Espresso International US Reviews 

257
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Coffee is fantastic, we have a specialty coffee we drink from San Francisco, Graffeo Coffee. The Plus Pro from Dersut is also delicious, thank you!

Beoordeeld met 5 van de 5 sterren

I’m very pleased with my order. It was fulfilled very promptly and with care. Their selection of coffee is amazing; I like a particular Neapolitan brand, and it was thoughtfully boxed in that brand’... Toon meer

Beoordeeld met 4 van de 5 sterren

The espresso cups shipped quickly, but when they arrived they looked different from the pictures. I expected the Sant Eustachio cups to feature the stag that the product image showed, but when they ar... Toon meer

Beoordeeld met 5 van de 5 sterren

My order was really simple. They were really huge selection of different coffees which was really great considering. I live in the United States and I made the order and they're in Europe and it got h... Toon meer

Bedrijfsgegevens

  1. Online voedselbezorgdienst
  2. ook in
  3. Koffiebar
  4. Koffiegroothandel
  5. Koffiewinkel

Geschreven door het bedrijf

Welcome to our Espresso Coffee Shop, your haven for authentic coffee indulgence. With over 17 years specializing in Italian coffee, our collection now encompasses more than 2,000 items from the coffee realm. We import nearly all varieties directly from the roasters, ensuring the freshness of the beans. For beginners or the curious, we offer tasting sets and coffee sampler packages across all coffee segments. Every two weeks, our customers can look forward to special coffee offers with exciting discounts announced in our coffee newsletter. Our assortment ranges from gourmet espresso to coffees with exceptional value for money. Depend on our swift coffee delivery and outstanding customer service. Experience premium Italian Coffee & Espresso, top brands, a great selection, invoiced orders, beans & barista accessories + automatic machines + portafilters. Orders placed on working days from Mon.-Fri. by 1:00 p.m. will be shipped the same day. Worldwide Delivery: • We partner with DHL Express for worldwide shipping, ensuring fast delivery within 2-3 days. • We accept PayPal, credit cards (VISA, Mastercard, and American Express), ApplePay, and AmazonPay. • The minimum order value is $50.00. • Depending on the country of delivery and items selected, the corresponding shipping costs will be displayed directly in your shopping cart."


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

257 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 66% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,7

Alle reviews

(257)

79 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 4 van de 5 sterren

Very quick delivery

Very quick delivery. Quality products. The only downside is that one plate arrived broken. I’m not sure how because they were packed very carefully.

24 juli 2024
Logo Espresso International US

Antwoord van Espresso International US

Kimberly F.,

Thank you for your review and for acknowledging the quick delivery and quality of our products. We're sorry to hear about the broken plate despite our careful packaging. Our customer service team has been in touch to ensure that the matter has been resolved to your satisfaction. We appreciate your understanding and look forward to serving you again.

Best,
The Espresso International US Team

Beoordeeld met 5 van de 5 sterren

Fast order fill. Fast ship.

Fast order fill. Quick shipping to US with DHL. USPS took way too long for cost of shipping.

16 juli 2024
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Antwoord van Espresso International US

Joyce A Rizzi,

Thank you for your feedback! We're pleased to hear that you found the DHL shipping quick and efficient. We strive to provide the best possible service and are glad that DHL met your expectations for speed. We look forward to your next order.

Best,
The Espresso International US Team

Beoordeeld met 5 van de 5 sterren

The prices were exceptional

The prices were exceptional. The service was great.
Time line between ordering and delivery was fantastic. This is a very good company.

18 juli 2024
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Antwoord van Espresso International US

Thank you for your review! We're delighted to hear you found our prices exceptional and our service great. We're also pleased that the timeline between ordering and delivery exceeded your expectations. We appreciate your kind words and look forward to continuing to serve you.

Best,
The Espresso International US Team

Beoordeeld met 5 van de 5 sterren

Excellent coffee

I received my order very quickly. The coffee beans and the ground espresso is perfect! Delicious! I will be ordering again.

1 juli 2024
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Antwoord van Espresso International US

Barbara,

Thank you for your wonderful review! We're thrilled to hear that the coffee beans and ground espresso met your expectations and that you found them delicious. We're also glad the delivery was quick. We look forward to your next order!

Best,
The Espresso International US Team

Beoordeeld met 5 van de 5 sterren

Excellent Service

Fast delivery, great service! Thank you very much for your job!

1 juli 2024
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Antwoord van Espresso International US

Linda Nikolova,

Thank you for your excellent review! We're thrilled to hear you were pleased with the fast delivery and great service. We appreciate your kind words and look forward to serving you again.

Best,
The Espresso International US Team

Beoordeeld met 5 van de 5 sterren
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Antwoord van Espresso International US

Michael Dellaira,

Thank you for your review! We're glad you appreciated our fast and reliable service. Looking forward to serving you again.

Best,
The Espresso International US Team

Beoordeeld met 5 van de 5 sterren

Cappuccino cups

Espresso International reached out and quickly resolved the minor issue. I would recommend that they institute an automatic email that is sent to buyers upon delivery of an order, asking if everything was satisfactory with the process. Since Trustpilot sent the email, I simply responded to that one.

11 juni 2024
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Antwoord van Espresso International US

Dear customer,
thank you for your order on D&S Espresso International and for your review.
We are sorry that one of the saucers you ordered arrived broken and that a cup arrived defective. If you had contacted our customer service when you received the parcel, we would have immediately taken care of offering you a solution. In any case, it is never too late :)
We have already contacted you privately and resolved the issue.
Best regards,
Your espresso-international.com team

Beoordeeld met 5 van de 5 sterren

Shipped the same day

Shipped the same day. Excellent coffee!

11 juni 2024
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Antwoord van Espresso International US

Robert,

Thank you for your review! We strive to provide fast service without compromising quality. Looking forward to your next order!

Best,
The Espresso International US Team

Beoordeeld met 5 van de 5 sterren

Excellent coffee beans from Europe

Espresso International allowed me to buy the exact product that I enjoyed on my trips to Italy. It can be difficult to find excellent quality, and especially "fresh" roasted coffee beans in the US. I received the correct product, and it was delivered on time.
Thank you

10 juni 2024
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Antwoord van Espresso International US

Richard,

Thank you for your wonderful review! We're so pleased to hear that we could provide you with the coffee beans that bring back memories of your trips to Italy. Ensuring access to high-quality, freshly roasted coffee beans in the US is important to us, and we're glad that your order arrived on time and met your expectations. We look forward to serving you again soon.

Best, Alex
Espresso International US Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service, the package came within several days of order. Very impressed, will definitely use this service again to order my favorite coffee which is not available in the US.

3 juni 2024
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Antwoord van Espresso International US

Marina,

Thank you for your wonderful review! We're thrilled that you're impressed with our quick service and that the package arrived within days of your order. It's great to know you'll continue using our service to get your favorite coffee that isn't available in the US. We look forward to your next order!

Best,
The Espresso International US Team

Beoordeeld met 5 van de 5 sterren
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Antwoord van Espresso International US

Thank you for the great review! We're pleased to hear that you enjoyed the beans and appreciated the quick service. We look forward to continuing to provide you with high-quality products and efficient delivery.

Best,
The Espresso International US Team

Beoordeeld met 5 van de 5 sterren

Great service and the packing from…

Great service and the packing from Germany was great everything arrived safely

16 mei 2024
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Antwoord van Espresso International US

Patrick M.,

Thank you for your positive feedback! We're thrilled to hear that our service met your expectations and that everything arrived safely from Germany, thanks to our careful packing. We appreciate your review and look forward to serving you again.

Best,
The Espresso International US Team

Beoordeeld met 5 van de 5 sterren

Finally found a place that has my…

Finally found a place that has my favorite coffee from Italy.

13 mei 2024
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Antwoord van Espresso International US

Thank you for your review! We're so glad you found your favorite Italian coffee with us. We look forward to continuing to provide you with great selections.

Best,
The Espresso International US Team

Beoordeeld met 5 van de 5 sterren

Highly recommend!

Great experience working with Espresso international. Fast shipping and everything was packed perfectly

16 mei 2024
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Antwoord van Espresso International US

Andrea,

Thank you for your glowing recommendation! We're delighted to hear about your great experience with Espresso International. It's fantastic to know that the shipping was fast and everything arrived in perfect condition. We appreciate your feedback and look forward to serving you again.

Best, Alex
Espresso International US Team

Beoordeeld met 5 van de 5 sterren

The beans are fresh and taste great.

I ordered one of my favourite coffee brands. I hold deep memories with it. I'm glad I found you. The beans are fresh and taste great. Delivery was super fast. It's not easy to find Italian coffee in the US or someone that ships here. Thanks!

2 mei 2024
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Antwoord van Espresso International US

Susanne S.,

Thank you for your wonderful review! We're so glad to hear that you found your favorite coffee brand with us and that the beans were fresh and delicious. It's great to know the delivery was super fast too. We understand the challenge of finding authentic Italian coffee in the US, and we're happy to provide that for you. Thanks for choosing us!

Best, Alex
Espresso International US

Beoordeeld met 5 van de 5 sterren
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Antwoord van Espresso International US

Thank you for your review! We're thrilled to hear you experienced great and quick service. We aim to maintain this standard and look forward to serving you again soon.

Best,
The Espresso International US Team

Beoordeeld met 5 van de 5 sterren

I ordered 6 bags of Nannini espresso…

I ordered 6 bags of Nannini espresso beans. The order was shipped from Germany to Oklahoma within 1 week. Great service. Fast shipping.

6 mei 2024
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Antwoord van Espresso International US

Thank you for sharing your positive experience! We're delighted to hear that your order of Nannini espresso beans was shipped from Germany to Oklahoma in just one week. We appreciate your recognition of our service and fast shipping. Looking forward to serving you again soon!

Best,
The Espresso International US Team

Beoordeeld met 4 van de 5 sterren

Second time ordering

Second time ordering. Delivery was speedy but what I didn’t love is that this time the company limited the number of units I could order of a particular coffee brand which then meant I didn’t meet the spend required to allow for shipping. So I had to order something else (that I hadn’t wanted) in order to increase my order total to meet the shipping requirements.

22 april 2024
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Antwoord van Espresso International US

JJ,

Thank you for your feedback and for choosing us again. We apologize for the inconvenience caused by the order limits and the impact on shipping qualifications. We understand this was not ideal for you and are looking into how we can improve this aspect of our service. We appreciate your understanding and hope to better meet your expectations in future orders.

Best,
The Espresso International US Team

Beoordeeld met 5 van de 5 sterren

easy checkout process

easy checkout process. shipping was received earlier than anticipated.

18 april 2024
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Antwoord van Espresso International US

Enzo,

Thank you for your excellent review! We're delighted to hear that the checkout process was easy and that your shipment arrived earlier than expected. We strive to exceed expectations and are glad to have done so for you. Looking forward to your next visit!

Best regards,
The Espresso International US Team

Beoordeeld met 5 van de 5 sterren
Logo Espresso International US

Antwoord van Espresso International US

Thank you for your positive review! We're thrilled that you found our prices great and our delivery fast. We look forward to serving you again soon.

Best,
The Espresso International US Team

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