product is listed on sites warning…
This product is listed on sites warning customers to beware. The video shown of Bill Gates plying this supplement is AI. I discovered this after I made the purchase. The ordering of "more and more" doses for "full impact" is confusing.
I am very impressed with the support team and their thorough and rapid response to my request for a refund after I returned the product. That was amazing. Thank you,
16 oktober 2026
Antwoord van BuyGoods Inc.
Thank you for sharing your concerns and for your kind words about our support team. We sincerely apologize for the confusion and concern caused by the product information and promotional video you encountered. We understand how upsetting it can be to discover potential misleading claims after making a purchase, especially when the information about recommended dosages is unclear. We appreciate you bringing these concerns to our attention, as we understand how important transparency and accurate product information are to our customers. Rest assured that your feedback will be forwarded to our internal team for further investigation.
We’re also very grateful for your positive feedback regarding the handling of your return and refund request. We’re pleased to know that our team was able to assist you promptly and make the process a positive experience despite the initial concerns. Your feedback is valuable to us, and we appreciate you taking the time to share your experience. Thank you again for your patience, understanding, and trust in our support team.
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
Return issues
16 oktober 2026
Antwoord van BuyGoods Inc.
Thank you for reaching out We sincerely apologize for the inconvenience and frustration you’ve experienced with the return process. We understand that return issues can be stressful, especially when you’re expecting a smooth and straightforward resolution. We’re sorry for the trouble this has caused and appreciate you bringing your concerns to our attention.
Please rest assured that your full refund of $294.00 was processed on October 16, 2026. We hope this helps resolve your concern, and we appreciate your patience and understanding throughout this process. Thank you for giving us the opportunity to address this matter.
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
They were able to work within my budget…
They were able to work within my budget so I can get the benefits of Breathizen.
16 oktober 2026
Antwoord van BuyGoods Inc.
Thank you for sharing your feedback! We’re glad our team was able to work within your budget and help you access the benefits of Breathizen. We understand how important it is to find an option that fits your financial needs, and we truly appreciate the opportunity to assist you!
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
She last that helped me was very…
She last that helped me was very knowledgeable about what I was calling about and solved my problem
16 oktober 2026
Antwoord van BuyGoods Inc.
Thank you for your wonderful feedback! We’re delighted to hear that our team member was knowledgeable, understood your concern, and was able to resolve your issue effectively. We truly appreciate you recognizing the excellent service you received, and we’ll be sure to share your kind words with our team.
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
I found that the program was not a fit…
I found that the program was not a fit for me and the refund process was made. Thank you for your assistance
16 oktober 2026
Antwoord van BuyGoods Inc.
Thank you for sharing your feedback with us. We understand that the program wasn’t the right fit for your needs, and we’re glad we could assist you with the refund process. We appreciate you giving the program a try and thank you for your understanding. We wish you all the best moving forward!
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
Your response was quick
Your response was quick, you understood the problem, you are sending a refund. Thank you.
16 oktober 2026
Antwoord van BuyGoods Inc.
Thank you for your kind feedback! We’re glad we could quickly understand your concern and assist you with the refund process. We appreciate your patience and understanding, and we’re happy to have been able to provide a prompt resolution to your issue.
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
I am trying to return the derma…
I am trying to return the derma essentials. I am not accepting $57 as a refund. I am mailing these back today. I was offered $119.02 weeks ago. I don’t know what happened but I’m not accepting $57.
This product cost me $319, and I’m insulted by this refund!
14 oktober 2026
Antwoord van BuyGoods Inc.
Thank you for reaching out. We sincerely apologize for the frustration and disappointment you’ve experienced regarding the refund for your Derma Essentials purchase.
We attempted to contact you by phone to discuss your concerns, but unfortunately, we were unable to reach you. To resolve this matter, we’re pleased to confirm that a full refund has been processed.
You may proceed with returning the product as planned. We appreciate your patience and apologize again for the difficulties you’ve encountered. Thank you for giving us the opportunity to address your concerns.
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
Fast response
16 oktober 2026
Antwoord van BuyGoods Inc.
Thank you so much for your 5-star rating and positive feedback! We truly appreciate your support and are glad to know you had a great experience with us. Your satisfaction means a lot to us, and we look forward to serving you again!
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
Found out no truth to what video was…
Found out no truth to what video was saying about product.
16 oktober 2026
Antwoord van BuyGoods Inc.
Thank you for reaching out. We’re sorry to hear that the video you watched contained information about the product that turned out to be untrue. We understand how disappointing and concerning this must have been, and we sincerely apologize for the frustration this experience may have caused.
To help us better understand your concern, could you please share which specific claims or information in the video you found to be untrue? We’d appreciate the opportunity to understand your experience better.
Please rest assured that your refund of $294.00 was processed on October 16, 2026. We appreciate you bringing this matter to our attention and thank you for giving us the opportunity to better understand your concerns.
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
I would rate different if it explained…
I would rate different if it explained what the rate was , explain what product needed rating or the seller.
15 oktober 2026
Antwoord van BuyGoods Inc.
Thank you for sharing your feedback with us. We’re sorry for the confusion regarding the rating request, and we understand how difficult it can be to provide a rating when it isn’t clear what you’re being asked to evaluate.
To clarify, the rating is intended to assess your customer support experience, including the assistance you received from our team and how effectively your concerns were handled.
We appreciate you bringing this to our attention. Your feedback is valuable to us, and we understand that clearer instructions would make the rating process easier and more meaningful. Thank you for taking the time to share your thoughts with us.
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
The customer service ls been…
The customer service has been wonderful. I didn't like what I ordered and sent the product back., just waiting on a refund. Everyone has made it very easy.
Thank-you
16 oktober 2026
Antwoord van BuyGoods Inc.
Thank you for sharing your experience with us! We're glad to hear that our customer service team made the return process easy and hassle-free for you. We understand that you're still waiting for your refund, and we appreciate your patience. Thank you for your kind words and for giving us the opportunity to assist you!
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
In-House Fraud / scams worth Millions! Have you been Duped?
At the conclusion of their Bogus infomercial for the product "Jellyfil" on the internet I started my order, then the Incentive up ticks you're pushed to listen to that the purchaser could add to the order. I agreed to the improved order of buy 6 bottles and get 6 bottles free at the total price (tax included)of $315.32. Still had to finish the other up-ticks that I declined before I could complete my order and finally leave their site. Once closed my mail page opened up and Shows that Buy Goods has billed me for 2 separate orders of the same product with a 3rd order being processed. I immediately called customer service to stop the 30 bottle, almost $1000.00 being charged my card instead of just the one improved Up-tick order at $315.32 and Not the 12 additional bottles with Support at $394.68. The rep cancels the proper $315.32 order and gonna leave the Wrong $394.68 order billed to me. I explained he canceled the wrong order and said he couldn't restore it. He stated that he could give a partial refund of $184.00 and still ship the 12 bottle order costing me $210.68 total for their error. I accepted and agreed to the 12 bottles but without the $79.36 support to correct the problem. The Buy Goods Rep processed the order that was acceptable as $184.00 partial Refund and billed $210.68 For 12 bottles to be shipped.
The next day Buy Goods associates contacted me and their "Scam / Fraud" began! They proceeded to inform me that they had paid a "Full Refund" and won't be shipping the product. If the warehouse did still ship the order I was to refuse it so it would be returned to them. I spent the next (60) sixty days Emailing 3 different service reps to review their mistake and they in Fact have the agreed upon $210.68 for the order.
They finalized the scam with their different fraud attempts! First is my order is indeed in transit but delayed from severe weather! The weather he quoted me were storms from Texas to the west coast and Pacific ocean. My order was stopped and informed that it could not be delivered at the DHL terminal in Hebron Kentucky! Hundreds of miles from any affects of the mentioned storms!
Their final fraud that I ended emails with them is when he informed me that the imposed $78.94 would be kept as it's a "Mandatory 20% restocking fee! My only remaining question is who and if the State Attorney General, Better Business Bureau, or the IC3, (Internet Crime Complaint Center)will file charges in response to my submissions to them for fraud and which business is committing the fraud? Jellyfil with their 60 day Money Back Guarantee or Buy Goods claiming a 20% Mandatory restocking fee?
If they can fraudulently steal almost $80.00 from just one order, how many millions are they Scamming the customers each Year??
24 juni 2026
Review zonder uitnodiging
Once I figured out who to contact
Once I figured out who to contact, my refund went smoothly. Still waiting on $57 refund for Gut reset but happy I got the almost $300 refund for Vitareset.
7 oktober 2026
Antwoord van BuyGoods Inc.
Thank you for sharing your experience with us! We’re glad to hear that your refund for Vitareset went smoothly, but we sincerely apologize for the delay and inconvenience regarding your $57 refund for Gut Cleanse. We understand how important it is to receive your refund in a timely manner. We’d like to reassure you that we have processed your $57 refund for Gut Reset. The refund will be credited back to the original form of payment within 3-5 business days. Kindly note that the exact timeframe may vary depending on your bank or payment provider’s processing time.
We appreciate your patience and understanding, and thank you for giving us the opportunity to address this concern!
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
The customer service from BuyGoods is…
The customer service from BuyGoods is excellent. Very quick and extremely polite.
11 oktober 2026
Antwoord van BuyGoods Inc.
Thank you for your wonderful feedback! We're delighted to hear that you had such a positive experience with BuyGoods customer service. We’re glad our team could assist you promptly and treat you with the politeness and respect you deserve. We truly appreciate your kind words and support!
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
Absolutely amazing customer service
Absolutely amazing customer service. Very understandable and sincere. My order is on the way too. T Y very much. Jolanta
15 oktober 2026
Antwoord van BuyGoods Inc.
Thank you so much for your lovely feedback, Jolanta! We're delighted to hear that you found our customer service sincere and understanding. We're also glad to know that your order is on its way! We truly appreciate your kind words and thank you for your support. We hope you enjoy your order!
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
I have returned the product and …
I have returned the product and haven’t received my refund???
9 oktober 2026
Antwoord van BuyGoods Inc.
Thank you for reaching out. We’re sorry to hear that you haven’t seen your refund after returning the product. We understand how concerning it can be to wait for your money to be returned, and we sincerely apologize for any inconvenience this may have caused.
Please rest assured that your refund was processed on October 8, 2026. We have also sent you a refund confirmation email for your reference. The refund will be credited back to the original form of payment within 3-5 business days. Kindly note that the exact timeframe may vary depending on your bank or payment provider’s processing time.
We appreciate your patience and understanding. If the refund is still not reflected in your account, we recommend checking with your payment provider and referring to the refund confirmation email for further details. Thank you for giving us the opportunity to clarify this for you.
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
I am pleased with the customer service…
I am pleased with the customer service I received and how quickly they resolved my refund. They were very understanding and accommodating.
15 oktober 2026
Antwoord van BuyGoods Inc.
Thank you for your kind feedback! We're delighted to hear that our customer service team was understanding and accommodating, and that your refund was resolved quickly. We truly appreciate your recognition and are glad we could provide you with a smooth and positive experience!
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
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