Eric Robinson Solicitors Reviews 

622
•
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

Chantelle dealt with the sale of my late Mothers property. I cannot thank her enough, she was very professional and excellent in her role. I would have no hesitation in recommending her, and Eric Rob... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Miya (Smith) was efficient, easy to deal with and communicated well throughout our house sale and purchase process. Back up in the office, when Miya was not available, would add another Star!

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I would like to sincerely thank Miya Smith for all her help and support throughout the purchase of our property. From the beginning to completion, Miya was always professional, patient and ex... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Chantelle & the rest of the Eric Robinson Solicitors team have been absolutely sublime. everything was so smooth and simple, nothing was ever too much trouble. I would highly recommend to anyone seeki... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Juridische dienstverlening
  2. ook in
  3. Advocaat vastgoedrecht
  4. Advocatenkantoor
  5. Erfrechtadvocaat
  6. Familierechtadvocaat
  7. Notaris

Geschreven door het bedrijf

At Eric Robinson Solicitors it is our job to make the law work for you. That means being easy to talk to. It means using real language rather than legal jargon. And it means doing everything we can to help you, or your business, get what you need. Our mission is making law, make sense.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

622 reviews

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Heeft 75% van zijn negatieve reviews beantwoord

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4,7

Alle reviews

(622)

82 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Leigh Burwood was very knowledgeable

Leigh Burwood was very knowledgeable, very very patient explaining everything to me carefully So I could understand and gave great knowledge advice

5 november 2025
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Antwoord van Eric Robinson Solicitors

Thank you for your review. We appreciate the positive feedback which we have passed on to Leigh. We look forward to working with you again in the future.

Beoordeeld met 5 van de 5 sterren

Emma has been absolutely fantastic

Emma has been absolutely fantastic through the entire process, keeping us up to date and going above and beyond! Could not recommend her and Megan enough.

31 oktober 2025
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Antwoord van Eric Robinson Solicitors

Thank you for your review. We appreciate the positive feedback which we have passed on to Emma and Megan. We look forward to working with you again in the future.

Beoordeeld met 5 van de 5 sterren

Chelsea Marsh was my solicitor

Chelsea Marsh was my solicitor. She was very nice, helpful, explained things clearly and patient with me through a very worrying time. I had a very good experience thank you so much.

30 oktober 2025
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Antwoord van Eric Robinson Solicitors

Thank you for your review. We appreciate the positive feedback which we have passed on to Chelsea. We look forward to working with you again in the future.

Beoordeeld met 5 van de 5 sterren

Ive recently used Chantelle Bennett…

Ive recently used Chantelle Bennett from Eric Robinson Hedge End to sale & purchase a property. Chantelle & her assistant Megan did a brilliant job.
Communication was excellent were always on hand to answer and explain anything all the way through and the work carried out was excellent. 10/10 for service. Thanks Chantelle & Megan

16 oktober 2025
Review zonder uitnodiging
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Antwoord van Eric Robinson Solicitors

Thank you for your review. We appreciate the positive feedback which we have passed on to Chantelle and Megan. We look forward to working with you again in the future.

Beoordeeld met 5 van de 5 sterren

A very inclusive service

I had had a bad experience with conveyances and decided to switch to Eric Robinson on local recommendation for a sale and purchase. I am registered severely site impaired and spoke to Megan about this and I have been very impressed with how both Emma and Megan have worked with me to accommodate this and ensure I fully understood all the written information I needed to. They have both been extremely responsive to emails and phone calls and it has helped to reduce stress associated with moving. Thank you, EMMA and Megan.

16 oktober 2025
Review zonder uitnodiging
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Antwoord van Eric Robinson Solicitors

Thank you for your review. We appreciate the positive feedback which we have passed on to Emma and Megan and are very pleased that you feel well looked after. We look forward to working with you again in the future

Beoordeeld met 5 van de 5 sterren

We have been guided and helped by…

We have been guided and helped by Hazzra Huxford with our house move. She has exceeded all expectations and has been so brilliant. We have felt fully supported throughout. She is efficient, professional, and so helpful. It has made the whole complicated process, easy. Answering all of our questions, which there have been a lot! Plus notifying us of things that we otherwise would have missed. She has fought for us, when we didn’t expect it. I can’t even put in to words how grateful we are to have had your help Hazzra. Thank you so much!

14 oktober 2025
Review zonder uitnodiging
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Antwoord van Eric Robinson Solicitors

Thank you for your review. We appreciate the positive feedback which we have passed on to Hazzra. We look forward to working with you again in the future

Beoordeeld met 5 van de 5 sterren

Excellent friendly service

Eric Robinson solicitors provided excellent service when I updated my will. Kelly Smith was professional and knowledgeable whilst remaining friendly and approachable. I was kept fully informed of progress and the process was completed swiftly and efficiently.
I highly recommend Kelly Smith and Eric Robinson solicitors
Francis Sanders

12 september 2025
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Antwoord van Eric Robinson Solicitors

Thank you for your review. We appreciate the positive feedback which we have passed on to Kelly. We look forward to working with you again in the future

Beoordeeld met 5 van de 5 sterren

Hazzra recently helped me with the sale…

Hazzra recently helped me with the sale of my property, and I could not recommend instructing Hazzra enough!
Hazzra was professional, thorough and extremely organised from the very beginning. I did not have to chase Hazzra once throughout the entire process, her communication was excellent and she explained every step and in a really clear and concise way. Any questions I had were answered promptly and efficiently. Hazzra was kind, considerate and patient throughout the process. A big thank you to Hazzra for making this sale seem so much more stress-free than first anticipated!

8 oktober 2025
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Antwoord van Eric Robinson Solicitors

Thank you for your review. We appreciate the positive feedback which we have passed on to Hazzra. We look forward to working with you again in the future.

Beoordeeld met 5 van de 5 sterren

Excellent service…

Chantelle got the job done as professionally and quickly as possible despite other parties dragging their heels.

12 september 2025
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Antwoord van Eric Robinson Solicitors

Thank you for your review. We appreciate the positive feedback which we have passed on to Chantelle. We look forward to working with you again in the future.

Beoordeeld met 5 van de 5 sterren

Really pleased with the way that Hazzra…

Really pleased with the way that Hazzra Huxford dealt with the sale of my deceased mum's house.
Professional, responsive and generally top-draw.
The responsiveness couldn't have been better (and this is crucial in dealing with such matters), she was on it from the word go. Couldn't have asked for more, and feel I lucked out having her do my convenancing.

3 oktober 2025
Review zonder uitnodiging
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Antwoord van Eric Robinson Solicitors

Thank you for your review. We appreciate the positive feedback which we have passed on to Hazzra. We look forward to working with you again in the future.

Beoordeeld met 5 van de 5 sterren

An excellent service.

My brother and me instructed Chantelle for the conveyancing of the property that had been the family home for 59 years. It was not a good time for us following the death of our father and our mother being moved to a nursing home. We chose Eric Robinson because we were very content with they way they were handling the probate for our father's will.
Throughout the process, Chantelle has been very courteous and helpful. She has helped to move things along nice and quickly despite what appeared to be the best efforts of the estate agent and buyers' solicitor to hold things up.
I cannot think of any negative points at all and woul highly recommend Chantelle to anyone looking for a conveyancing solicitor.

24 september 2025
Review zonder uitnodiging
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Antwoord van Eric Robinson Solicitors

Thank you for your review. We appreciate the positive feedback which we have passed on to Chantelle. We look forward to working with you again in the future.

Beoordeeld met 1 van de 5 sterren

Despite concerns regarding their…

Despite concerns regarding their clients unusual decision, they continued to issue a new will. I strongly believe they did not apply the mental capacity test to determine their clients reasoning despite giving him some time to reconsider his unusual request. If they had they would have discovered his recent Alzeihmers diagnosis that would have had a impact on his decision making. I have sought legal advice elsewhere and have grounds to contest but unfortunately I do not have the financial or emotional means to fight this. Well done Eric Robinson Solicitors....you got the business from him ! Just another profitable transaction that has left a family with additional grief! Oh and when I emailed my concerns, they did not even have the decency to reply or acknowledge.

24 september 2025
Review zonder uitnodiging
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Antwoord van Eric Robinson Solicitors

Thank you for your review.

We are extremely disappointed to receive your feedback as we strive to obtain consistently high levels of client satisfaction as demonstrated by our review scores and the positive feedback left by our clients.

Feedback is important to us as it provides opportunity to ascertain what we can do to maintain high levels of service and client satisfaction.

However, in this case, I note that you are not a client of the firm, and your review is not made in reference to any service this firm has provided you.

As you are not a client connected to this matter, we are unable to make specific comment. Further, on the basis that you are not our client in respect of this matter, pursuant to GDPR and Data Protection, we would be unable to disclose information relating to our client’s matter and possibly this is why you did not receive a reply.

Further your review is not a question of quality of service but a question of the application of legal principles and law. In such a situation, we would advise seeking independent legal advice which we note you have done so. We cannot comment on the validity or accuracy of legal advice of which we have no knowledge, and in any case, this is not the forum on which to engage in such matters.

Beoordeeld met 5 van de 5 sterren

Employment Issue

I had a small contractual issue to settle with my ex-employer, which Chelsea Marsh assisted me with. She was absolutely excellent; communication was flawless and she helped me to achieve my objectives. Would highly recommend.

22 september 2025
Review zonder uitnodiging
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Antwoord van Eric Robinson Solicitors

Thank you for your review. We appreciate the positive feedback which we have passed on to Chelsea. We look forward to working with you again in the future.

Beoordeeld met 5 van de 5 sterren

Miya was always calm

Miya was always calm, efficient and a good listener during a surprisingly difficult and protracted conveyancing process.

17 september 2025
Review zonder uitnodiging
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Antwoord van Eric Robinson Solicitors

Thank you for your review. We appreciate the positive feedback which we have passed on to Miya. We look forward to working with you again in the future.

Beoordeeld met 1 van de 5 sterren

Terrible solicitors- do not recommend

Myself and my ex partner had read so many great reviews about Eric Robinson solicitors so hired them to aid us with the transfer of our house into his name. We were unfortunate enough to get Chantelle Bennett as our solicitor. She has been nothing but unhelpful during this process and has caused numerous delays. On multiple occasions she has not told us what needs doing in order for the transfer to move forward and has not responded to many emails asking her for an update or if we need to do anything else to get things moving quicker. She gave us a date of when the transfer would be done, that was now a couple of months ago and we are still not much further ahead than we were then. It has honestly been one of the worst experiences with a solicitor that either of us have dealt with and we are extremely disappointed and regretful that we chose Eric Robinson Solicitors, I do not recommend them to anyone. They do not even deserve 1 star.

18 september 2025
Review zonder uitnodiging
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Antwoord van Eric Robinson Solicitors

Dear Emily

We are extremely disappointed to receive your feedback as we strive to obtain consistently high levels of client satisfaction as demonstrated by our review scores.

Feedback is important to us as it provides opportunity to ascertain what we can do to maintain high levels of service and client satisfaction.

In this case, I note that you are not a client of the firm in respect of this transaction which means we must take care not to disclose information relating to our client’s matter owing to our duty of confidentiality. Our response is therefore general in nature.

We have however discussed the matter with the solicitor acting and we conclude that your feedback does not accurately represent the facts, and we can only assume that you are not fully aware of the details of the transaction.

As you are not our client, we would not, without express authority, engage with a third party (you) and perhaps this is why you have not been responded to.

We note also that our client has not indicated dissatisfaction with the service this firm and the solicitor in question has provided.

We are sorry that on this occasion Eric Robinson Solicitors hasn’t met your level of expectation based on the positive reviews you reference in your review.

Beoordeeld met 5 van de 5 sterren

Hazzra Huxford is exceptional!

Hazzra Huxford at Eric Robinson is truly exceptional at her job, and I’d recommend dealing with her to anyone. She recently dealt with a property purchase for me.

Hazzra was extremely professional and efficient throughout the whole process. All of the information she provided me with was very well communicated and she carried out all of the necessary research and enquiries in great detail and depth. I was absolutely confident nothing at all would be missed or quickly skimmed through! I felt no need to chase Hazzra up on anything at any point, as it became clear to me (very early on!) that she would reach out to let me know as soon as there were updates on/or I needed to action anything.

I’m a first time buyer but Hazzra made the solicitor side of things a breeze and pretty much stress free on my side. I’m very grateful. Thank you so much, Hazzra!

29 augustus 2025
Review zonder uitnodiging
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Antwoord van Eric Robinson Solicitors

Thank you for your review. We appreciate the positive feedback which we have passed on to Hazzra. We look forward to working with you again in the future.

Beoordeeld met 5 van de 5 sterren

Miya Smith did an excellent job on the…

Miya Smith did an excellent job on the conveyancing for the sale of our farm. She was great at communicating and prompt at replying to our queries, speaking on the phone whenever that made the process simpler or faster. I would have no hesitation in recommending her to anyone looking for a professional and approachable solicitor.

15 augustus 2025
Review zonder uitnodiging
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Antwoord van Eric Robinson Solicitors

Thank you for your review. We appreciate the positive feedback which we have passed on to Miya. We look forward to working with you again in the future.

Beoordeeld met 5 van de 5 sterren

Conveyancing (Sale and Purchase)

We instructed Eric Robinson (Sarah Hogarty) for the sale of our house and purchase of a new property. Sarah and the legal team were fantastic throughout the whole process. Professional conveyancing with clear communication.

18 augustus 2025
Review zonder uitnodiging
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Antwoord van Eric Robinson Solicitors

Thank you for your review. We appreciate the positive feedback which we have passed on to Sarah. We look forward to working with you again in the future.

Beoordeeld met 5 van de 5 sterren

An exceptional experience

Emma Gillespie was brilliant when dealing with both the sale of my property and the purchase of our new house. She was meticulous, efficient and kept me informed of new developments every step of the way. I would not hesitate to recommend her and Eric Robinson Solicitors to anyone.

8 augustus 2025
Review zonder uitnodiging
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Antwoord van Eric Robinson Solicitors

Thank you for your review. We appreciate the positive feedback which we have passed on to Emma. We look forward to working with you again in the future.

Beoordeeld met 5 van de 5 sterren

Bitterne Branch

I dealt with Michelle in the Conveyancing Dept. To say she is she is fantastic would be
a vast understatement!
I have worked with numerous solicitors over the years and never with one who was so proactive as opposed to being reactive.
It was quite a lengthy chain but we were kept updated throughout and nothing seemed too much trouble.
Could not recommend her services enough!

22 augustus 2025
Review zonder uitnodiging
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Antwoord van Eric Robinson Solicitors

Thank you for your review. We appreciate the positive feedback which we have passed on to Michelle. We look forward to working with you again in the future.

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