E.R.E Property  Reviews 

To buy property from thousands miles away is not easy. But my experience with ERE property definitely changed my mind… it has been a very pleasant journey! Llewelyn James was a great help from the Hong Kong and Gabriella Mercer, after sale manager from the UK she has been wonderful to working with! From coordinating the closing with the solicitors to installing the windows treatments in order to get the property ready for rent! She has been very responsive and professional! I will definitely recommend ERE property and looking forward to working with them again soon!

I decided to purchase a grade 2 listed property in 2022 from ERE. The delay has been over one year and the service and follow up and response rate have been very unsatisfactory.

Eimeren and Arturs did not spare themselves in providing all assistance I had asked for and in answering all my questions with regard to my property purchase in Bradford . They truly managed to streamline what was supposed to be a long and complex purchase process. I look forward to dealing with them again and highly recommend them to future buyers.

During the whole process of purchasing my first property, Eimeren Dixon and Oscar Middleton have been great, providing a lot of support, insight, persistence and patience to help to get it done.
Thanks Eimeren and Oscar!

I made enquiry about assisted living opportunity and was approached my Joe Mercer. He explained everything very well step by step as it was my 1st time buying assisted living accommodation. From the time I first spoke to him there was warmth , kindness and professionalism. He explained everything in black and white which was very reassuring I felt was making the right decision. I appreciate his dedication.

I was then passed over to Gabriella, after sales manager who was equally good.
Buying property can be stressful but Gabriella made the whole process so smooth, she was always on board and kept me informed in every step and assured me in completing questionnaire from solicitors. We actually managed to exchanged and complete a month before agreed time and this was due to all hard work by Gabriella and Joe.
Thank you both so much.
I look forward to working with you in future.

Highly recommend to everyone.

Buying UK property without using HK local agency

Llewelyn has been a low key but very well organised, courteous and informed guide from the outset. Patient, responsive, and ready to “go the extra mile”. Allowing us time to understand the product in an unfamiliar market and providing us with support in accessing the information, including references, which we needed to come to our decisions. And to feel comfortable with the process.”

I’m on my 7th purchase with ERE property and can say the process has been very smooth and easy every step. The team have been on target and kept me updated throughout, I would recommend them to anyone.

Honest people with good credibility

Bought an investment property a few years ago and very happy with the service from ERE and promised yield has exceeded expectations. Would highly recommend.

Excellent and professional service from ERE in general and Robert Medd in particular.

I am at a loss how this company can have a rating of 4.5. I first met Robert Medd in Hong Kong and purchased a property at Silk Mill in Leeds. On paper it appeared to be a good investment opportunity with great returns. I was also part of a syndicate which bought properties in Law Russell House in Bradford. Again these appeared to be good investments with great returns and Robert sat with us and made us believe we had the best deal going. In both my cases what was offered that was far from what was to materialise. Management costs continued to increase along with all the other costs and the prices of the properties failed to see the increases forecast because when I decided to sell they were nowhere near what had been paid for them. Robert Medd was happy to sit and drink beer with us and have dinner with us until the deal was done. Once the issues started to arise and questions were asked he was no where to be found. He has refused to take my calls and emails go unanswered.

This is in reply to the below reply from the nameless ere employee. The first thing I want to mention is that ere have asked that I identify myself to Trustpilot in order that my review may be verified, otherwise it will be taken down. Obviously ere do not like seeing the truth appear here. My property in Silk Mill had leaks from the windows I have the invoices to prove that I had to have these leaks repaired. When I tried to claim of the building insurance there were so many forms to fill in that I gave up. At a later time I will add another review for the properties I am involved with at Law Russell House in Bradford. If Silk Mill was bad Law Russell House is worse. Ere say they cannot find me in their database, the emails I sent must have been deleted. There is interaction between myself and Helen Mercer-Jones who was obviously hired by Medd to do the job he could not do. You will also see interaction prior to Helen Mercer-Jones with myself and Medd. Maybe you can ask him why he refused my calls and my emails went unanswered.

ERE doesn't care about the customers, had pathetic experience with poor support post sales, no ownership. ERE never shared the true picture of the delays in construction which caused me losses for the mortgage approval 2 times. Once contract was rescend ERE didn't bother to get my deposit back.

Buying a property can be a stressful experience but Sophie and Eimeren made the whole process so smooth. Exchanged within a four week period which was in no small part due to their constant attention during the conveyancing process.

Will and Gabriella helped me with a purchase of an apartment and I can't say but Bravo. They were extremely patient with me during the process as I hit some bumps on my side and they helped guide and make the process as smooth as possible. Kudos to you both !

I recently had the pleasure of working with Adam while purchasing an off-plan property. His expertise and guidance were instrumental throughout the process. Adam's knowledge and friendly approach made the experience seamless, ensuring I felt confident in my decision. I appreciate his dedication and would highly recommend him to anyone considering a property purchase. Once Adam handed me over to the sales team Gabriella guided me through the sale process. Both have been excellent thus far. The property I have put down deposit for completes in 2025 - will update review once completed.

Will Kettle and Eimeren Dizon have given excellent service with the sale and follow up in helping us to purchase our second property through ERE.

Excellent advice and service from Kyle Bartley who helped us purchase our first assisted living property. He was helpful, patient and informative every step of the way. Gabriella then supported as our sales progressor, she was also very professional and helpful. Really impressed with this company.

Very helpful and attentive with friendly service.

Excellent customer care and support, special mention to Will and Eimeren… I am referring ERE Property to my friends for sure.