We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Like so many others, I am totally annoyed and disappointed. I purchased a book for $179 and was emailed later that day saying the book was shipped. Then, 4 days later, the tracking info was gone, an... Toon meer

Beoordeeld met 1 van de 5 sterren

They send false tracking numbers. Now I check all tracking numbers direct at supposed shipping company they give you. Comes back invalid. Fortunately Biblio refunded me. I wouldn't buy from Ergodebook... Toon meer

Beoordeeld met 5 van de 5 sterren

I ordered ‘the vampire chronicles’ in limited edition leather hardback. Price was good and my order arrived today and in perfect condition shrink wrapped and well packaged. I am based in the UK and... Toon meer

Beoordeeld met 1 van de 5 sterren

Offered a rare book for less than anywhere else, claimed it “shipped” a day later; no tracking info, no response to repeated inquiries. Obviously never had the book in the first place. At best a bookj... Toon meer

Bedrijfsgegevens


Contactgegevens

1,9

Slecht

TrustScore 2 uit 5

323 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft nog niet op negatieve reviews gereageerd

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

1,9

Alle reviews

(323)

37 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

NOT WHAT I ORDERED

I waited weeks for my purchase, which eventually arrived to discover it was not what I had ordered.
I have sent an email to Ergode Books and will change my review to a more balanced one if the mistake is rectified.

12 september 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I received my book on time as promised.

I ordered a very old book. But I later read reviews and was worried. I wrote to the seller and they replied giving me the tracking number. The book arrived as promised without delay. Also my experience is 180 degrees different from the reviews I saw. I am really pleased with this purchase.

4 september 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This company is un-ethical

This company is un-ethical.
I ordered a book for $11 from this site, after almost a week, they sent me an email apologizing that their last unit of this book was too damaged to ship and issued a refund.
I immediately looked on their site and they had inventory of the same book for $60.
This site is crooked, and there a reason 3/4 of anyone whose done business with them (or tried to) has a bad experience.
I beleive the good reviews are likely fake

2 september 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

An excellent experience

An excellent experience. I ordered a book on the 1st August and it arrived on the 18th - very fast shipping from USA to country South Australia. The book was better than described and very securely packaged.

18 augustus 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I, too, was conned by Ergode

I ordered a rare and out-of-print book which I really wanted to read. Owing to the fact that it is a rare and out-of-print book, there weren't many copies online, and it was an expensive purchase.

That was quite a few weeks ago now.

I have just received a cock and bull story from Ergode claiming that an entire pallet of books was refused entry into the UK by UK customs officials, and even though the books have supposedly been returned to Ergode, they may not be able to locate another copy to send me.

Why would they need to locate another copy, if the original copy had been returned to them, quite apart from the unlikely nature of the story in the first place?

I suspect that I have quite simply wasted a lot of money on a rare book which Ergode simply never had to hand. Reading the reviews here makes me suspect this even more strongly.

To be honest, I had assumed that Amazon vetted its third-party sellers. Clearly, it does not.

18 juli 2023
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Item got delivered

I bought a very obscure CD off of them from Amazon, at around the same price of other listings. Similar to other reviews, the tracking number I got was invalid, status shown on Amazon page was entirely false. A few days after the estimated delivery date, I contacted them through Amazon. They told me the item had apparently been returned with a pallet of other items. After this not only did I end up getting a full refund, but they sent the item back to me anyway and it arrived today!

Take caution, of course, but at least in my case I did manage to get my item.

17 juli 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Please do not uses these monsters

Please do not uses these monsters. Honestly throwing your money down the toilet would be less painful. Paid for book. Book never arrived. Well over 100 emails sent back and forth, promises of a refund... Tbf it turned into a massive joke amongst my friends.

It's when they tell you the matter has been forwarded to their "concerned department" that you know your in for it.
Possibly the worst company on planet earth. Stay away.

9 juli 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Complete scam

Complete scam - ordered a book through Amazon UK and I was given a tracking number (on a Saturday) - which was untrackable - i checked with the courier - tracking number was false. I complained and was immediately refunded - but with the message that the item nmust be "lost in the post"! Avoid at all costs - look at the company history!
Addendum - I was contacted later by telephone (on my unlisted home phone!) and asked if I would be willing to change my review!

3 juli 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Total scam-fake tracking number for a very expensive book

Total scam, ordered a very expensive book from them. They provided fake tracking number that after weeks of waiting for the book was discovered. They never posted the book, yet claimed that the carrier Asendia was at fault. They didn't even send the item. Awaiting the refund from Amazon.

29 juni 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

AMAZING

I was really freaked out from reading these reviews after ordering a book. But the book came in fantastic condition, very quickly, and for an amazing price! Thank you so much Ergodebooks :))

15 juni 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing service

I'm very impressed with this company. I ordered a book to be sent from USA to the UK. It arrived very promptly, well- packaged and in good condition. It was really helpful to be emailed with progress updates and tracking numbers. Thank you and I would have no hesitation in ordering from you again.

12 april 2023
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

No jacket, useless satisfaction guarantee, misleading shipping

Bought a copy of Exiles from Earth, ex-library copy. There is no mention whatsoever of a dust jacket, but I've never actually received a book without one unless it specifies otherwise. At $11 for this non-rare hardcover I assumed it would have one. It didn't, and I'd normally have let it go but their email has a customer satisfaction guarantee, so I emailed them. That was useless, as they just pasted their blurb about book conditions and did nothing else. Between that and taking over a week to actually ship the book despite claiming it would be within 24 hours, can't say I'll be back again.

28 maart 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The book arrived promptly.

The book arrived, well packaged, in a very acceptable time considering it’s coming from the US. Did enquire how delivery was proceeding and Tom kept me well informed. Didn’t have a problem, good service.

28 maart 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good communication and prompt delivery - no complaints here!

I have been looking for an affordable copy of a particular book and spotted it listed by Ergodebooks at a significantly lower price than other sellers. I had never heard of them before but I placed the order, then checked Trustpilot only to see a series of very negative reviews. Accordingly I emailed Ergodebooks to raise my concerns. They confirmed my order and assured me I would receive the book I'd ordered in 2-5 weeks. It arrived safely this morning and in good condition. I am extremely satisfied.

21 maart 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I ordered via amazon Spain (not sure…

I ordered via amazon Spain (not sure how it came through this site) received one volume from two that I had ordered and returned the single volume. No response, no refund. Amazon spain is hopeless as is ergode books
don't go there

2 maart 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I ordered from them as they were the…

I ordered from them as they were the cheapest and then i read the reviews here and was really nervous, but I needn't have been as my order arrived a couple of weeks later, no problems at all.

16 februari 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Shady business

Complete scam, takes your money and ignores you. I would've lost my money if not for Amazon's help.
Further, I suspect this isn't even an actual US based company, just using voice over internet protocol to fake their phone numbers. To further my claim, they reached out to me asking me to remove my review on Amazon. Extremely shady.

25 november 2022
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer