Michal was our delivery driver for our Envirobuild order. He phoned early morning to give us a one hour slot later that day. He then called again 10 minutes before his arrival. He was polite and frien... Toon meer
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Lees wat reviewers zeggen
It was easy to order the samples, no hustle at all. All prices and product options are listed on the home page that is convenient to use. Sales rep answered all questions we had. Lead times were prov... Toon meer
Our delivery driver, Kirsty was very helpful She kept us updated through the delivery process and changed things around to suit my requirements. I am grateful for this. We have used Envirobuild s... Toon meer
Good product overall. Mixed service experience - sales and ops good, messages from their systems a bit hit and miss, delivery excellent when they use their own drivers (James and Michael), but poor w... Toon meer
Bedrijfsgegevens
Over EnviroBuild
Geschreven door het bedrijf
Contactgegevens
29 Pear Tree Street, EC1V 3AP, London, Verenigd Koninkrijk
- 0208 088 4888
- info@envirobuild.com
- envirobuild.com
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 65% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Order a sample didn’t arrive
Order a sample didn’t arrive , ordered a second sample hasn’t arrived ???
Stay well clear got miss sold
Stay well clear got miss sold, refused the delivery and two days after them getting them back and I am still waiting for my refund and everyone ignoring me, they won't if I call in on them
I received my delivery today by James
I received my delivery today by James, who was incredibly professional, friendly, and helpful making the delivery process as smooth as can be.
Free samples
Not made a purchase but received free samples which were delivered very quickly.
Amazing service and great delivery
Amazing service and great delivery.
Really happy with product
Solid
James was a Gentleman
Above and beyond
Above and beyond! Michael was amazing. Helpful, friendly and very professional with the delivery. Would recommend
A****
Michal was an absolute credit to…
Michal was an absolute credit to Envirobuild. Friendly, informative and extremely helpful whilst unloading. The product looks quality, the customer service was great and Michal’s delivery service was the icing on the cake, so much better than 3rd party delivery companies
Product looks good and came in good…
Product looks good and came in good time. Good to have free samples.
Arrived early.
Great product, great delivery
We were super happy with the delivery driver James. He helped us unload all 70 boards. I think we would have struggled by ourselves. He was really cheerful and chatty and even gave us tips for installing the decking. Really helpful!
The boards all arrived in great shape and look really good quality. Looking forward to getting them installed
I ordered samples
I ordered samples, never got them ... And when I said I didn't get them , I was told they weren't available anymore..
Hi Dear
Hi Dear,
I'm waiting for sample. After 3 weeks receive nothing. Please send. WD63DG
45
Sullivan Way
Elstree, Borehamwood
Thenk you!
Daniel
Excellent - again.
I previously used Envirobuild in 2017. The products are the best I have seen. Very easy to work with and outstanding results. Looks superb, not slippery except for ice & snow, cleans easily. Make sure to follow installation guides, this is not wood! It needs support, as specified else it will bend (useful if you need it though), and expands in heat (not water yippee) so follow allowance at all gaps. Take time and do preparation, groundwork properly ( my weak spot).
Sales, easy to contact, knowledgeable about products, and helpful in every way possible.
Ordering, I used the web shopping functions, streamlined and efficient.
Operations and delivery, outstanding. Capturing my delivery restrictions and ensuring they were applied, wonderful and unusual.
Delivery, all items correct and drivers helped unload even though they didn't have to.
Thank you very much.
Great
Incredibly quick responses to every message or call. Very clear advice and information, friendly and polite. Delivery was on time and they kept us informed of arrival time as well as they could.
Michael delivered and was great at dealing with our builders and our front drive space for unloading. He helped carry everything through the side access which was above and beyond his duty! Thanks Michael
Michael was on time polite and very…
Michael was on time polite and very helpful with delivery
Great product and delivered by their own guys
Great product and delivered by their own guys. James the driver was really helpful, called an hour before arrival and helped with off loading. Good all round experience will order from this company again
Fast delivery & a great delivery driver (James)
Delivery for J&D Landscapes Herts Ltd -Fast delivery, great customer service, delivery driver very helpful (james). Would definitely use again.
From requesting samples to ordering the order.
From requesting samples to ordering the decking the communication has been excellent. The delivery driver James could not have been more obliging and was happy to assist with carrying our order through to the garden.
Customer service
My call relates to my conversation with Hannah on 15/07/2026 as my initial contact on 1 July was done online. She was extremely helpful and very patient
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