Customer service was great, delivery prompt and well communicated. I was really disappointed with the product which just never seems to get the required area cold even when instructions are followed a... Toon meer
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Lees wat reviewers zeggen
My pony Lily badly injured a tendon months ago and is still very much in the healing process. I decided to try the cooling bandages as an alternative to cold hosing and I am soooo happy with the resu... Toon meer
Upon ordering my wraps I had a few questions so popped Equi - N - icE a message on instagram, my questions were answered and some! I learnt that I can also use my bandages on my own ankle as and when... Toon meer
Very fast delivery to Virginia! I appreciate that my order was shipped so quickly. It’s the beginning of hot and humid weather. Every summer I have to cold hose my mare because she’s so uncomfortable... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Equi-N-icE provides pain management and cooling for horses and is a quick, easy and very effective way to deal with knocks, sprains, bruises and post work recovery. Suitable for use anytime, anywhere, including pre and post competition. Equi-N-icE products act fast, and are quick and easy to use straight from the pack. • Instant cold treatment • Quick and easy to apply even to awkward knees and hocks • Cools, compresses and supports the leg whilst drawing heat away • Reduces inflammation and bruising • Helps speed up healing • No refrigeration required
Contactgegevens
Yew Tree Stables, DT2 0NX, Corscombe, Verenigd Koninkrijk
- 07592888397
- info@equinice.co.uk
- equinice.co.uk
4,3
Uitstekend
72 reviews
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Upon ordering my wraps I had a few…
Upon ordering my wraps I had a few questions so popped Equi - N - icE a message on instagram, my questions were answered and some! I learnt that I can also use my bandages on my own ankle as and when it plays me up from a previous break!
I used my bandages for the first time last week and after a 45min travel home the bandages hadn’t dropped or moved on my horses legs and their legs were still nice and cold upon removal. (Not to mention how lovely they smell) I’m converted!!! 😃
10 juni 2024
Very fast delivery to Virginia!
Very fast delivery to Virginia!
I appreciate that my order was shipped so quickly. It’s the beginning of hot and humid weather. Every summer I have to cold hose my mare because she’s so uncomfortable in the heat. I’m looking forward to using the cold rug and socks. I think she’ll be deliriously happy!
5 juni 2024
Fast delivery
Fast delivery. Using the product to help get the heat out of my horses feet and legs due to laminitis and they have made a difference
4 juni 2024
Unfortunately have used the bandages…
Unfortunately have used the bandages twice now and both times legs were warm afterwards. No different to legs without bandages applied. Gutted as wanted something convenient to cool.
15 april 2024
Antwoord van Equinice
Hi Anya, I'm sorry to hear that you didn't get on with our bandages, we do advise that anyone who is unhappy with the product gets in touch with us directly so that we can give advice & resolve the situation & if necessary refund the cost of the order, we will always refund anyone who is not entirely happy with the product.
In response to your specific experience, the surface of the legs will sometimes feel warmer because the evaporative cooling process draws heat away from the deeper tissues to the surface, certainly the outside of the bandage will feel warmer during the cooling process for the same reason.
We usually ask people during demonstrations to feel with their other hand the heat being drawn away, by hovering over the bandaged arm.
It is really helpful to try the bandage on your own arm so that you understand how cold your arm gets as the coolant evaporates (takes about 10/15 minutes to get really cold) even though the surface of the arm might feel slightly warmer to the touch.
Kind Regards
Chris
Love these products
Love these products! I use my bandages for travelling, when my horse is stabled and always after any exercise. They massively helped my horse when she strained her tendon and I swear by them for speeding up the recovery ❤️🩹
18 maart 2024
Very effective alternative to cold hosing
Bought the bandages for a horse on box rest after damaging a check ligament. He wasn't allowed to walk to the hose and we have no way of keeping ice frozen at the yard. We used them twice a day and the swelling/heat reduced quickly. One advantage is that we can groom/exercise other horses while the bandage is on. Our vet saw him for a checkup and thought the bandages were an excellent alternative to cold hosing. The original product (and then the extra refill I ordered) were delivered very quickly. The pouches containing the bandages are surprisingly robust. They are good value for money to keep in a first aid kit or to deal with a box rest issue.
15 februari 2024
Unacceptable …
I ordered your coolant which you posted with no protection for the carton . It split in transit and I received a half empty carton which poured onto all other mail. Please respond . I can hardly blame the post office . There wasn’t even a box which would have protected the fragile carton .
6 februari 2024
Antwoord van Equinice
Hi Rachel, We did speak on the phone a few weeks ago so hopefully this is now resolved & you have received your replacement coolant. Apologies again for the damage to your order, the bottles are designed to be posted safely and we do seal them inside a plastic bag but we can never absolutely guarantee that damage won’t occur but we will always replace on the rare occasion that it does.
Kind Regards
Chris
Great product and speedy delivery
24 januari 2024
Super fast delivery just what I needed…
Super fast delivery just what I needed when my horse has an injury
29 september 2023
A real must-have essential
Really good! Reusable bandage with refresher to put in the sealing bag makes it a really useful 'must-have' and is ready when needed. No stable/horsebox should be without at least one.
13 september 2023
Great product and speedy service
15 augustus 2023
Very easy to use
Very easy to use and no freezing involved.
Like the fact you can leave it on for longer than standard ice packs.
24 juli 2023
Commande non reçue !!!
26 juni 2023
Antwoord van Equinice
Hi Marie-Luce, I’m sorry not to have responded to this review previously, I have only just seen it. So sorry that you have not had a good experience with us. Do get in touch if this was not delivered so that we can arrange a refund for you. I have sent you the dispatch details but I can’t see whether or not it was actually delivered to you.
Kind Regards
Sophie
Produits intéressants
Produits intéressants. J'aurais préféré une bande maintenant plus le membre. Intéressant de pouvoir réutiliser.
7 juni 2023
Fast delivery thank you.
30 mei 2023
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