EnviroBuild Reviews 

1.751
•
TrustScore 4.5 uit 5

4,6

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Michal was our delivery driver for our Envirobuild order. He phoned early morning to give us a one hour slot later that day. He then called again 10 minutes before his arrival. He was polite and frien... Toon meer

Beoordeeld met 5 van de 5 sterren

It was easy to order the samples, no hustle at all. All prices and product options are listed on the home page that is convenient to use. Sales rep answered all questions we had. Lead times were prov... Toon meer

Beoordeeld met 5 van de 5 sterren

Our delivery driver, Kirsty was very helpful She kept us updated through the delivery process and changed things around to suit my requirements. I am grateful for this. We have used Envirobuild s... Toon meer

Beoordeeld met 4 van de 5 sterren

Good product overall. Mixed service experience - sales and ops good, messages from their systems a bit hit and miss, delivery excellent when they use their own drivers (James and Michael), but poor w... Toon meer

Bedrijfsgegevens

  1. Bouwmaterialen leverancier
  2. ook in
  3. Bouwwinkel
  4. Tuincentrum
  5. Vloerenwinkel

Over EnviroBuild

Geschreven door het bedrijf

Free Samples
Decking
Cladding
Fencing
Our Sustainability
Contact Us

Providing a quality experience for our customers is at the core of our values, that is why we have an expert team at hand to help you at every stage of your project, from take-off to completion.

With an ever-growing range of innovative materials and an expert team at your disposal, our products are now distributed across thousands of homes in the UK and we are increasingly becoming the first choice for architects, homeowners, landscapers and construction firms.

We ensure that the materials we supply are certified with a high recycled content, long working life, and, where possible, the manufacturing process incorporates environmentally beneficial best practices. This gives our products a much lower carbon footprint than traditional alternatives.

To go a step further, we donate 10% of our profits to sustainable causes to help become a carbon negative business.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 65% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,6

Alle reviews

(1.751)

312 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Exceptional Quality Service

From the first point of communication to lacing my order, I experienced exceptional, informative and professional service from the team at Envirobuild.
After researching around 5 composite decking companies, I opted for this product due to its quality and finish and colour choice.
The team were really on point in recommending everything I needed and putting my mind at rest when I had reservations and concerns over issues I'd had with my previous composite decking.
Very impressed with this company and their staff.

20 juni 2026
Beoordeeld met 5 van de 5 sterren

Fantastic service

Fantastic service. Delivered by their own driver. James was polite and very helpful. A good company to deal with.

13 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great customer service

Had a warranty issue with some products we bought 2-3 years ago and they dealt with it really well replacing all materials necessary. Delivered on a day to suit me. The delivery was made by James who phoned when he was 15 mins away, he helped move the materials from his van to our garden. He was friendly and pleasant making the whole process of receiving the product seamless.

6 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Haven't received anything

Haven't received anything

26 juni 2026
Logo EnviroBuild

Antwoord van EnviroBuild

Hi Richard,

I am really sorry to see that your free samples did not arrive. I have arranged for a replacement to be sent out to you.

Kind regards,

Jacob

Beoordeeld met 5 van de 5 sterren

Fantastic service

Firstly, Michael is a fantastic driver!!!
He was extremely helpful and helped me carry the delivery into my kitchen as I had to try and manage it on my own. I would have really struggled without his help. It was all done with a smile on his face and no trouble at all. Michael, thank you so much.

10 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

UPDATE on my review dated 21st June 26.

UPDATE on my review dated 21st June 26.

This company will NOT uphold it's warranty. Even though the product has been installed as per the specifications set out by themselves. They have now offered me 20% off the Products Installed require to put the failed product rite.
They are now, wait for it.....
Ignoring my emails. No surprise.
DO NOT BUY FROM THIS COMPANY!!

6 juli 2026
Review zonder uitnodiging
Logo EnviroBuild

Antwoord van EnviroBuild

Hi Gary,

We're sorry to hear that you're disappointed with the outcome of your warranty claim, and we understand this isn't the result you were hoping for.

We'd also like to reassure you that we are not ignoring your emails. We're currently experiencing a high volume of enquiries, which means our response times are longer than usual, but we are working through every enquiry as quickly as we can.

After carefully reviewing the photos and information you provided, we found that the product was not installed in accordance with our published installation instructions. Unfortunately, because the installation does not meet those requirements, the warranty is not valid in this instance.

Although we are unable to approve the warranty claim, we wanted to offer a discounted replacement as a gesture of goodwill to help reduce the cost of resolving the issue.

We appreciate that this is frustrating, and we're sorry we couldn't provide the outcome you were looking for. However, we have to apply our warranty terms consistently and cannot uphold claims where the installation requirements have not been met.

Kind regards,

Beoordeeld met 5 van de 5 sterren

It's great to see EnviroBuild using…

It's great to see EnviroBuild using their own delivery team rather than relying on third-party couriers.

James called about 45 minutes before arriving, which was very helpful. When he arrived, he asked where we wanted the materials and unloaded everything exactly where requested. He was friendly, helpful and highly professional throughout.

This is the third time we've used EnviroBuild. On our previous two orders, deliveries were handled by couriers and unfortunately they didn't arrive on the specified day. On one occasion, my wife had to manually move more than 100 boards while the driver simply stood and watched.

This latest experience was completely different and exactly the level of service we had hoped for.

The products have always been excellent, and so has the customer service. It's fantastic to see the delivery experience now matching those same high standards from the moment you place the order through to delivery.

Well done, EnviroBuild, on making this decision. It has made a real difference.

3 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent Service

I couldn’t recommend Envirobuild enough, from the start of my project and getting a quote, right through to delivery. The service has been brilliant. Hannah has helped from the quote through to delivery and has been really helpful, even when I changed the quote a couple of times. The delivery arrived the day I asked, by the most helpful driver Michael, he didn’t have to but helped us unload the van with and made the delivery a smooth process. The decking hasn’t gone down yet but the quality is lovely and I can’t wait for it to be finished.

12 juni 2026
Beoordeeld met 1 van de 5 sterren

I did not receive my requested sample

I did not receive my requested sample

11 juni 2026
Logo EnviroBuild

Antwoord van EnviroBuild

Hi Karen,

I am sorry to hear that your free sample never arrived. I have arranged for a replacement to be sent out to you, this will arrive tomorrow.

Kind regards,

Jacob

Beoordeeld met 5 van de 5 sterren

Amazing service from MICHAEL

MICHAEL. has got to be one of the best delivery drivers we've ever encountered. Knowledgeable and proactive, this gentleman helped us unload and also advised us on how to stack the materials.
Thank you for going above and beyond for us and wishing Michael all the best!

2 juli 2026
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer