Ergodebooks Reviews 

Never send the book I ordered. When I asked about it they told me it got lost in the mail. I originally bought the book for €200, now it's up for €1400. Truly insane.

I placed an order with this seller on AbeBooks at the clearly stated price, only to have my order cancelled with the excuse that the item was "unavailable." Shockingly, the same item was then relisted at a significantly higher price. This dishonest practice of cancelling orders and then inflating prices is completely unacceptable. I am extremely disappointed and strongly discourage anyone from dealing with this seller.

I ordered a first edition book. They send me a rebound college library book. They denied my request for a refund/return. The book came from another company. Biblio, the online bookstore forced them to give me a refund. They wanted the book returned but would not send me a prepaid return label. Now, over a month later, they continue to send me harassing emails to return the book. Biblio told them to send me a label but they have not. I will never do business with Ergodebooks or Betterworld Books (their shadow company) again.

DO NOT USE THIS SELLER (thru AbeBooks). I ordered a book, pub date shown on AbeBooks to be recent. The book I actually from Ergodebooks received was 20 years old. I wrote to them twice, with photos, w/details of discrepancies in ISBN shown on AbeBooks vs ISBN of what I received, photos showing actual pub date. Ergodebooks claimed TWICE there was no problem. Avoid this seller.

Ordered a knife set from Walmart’s Marketplace, sold by Ergothebooks. Received a book instead of the knife set.

This company is a complete scam. The book I ordered never arrived, they just kept giving duff excuses saying that it was on its way but running late.
Eventually they said the package may be lost but they are impossible to get hold of to ask for refunds or compensation.
Avoid this company.

Damaged used book, not new.

Dishonest, deceitful, incredibly poor customer service aftersales.
Sent a damaged book described as fine then stalled the refund process as long as they could in the hope I would go away.
Once they had received the tracked return, continued to stall the refund process. Now 2 months later since the purchase and still no refund.
Untrustworthy and would avoid them totally. A real discredit to Texas and the American way.

Ordered from Ergodebooks via AbeBooks... HUGE mistake.

Ordered 2 books, receiving tracking information for one. Thinking they were both in the same shipment, I waited. One book arrived.

I emailed the seller Dec 12th via AbeBooks portal (the only way to contact them, apparently) & was not given tracking info. Emailed again Dec 17th to ask for tracking information on the 2nd book & the response was, "We would like to inform you that your items have been shipped separately. You may receive them in different packages and potentially on different days. Please rest assured that your items are on their way."

Requested tracking information again on Dec 19th. Nothing. Enlisted AbeBooks customer service on Dec 20th to assist with obtaining tracking information from Ergodebooks. Finally received tracking information on the 21st.

The first book received was ordered in error - my mistake. Hubby wanted books 4 & 5, but I mistakenly ordered books 1 & 4. I requested to return the unopened book 1 & was refused because, well, basically they didn't want to... Despite multiple requests to return the book, they refused because apparently the return policy via AbeBooks is very subjective - they can just say no & you have to eat the book.

I will not be using AbeBooks nor Erdogebooks again. I recommend your spend your money elsewhere & save the headache.

I ordered a book on 4/12 which finally turned up on 23/12. You would think that sending from US to UK something more protective than a plastic postal bag would be used. The book was delivered in a really bad state with badly damaged/ripped corners and spine (hardback). I can't say how much was done in transit but I don't think it was sent in the condition advertised either, (luckily I had paid by Paypal and raised a dispute). They sent me so many intimidating emails when I asked for a refund, even with my photo evidence where they would be able to make a claim against couriers. They promised a refund if I removed the dispute on Paypal first which when I researched others had been told not to do. Finally got my refund today and a huge lesson learned.

Ordered a time planner notebook, was shipped in a flexible packaging from US to UK so of course it arrived damaged and unusable - it had been bent in half. ((Notebook was over £20)
Said wouldn’t do replacement and would offer £4 off as “ gesture of good will that would come directly from our profits”

If I returned for a refund it would only be partial as they take 15% off as admin fee

What a joke

I ordered a book through Abebooks and the seller promptly shipped the book. It is exactly as described, and I am very happy with her customer service and her inventory.

I ordered a book through Amazon from this company about reflexology, they stated it was in good condition but when it arrived there were pages missing and the cover was dirty.
False advertising .
I requested to return for a full refund as the book was substandard and told to post at my cost. Still waiting for refund. AVOID this company.
I am constantly being bombarded with telephone calls and messages which are distressing me. Please stop this now and just refund my money

UNK uses them for textbooks through Marketplace. Purchased a "Used Like New" as there were no new Human Anatomy textbooks available for $292, only to find out that Amazon sells it new for $170.... way to rip off college students.

They claimed to have sent the $10 copy of a book I never received; claimed not to have another copy to replace it; claimed to have refunded the $10; and then I discovered that the book I ordered was now listed again by them on Abe at over $40.
Most booksellers are in the business for love of it, and not to make a fast buck. Ergodebooks, on the other hand...
Obviously, I will never buy from them again, and would not recommend them to anyone else.

The book I received was rated as being in FINE condition. Instead it was a heavily used former library book (not disclosed) with ripped dust cover and dirty edges. Due to the cost of shipping it back I am out the cost of the book. They can improve their service by providing an accurate description and rating.

My book was purchased as a used book in excellent condition. Once it arrived, it was in poor condition at best. There was writing throughout the book, the back section became unbound and chunks of pages falling out. It was worn and beyond well used. They tried to say all of this happened during shipping, ha! Do yourself a favor and look elsewhere to purchase. On the plus side, if you can call it that, I was refunded $3.

Purchased a book from them via AbeBooks. Their listing showed all the book descriptive information, but apparently with the wrong ISBN number. What they shipped was the book that matched the wrong ISBN number, and rather than refund and return, offered me 20% of the original purchase price...for a book I cannot use and which has no value to me. Scammers.

I received the wrong book. I sent the book back. They received the book on Sept 9th 2024. I requested a full refund of my original purchase. Today is Sept 24 2024. Still have not received my refund! I would highly recommend staying away from this seller. They are bad news!👎

Book ordered with 5 week delivery time, OK we are across the Atlantic, 6 weeks a notice ''it is delayed'', then ''it's lost'' message, claim a refund. As this was ordered through Amazon, the steps required took another few days then more for the refund. Once that arrived the harassment started!!
1st emails through Amazon to eradicate the 1 star review I'd left and leave a better review. Then the phone calls started every day, they asked for a new review and for my personal email which was denied. Then more requests through Amazon to cancel the original 1Star and give a better rating.
As an Amazon supplier they know a refund is required and why badger, pester, generally harass for a better rating, surly all that effort cost more then the book!
An international call to a cell phone where I am located the charge from the border to my phone is charged to ME, not a happy bunny and reported same to Amazon who I hope will cut this scamming lot off at the knees.