EQi Reviews 

912
•
TrustScore 4.5 uit 5

4,6

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

1. Really difficult to get to a person behind the chatbot options - no phone number evident anywhere on the site. Person eventually on chat but it shouldn't be so hard to engage with you about my mon... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Geetha was extremely patient, knowledgeable and very helpful. She ensured the issue I had was dealt with efficiently and remained on the line to follow it through to the end to ensure there were no... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The advisor was very helpful. She answered all my queries patiently and even gave me extra information about my account which I wasn’t aware of.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Patient beyond belief. OK, it took over hour, but then it was complex and it was all new to me, but at no stage did Aafreen express anything other than a concern to get this mess sorted out or su... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Geld en verzekeringen

Geschreven door het bedrijf

EQi offers customers independence, choice and control over their investments. Invest in stocks, shares and funds with an EQi ISA, LISA and SIPP.

EQi

Geschreven door het bedrijf


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

912 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,6

Alle reviews

(912)

498 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Spoke to Ramsiya and she was…

Spoke to Ramsiya and she was excellent.Clear information given and very helpful

1 juni 2026
Logo EQi

Antwoord van EQi

We are happy to hear you received excellent, clear, and helpful information. We appreciate your feedback.

Beoordeeld met 5 van de 5 sterren

Ramsiya

Ramsiya, the lady who assisted me was polite, professional and executed the instruction immediately. many thanks

1 juni 2026
Logo EQi

Antwoord van EQi

We're happy to hear that our staff member was polite and professional. We appreciate you recognizing their immediate execution of instructions.

Beoordeeld met 5 van de 5 sterren

Ramsiya was very polite proffesional…

Ramsiya was very polite proffesional and knowldgeable. Helped me step by step.

29 mei 2026
Review zonder uitnodiging
Logo EQi

Antwoord van EQi

We're happy to hear you received polite, professional, and knowledgeable assistance. We appreciate your feedback.

Beoordeeld met 5 van de 5 sterren

Excellent service

First Class customer services team that go the extra mile....🚗

28 mei 2026
Review zonder uitnodiging
Logo EQi

Antwoord van EQi

We're so glad to hear our team provided such excellent service. Thank you for your kind words!

Beoordeeld met 5 van de 5 sterren

Excellent Service

The member of staff was very calm, professional and helpful.
He quickly understood my problem and it was resolved to my satisfaction.

28 mei 2026
Logo EQi

Antwoord van EQi

We're happy to hear our staff was calm, professional, and helpful. We appreciate them resolving your problem to your satisfaction.

Beoordeeld met 5 van de 5 sterren

Professional

Customer services member was very professional, polite and helpful.

28 mei 2026
Logo EQi

Antwoord van EQi

We're happy our team was professional, polite, and helpful. Thank you for your feedback!

Beoordeeld met 4 van de 5 sterren

Long wait times, but good service

I was on hold for a long time waiting to connect (circa 20 mins) to discuss my child’s CTF which in the end they sorted out quite quickly and to my satisfaction.

27 mei 2026
Logo EQi

Antwoord van EQi

We appreciate your feedback and are glad we could resolve your child's CTF quickly. We understand waiting can be frustrating.

Beoordeeld met 5 van de 5 sterren

Kam from EQi was a great help and had…

Kam from EQi was a great help and had amazing support and experience to help me solve my issues. Highly recommended

10 april 2026
Logo EQi

Antwoord van EQi

We're happy to hear our team member provided amazing support and helped resolve your issues. Thank you for your recommendation!

Beoordeeld met 5 van de 5 sterren

The assistant stayed on on-line whilst…

The assistant stayed on on-line whilst i setup my ISA account so that i could sell some shares. Very patient and clear instructions

26 mei 2026
Logo EQi

Antwoord van EQi

We're happy to hear our assistant provided such patient and clear instructions while you set up your ISA account. Thank you for your positive feedback!

Beoordeeld met 5 van de 5 sterren

Accessing accounts.

I had an email re the latest Lloyds dividend in my EQUINITI account but not one from my EQI investment account for some reason. I then inadvertently used the wrong address to try to access my EQI account but subsequent conversation with RAMSIYA guided me to resolve my problem in a very patient manner.
I thank her very much.

22 mei 2026
Logo EQi

Antwoord van EQi

We're happy to hear our team provided patient and helpful assistance in resolving your account access issue. Thank you for sharing your positive experience with us.

Beoordeeld met 5 van de 5 sterren

Super helpful Manish…

I call to speak to one of your experts to undertake a trade between accounts
Manish was super friendly and helpful
Tool time to understand my needs, confirmed back and explained clearly what needed to happen together with fees etc
My husband also needed to undertake a similar transaction and I handed over the phone and following ID verification by Manish he helped my husband with his transaction and some additional questions he had
Thank you for making this so straightforward

21 mei 2026
Logo EQi

Antwoord van EQi

We are delighted to hear about your positive experience and appreciate you sharing it with us. It's wonderful to know our team provided such helpful and clear assistance for both you and your husband. We are committed to making these processes straightforward.

Beoordeeld met 5 van de 5 sterren

Nivedha

Nivedha
Was a joy to speak to she guided me through setting up a new pin number never lost her patience with Me whereas I was beginning to lose mine.
It’s not easy guiding somebody through this when she can’t see the screen that I am looking at
But in the end, we got there and we even had a laugh at the end of the conversation I wish her well in all that she does.x

20 mei 2026
Logo EQi

Antwoord van EQi

We're so happy to hear about your positive experience! It's wonderful that our team member could guide you effectively and make the process enjoyable. We appreciate you sharing your kind words.

Beoordeeld met 5 van de 5 sterren

I spoke with Ramsiya today and she was…

I spoke with Ramsiya today and she was so helpful with my questions and resolved my concerns, she also helped me to find the appropriate forms I needed online

Thanks again!

20 mei 2026
Logo EQi

Antwoord van EQi

We're happy to hear we could help with your questions and concerns, and assist in finding the forms you needed. Thank you for your feedback!

Beoordeeld met 5 van de 5 sterren

Very helpful advisor

Very helpful advisor who talked me through a problem I had viewing old contact notes

19 mei 2026
Logo EQi

Antwoord van EQi

We're happy to hear our advisor was very helpful. We appreciate your positive feedback!

Beoordeeld met 5 van de 5 sterren

Time and patience required when dealing with “slow”customers

RAMSIYA WAS EXTREMELY PATIENT AND HELPFUL IN. DEALING WITH MY LONG STANDING PROBLEM SHE WAS MOST UNDERSTANDING IN HANDLING MY QUERIES WHICH IN THE END TURNED OUT TO BE OF MY OWN MAKING. MANY LESSONS LEARNT.

19 mei 2026
Logo EQi

Antwoord van EQi

We're so glad to hear our team member was patient and helpful in resolving your issue. We appreciate you sharing your positive experience with us.

Beoordeeld met 5 van de 5 sterren

What an amazing company

What an amazing company , thank you Manish for being so quick to, polite and understanding

19 mei 2026
Review zonder uitnodiging
Logo EQi

Antwoord van EQi

We're happy to hear you had such a positive experience with our company. We appreciate your kind words!

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer