Ergodebooks Reviews 

This company is a 100% scam run by a scummy couple from India (living in Houston). They have ZERO merchandize to sell....every order you place with them is drop-shipped from another seller off of Amazon. In other words, they will accept your order and THEN find a cheaper source to buy the product to have it sent to you. In my case, the "cheaper product" was actually a photocopied book that I paid more than $80 for. My complaints were simply ignored and I had to eventually dispute the payment with my credit card company.

Excellent experience and great value for money. Twice we have bought from Ergode Books from the UK and our books arrived less than two weeks later, exactly as described. The customer service is also very good. Highly recommended.

I have to admit that, having had no info on posting or tracking, I read many of the reviews here and contacted them, no response so contacted Paypal,. It was within two days of contacting Paypal that the Israel Bible I ordered, turned up, Brand New and package well. I have given them 4 stars the only negative (hence not 5 star) was the lack of contact, however I have my Israel bible and am a very happy Chappie In the UK

Avoid, avoid, avoid. I wish there were reviews with no stars. I clicked on the link to buy a book and was so grateful that my PCs security stopped a trojan, avoid, avoid, avoid

I ordered ‘the vampire chronicles’ in limited edition leather hardback. Price was good and my order arrived today and in perfect condition shrink wrapped and well packaged. I am based in the UK and the customer service team told me that my order would arrive in 2-5 weeks due to shipping via USA. It arrived sooner and then Royal Mail delivered in on 48 hour service.

Good job guys. 5 stars.

The website is the first clue .... it doesn't even work properly.

Then the book I wanted: "If the price seems too good to be true, then it probably is" AVOID

Not providing track & trace on international shipments of relatively expensive books ???
Wake up.
This ain't stone age.
Be warned.
Don't buy here.

Great experience. Book arrived safely and was in excellent condition. Adding to the positive experience was the speed in which the seller responded to a question. Could not be happier and would definitely recommend them.

I received half of my order, lost time and money with them. I ordered two books using Biblio. One of the books arrived on time and in good condition but the second never did. Support said that they sent it a day after my order and promised a tracking number but they never sent it. After going through Biblio support I did get a refund but not for the full amount since they refunded the other item that was priced lower, making it less than the correct amount. I did let them know this but they just simply didn't care. If you can use another vendor it will be the smartest thing to do.

Complete SCAM and FRAUD. They're unfortunately using Abebooks as an unwitting accomplice in their criminal activity. I ordered a book from them which they advertised as "new". After the order was placed (and they had stolen my money) they emailed me that the book was in fact "used". Offered me a choice of accepting the book at a reduced price, or cancelling the order for a full refund. I IMMEDIATELY responded with the order to CANCEL. They responded that they would do so, and to allow 24-48 hours for the refund to be processed. It has now been 120 hours (five days) and their only action has been to evade the refund by sending multiple emails that they cannot cancel the order until they've been notified that cancellation is indeed my wish. I have responded to EACH one of their emails with a repeated mandate that the order is to be cancelled and a full refund issued. They continue to evade. And by the way, don't waste your time trying to call the phone number they provide. Scammers never answer the phone.

I have to admit after reading the reviews on here I was worried. However, I received fantastic service. Firstly I ordered through Ebay so if anything went wrong, I would be covered. The book was quite rare, expensive and only available in the US. The book was scheduled to take two months to deliver but was received within three weeks, much to my surprise. It was well packaged. The book was listed as “good” condition but actually seemed almost “new” upon opening; and in excellent condition. Just a note, the Ebay tracking service never updated but I was able to track through the shipping company. Based on this experience, I would definitely buy again and trust the company!

I must have been lucky as I had an excellent experience with this company.
First class product
Quick delivery
And great communication
Can not fault the service I received

Horrible experience with this fraudulent company! Never received my book. Told me they didn't have a tracking number, then told me the book was lost in the mail. They couldn't process my refund due to "technical difficulties." Then I never heard from them again despite continued emails and calls (no one ever answers their phone). Unbelievable!

We are another victim after ordering a book set in November 2021 for granddaughters Christmas gift of almost £70 value. Numerous emails in December and January blaming US customs / postal services for any delay, and replies that keep you hanging on in the hope the item will arrive.

GENUINE companies provide tracking numbers from dispatch, collection, courier details, custom check, transportation distribution hub, ect.

Registered complaint via PayPal who we used to make payment who state the complaint must be escalated within 22 days if not resolved when the case will be permanently closed.

Update:-
Been informed a full refund will be in our PayPal account within a few days, I won't hold my breath this will happen.

Do NOT purchase items/books from this company.

Positive news: We have finally and very luckily purchased the extremley rare & unavailable Box Set from UK Waterstones.

Ordered a book for my daughter for $60 + postage to Australia. ETA was 4 weeks. Didn’t receive anything but then got an email that I “should have received my order by now, but if not I should have it soon”. No such luck. When I contacted them for an update, I was questioned if maybe my neighbours “took” the delivery without telling me or if the local post office held it. Uhmmm, no?
Not sure how a business can have this amount of bad reviews and still operate and sell via reputable sellers such as Amazon?

Excellent service. Couldn’t get hold of this book in the uk. Arrived in good time and well packaged. Will use company again.

Impressive bookseller offering hard to find titles at very competitive prices. Great.

My experience is similar to others on this website. I bought a book by Ergodebooks via Ebay. The book did newer arrive...by the way, till now I ordered already a lot of books online and all (!) the books arrived except for this. I wrote a email and received an answer that they need some time to make a research...after 90 days I wrote them, that I'm still waiting for the feedback. Then I get the answer: They can not help me anymore, I should contact Ebay (after 90 days, you can not get in touch with PayPal and Ebay, I can't even write a bad review..)...so and when I read all the reviews here, I think, there seems to be a system behind it....

I WOULD GIVE 0!! AFTER PLACING MY ORDER, THEY CANCELLED IT AND REFUNDED. I SEE THE BOOK IS STILL ON THEIR SITE NOW FOR DOUBLE THE PRICE!! CHEATS!! UNREAL!

I would never purchase this if i read the comment here. Simple packaging without any protective measures.They don't have their own inventory, and they order from other websites after I place the order.
And the books are in worse condition. I bought books in a "good" condition, but they ordered books in "acceptable".
Complaints are useless, their response is just shifting the responsibility.