Ergodebooks Reviews 

Very sad and disappointed about my recent purchase of a book I had book looking for for some time, via Amazon Marketplace.

The content of the book is 5*, however it was mis-described as "Used - good", and supplied in a condition that was unusable to me (as I want to read it in its entirety - it may have been usable by someone who only wanted to read specific chapters which were undamaged).

The seller accepted the refund in principle, but required me to return the book at my own expense (over £20), which would have left me out of pocket. They eventually refunded 30% of the purchase price, but I have been left having spent money on a book I cannot use, and that I would not have bought if the condition had been described accurately and the defects had been noted as they should have been. Amazon were uninterested and directed me back to the seller.

I could have pursued my rights under UK consumer protection law, but this would have been stressful and time-consuming, and I should not have had to (Amazon should have dealt with it, since they had sold it in the UK).

If you are considering buying from this seller, I would recommend checking other reviews on the internet very carefully. This has also been a wake-up call to me over Amazon's own customer service policies, and I will consider buying from platforms which offer greater protection, in future.

if i could put this at 0 i would. ABSOLUTELY AWFUL DO NOT BUY FROM THIS BUYER!! i ordered a £45 book and in return not only did i get the wrong book but i got a £6 instead. do not EVER buy books that arent sold anymore from this website. I was already weary since i had seen all the bad reviews, do not buy from the company. They are a scam and refuse to give refunds.

Never received item, when I contacted them I was told address was incomplete (which is rubbish because it is address attached to PayPal and IS correct), and that I was responsible for not collecting after failed delivery (ummm, no I wasn't).
Refunded instantly without consultation, when I asked to have items resent they now state not in stock even though they previously stated 'returned to sender'.
DODGY DODGY!
STAY AWAY, BIG SCAM.

I purchased a $45 book and they sent a $2 book- a beat up paperback of A Tale of Two Cities, heavily underlied and highlighter. Can find this book at any church sale in North America for $2. Have not gotten a refund or heard back since they said to send the book back, which I paid to do. Total scam.

TERRIBLE! DO NOT BUY FROM THIS SELLER. GIVE FALSE TRACKING NUMBERS AND BOOKS DO NOT ARRIVE.

Have attempted to purchase from this vendor on two separate occasions. Both involved niche/hard to find editions which were priced exceptionally reasonable. On both occasions I had to reach out several weeks after the items "shipped" to inform them I never received them. Both times ergodebooks blamed the postal vendor for losing the items.

I was refunded, which makes this hurts less. BUT on both occasions I have found the particular books re-listed at triple the price I initially tried to purchase. Scum behavior.

I made a purchase from this site and more than a week later received notice I would receive a refund within 2-4 days. No explanation. No reason given. Nothing. I called and spoke to someone who could hardly understand and communicate. The line went silent with no warning. I waited a few minutes and was then told the book wasn't available. When I mentioned that it was STILL listed on their site, there was no reason given. I believe since this is a hard-to-find book, they were planning to increase the price. I don't know that, but just the way this all took place was very shady. Stay away from this site. And they are on Amazon as well.

Seems to be a theme. Shipped to wrong location and didn’t refund after they admitted their mistake. It’s a crap shoot with this group of scammers.

Order was sent to wrong location. They did not refund my money or try to respond back to me. Do not recommend to purchase from this store.

Fantastic service from an overseas store. The price of the book and postage was very competitive and I will be buying from Ergodebooks again.

Purchased an oop original softcover copy of Sarah J. Maas’s ACOWAR for the outrageous price those old copies are going for. They sent me a tracking that was no good and on the supposed arrival date (as detailed on their site and not USPS) when it didn’t show I contacted them. It seems they shipped it then. And when it arrived I got a hard cover with no dustjacket that was not worth the price those books are going for. No care whatsoever with customer service. They are offering a full refund but I’m a bit nervous about trusting them to actually refund me once I send it off.

I recently purchased a book from them that I was having trouble finding. Was nervous as I read the reviews after. I’m happy to say I didn’t share the same experience. Despite they are a U.S company the book was delivered in a timely manner to Australia. No damage to the package. Book arrived as advertised and no issues with the quality. The only downside is there doesn’t seem to be an automatic system to check or be emailed the status of the order. The only auto email I received was the purchase order. I had to email them for an update but they replied quickly and with details of tracking numbers and the courier details.
I would buy from them again.

This company doesn't actually have any books--they are "book jackers." What's a book jacker? They find reputable listings for books, relist with a marked up price, and if someone buys a book from them, they arrange for the other seller to send it, keeping the difference. While that may work most of the time, it means you pay more, often buy a book that isn't really available anymore, and, at best, wait a really long time to get your book. And, shame on biblio and other online book selling platforms for keeping them in business. If they kicked them out, that would be the end of them. Search a little more--Ergode doesn't have any books.

Worst company and only doing scam with the people never purchase anything where ever this company selling anything they only do scams

Order three books from them in 8 days. All three sent to different addresses in WV. Two of the books are very hard to find. They refunded one book without explanation. Then offered to replace the two hard to find books. It’s been over 40 days since the orders. 20 since they offered to replace. No follow up.

I was scammed by ergodebooks.com.
I tried purchasing Tom Clancy’s The Division NY Collapse as they appeared to have the only copy. After a week of no correspondence, I called and an Indian told my the book was lost/damaged/out of stock, and I would receive a refund. 2 hours later, I got a fraud notice from my bank that they tried to make several thousand dollars worth of watch purchases using my card. Do not under any circumstances purchase anything from them!!

After reading the reviews and my own experience I can only advise people to avoid this site. I placed an order for a book. After two weeks of the book not arriving I contacted them regarding the delivery. Long story short they say the book has likely been lost and because it was the only copy they had left they decided to refund me. I'm glad I got a refund but still had a rubbish experience and will have to buy the book somewhere else.

They claim to have a warehouse yet their emails came via Amazon simple email service. Whatever they are doing it isn't worth wasting your time with them.

Book delivered to an address in another state. Communication non-existent, never responded to my inquiries. Abe Book should ban this seller from their website. Waiting to hear back about my refund.

Do not buy from them. I just ordered an expensive book from them, and they sent me a cheap version of that book.

Update: Thr books arrived finally, but the tracking number provided was for someone else's package.
The phone number listed is disconnected. Was told books would arrive 4-14 days.So far 19 days and no delivery. Haven't received shipment. They have not returned emails and I have no tracking number. Avoid using this company.