Like so many others, I am totally annoyed and disappointed. I purchased a book for $179 and was emailed later that day saying the book was shipped. Then, 4 days later, the tracking info was gone, an... Toon meer
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They send false tracking numbers. Now I check all tracking numbers direct at supposed shipping company they give you. Comes back invalid. Fortunately Biblio refunded me. I wouldn't buy from Ergodebook... Toon meer
I ordered ‘the vampire chronicles’ in limited edition leather hardback. Price was good and my order arrived today and in perfect condition shrink wrapped and well packaged. I am based in the UK and... Toon meer
Offered a rare book for less than anywhere else, claimed it “shipped” a day later; no tracking info, no response to repeated inquiries. Obviously never had the book in the first place. At best a bookj... Toon meer
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Scam company. Avoid.
Abebooks has processed a refund. One-Star review for your company wherever I can place it. I live only 10 miles from your warehouse in Magnolia, how difficult is that? Instead you ship to Bum**** Egypt. Mentally challenged?
Amateurs. Apology is not accepted. 🙂
Sent to wrong address
Ordered a used, hard to find book. They sent it to the wrong address, to a parcel locker hundreds of miles away, so no way for me to even look into it.
Unbelievable fast
Unbelievable fast. As a lot reviewers are saying it’s a shady business/scam. I will say they operate differently but I got my order so quick it’s kinda unbelievable. It’s in great condition and the item was exactly how it was described. I would buy again from this store.
Responsive company
When I contacted the company to find out when my book would arrive, they were very responsive
I received my book in a timely manner…
I received my book in a timely manner and have been enjoying ever since. Thank you for your work. Tim
Sent damaged book, ignored voicemail msgs, hung up on me when I called
The book was completely detached from the cover. A receipt inside the book from the previous company Ergode bought the book from clearly stated this was an issue, but Ergode ignored this and sold the book without any mention of the issue with the cover.
Never ordering from them again
Never ordering from them again. Canceled order with no explanation. Emailed for an explanation and said book "was damaged while packing" and no replacement was available. It is a VERY common book that usually sells for a bit higher than their price. I think they figured that out and canceled the order. I didn't believe them. Now I see all of the bad reviews, I really don't believe them.
Terrible experience
Terrible experience. They sent the wrong book.
Book was advertised to come with CD or…
Book was advertised to come with CD or code to access music. Neither was with book.
Doubtful that I would buy from this company again
Much to my surprise after reading all the bad reviews the book I ordered arrived today in good condition and well packed. On the downside I did not receive a confirmation email but did take a screenshot of order in case of any problems.
Deceptive business practices
What ergodebooks really does is order books through Amazon, charge you a higher price and keep the difference for themselves without lifting a finger or keeping anything in stock. They are noting more than a pass-through to make money off of you by ordering things you could buy yourself on Amazon. Don't buy from them.
I ordered a book based on the content and got catfished instead
I ordered a book based on the description that said it was the 2nd printing of the book. What I received (very quickly, which is good) was a 4th printing of the book. The difference is that the ad description was talking about the 2nd printing because it had content that later prints did not have; 16 pages more. It was worth getting that for my collection. The book however was the 4th printing instead, and the packing list said "This is NOT the book with the extra 16 pages, most of these books do not have that added content." SO its not like they didn't know they were catfishing me.
The Prize in gard back
Ordered a book at the end of last year, not received an order confirmation nor the book, e mailed several times now but no response to date
steve, really annoyed
My order was refunded and re-listed at 10x the price
My order was refunded without cause, and when I emailed them requesting an explanation they claimed that the last copy was in too poor of a condition to send. When I looked on their website again the same copy of the book I ordered was listed at twice the amount. I responded to the original help ticket I placed and they claimed that it was a warehouse error and that they would reach out to their warehouse to change it. I have checked again out of curiosity and it is now listed at over $500 when I had originally purchased it at $30. I will never use their services again and I implore you not to either. It feels so scammy and they should do better.
Refund, an no explanation
I ordered a book. The purchase was refunded, but I did not request a return, or refund. I have not had any explanation as to why, and they are not responding to my contact.
no protective packaging at al
The order did arrive, but there was no protective packaging at all. Shipping was relatively slow.
Found the JBL History of Speakers for…
Found the JBL History of Speakers for 97.00, paid through Amazon. This morning received email saying book was damaged during shipping??? Same book is now onsale on their site for 197.00 dollars now. Filed complaint with Amazon and the Harris County AG. Slimey,slimey pathetic humans.
Much like what so many others have…
Much like what so many others have said.
I found a book at a very good price, ordered it, was notified within a day that it was shipped, and it never showed up. I called customer service to check, who put me on hold only a very short period of time... I would say 30 seconds to a minute... who told me that the carrier said the package was lost in transit (yeah, right). They offered to send me another book of equal value, or to reimburse me for the book, which I obviously chose to be reimbursed.
Reimbursement did not arrive within the given timeframe, therefore I logged a case with Paypal and with abebooks.com, through whom the order was made. Thankfully, Paypal was able to get the money reimbursed, fairly quickly. That said, I would never again order anything online without having done so through Paypal or something similar.
I wish I had read the reviews on this site before making an order. I also wish there was a way to direct other potential buyers to this site for the exact same reason.
Not a real store, a drop-shipping scam.
The person who sold me the book had no idea her book was drop-shipped from Amazon marketplace, sold to me on Biblio, by dropshipper Ergodebooks, who wiped the condition notes and pocketed the difference. I tried to return the book, and they pocketed that too (with my money), and scammed my refund out of the real seller, pocketing that too. That is a scam. Ergodebooks profits by relisting books listed by other sellers, and selling via dropshipping, but erasing or whitewashing information on books' condition, so they get the sale by fraudulently advertising. They give the original buyer a runaround when one tries to return for a refund, hoping buyers and sellers will get tired of fighting with them to get their book/money back. They have no inventory; their "official" address is an unrelated shipping store.
Wish I’d read reviews before buying
Wish I’d read reviews before buying. Bought a book mid September, arrived beginning of October, sat down to read it two weeks after it arrived and every second page is blank. Contacted the company who said it was “outside the return window” so they wouldn’t refund it. I tried to explain this was not honourable business behaviour given they’d sent me a faulty product only four weeks ago, but they stuck to their story. Really disappointing when businesses can’t honour their mistakes and make things right. Hiding behind “That’s our policy” to hang on to $20 they effectively stole from a customer just makes me sad.
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