Unfortunately, my cargo bike was stolen, but Laure at ETA handled my claim brilliantly from start to finish. She was incredibly helpful, professional and supportive throughout the process. The claim... Toon meer
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Lees wat reviewers zeggen
Really great experience claiming for a damaged bike from attempted theft. Really speedy and helpful responses, they went above and beyond to help me find a replacement bike and offer lots of discount... Toon meer
I got my insurance for my mobility scooter on line. I compared their prices with other insurance companies and their price was £10 less. It took minutes to set up
Bedrijf heeft geantwoord
Even though I left ETA for a few years when I had rescue insurance included in an annual vehicle service charge, EVA had kept my details, making returning to ETA really simple. Your quick, friendly,... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Verzekeraar
- Fietsverzekeringsmaatschappij
- Mobiliteitsverzekeringsmaatschappij
- Verzekeringsmaatschappij
- Verzekeringsmakelaar
Geschreven door het bedrijf
When you buy insurance from the ETA, you get excellent cover and help build a sustainable future for all. We have supported vital environmental projects in Britain and throughout the world for over 35 years. Together, we can do more.
Contactgegevens
Unit 21, Fulham Broadway Centre, Fulham Road, SW6 1BW, London, Verenigd Koninkrijk
- 0333 0001234
- customercare@eta.co.uk
- eta.co.uk
4,8
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Mobility Scooter Insurance
Very Easy to do online and seems to be best value after searching
7 april 2026
Review zonder uitnodiging
Antwoord van ETA Insurance (ETA Services)
Thank you for chooisng us and for taking the time to share your experience. We are here if you need us.
Superb
Superb! Ease of setting up policy. The policy itself, and the services included.
Just join if you have a bike.
30 maart 2026
Review zonder uitnodiging
Antwoord van ETA Insurance (ETA Services)
Thank you for taking the time to share your experieince and for such a glowing recommendation.
helpfull making my claim
helpfull making my claim. at 72 yrs old this is the 1st. time I have made a ins claim.
they talked me through it and re-embursment has arrived.
27 maart 2026
Review zonder uitnodiging
Antwoord van ETA Insurance (ETA Services)
We are very pleased to have been able to help. Thank you for leaving us a review and we remain at your service.
Antwoord van ETA Insurance (ETA Services)
Thank you for taking the time to share your experience. We will pass your review to the team.
Callum was absolutely excellent and I…
Callum was absolutely excellent and I could not rate ETA highly enough. We had thorough and quick communication from start to end of 2 claim, we were able to hire a bike between the waits and Callum was so helpful. Thanks ETA!
15 maart 2026
Review zonder uitnodiging
Antwoord van ETA Insurance (ETA Services)
Thank you for sharing your experience. We will be sure to pass your kind words to Callum and the rest of the claims team.
Always good customer service
Contacted ETA today on line after I cancelled my policy by accident . Very helpful, quick response to put policy back into place. Great customer service thank you
24 maart 2026
Review zonder uitnodiging
Antwoord van ETA Insurance (ETA Services)
Thank you for your kind words – we're always happy to help.
Very simple application process
Having received complimentary free insurance with one of the 'leading' insurers of mobility scooters, I was very disappointed to have not had any response from them after 10 days and so I decided to give ETA a try.
Very simple application procedure and the documents were available within 5 minutes via email and £30 cheaper than the full annual price of the above 'leading' company.
Cannot comment of the service regarding any claims, but hopefully it will be as good as those reported by other reviewers.
19 maart 2026
Review zonder uitnodiging
Antwoord van ETA Insurance (ETA Services)
Thank you for choosing us and for taking the time to share your experience. We are here if you need us.
Got a puncture and had no tools with…
Got a puncture and had no tools with me, so I called ETA and they got me home safely in under an hour.
19 maart 2026
Review zonder uitnodiging
Antwoord van ETA Insurance (ETA Services)
Thanks for taking the time to share your experience – it's a great example of exactly why we launched Cycle Rescue over 30 years ago.
Very easy website.
Very easy and clear, Im happy to have found good cover for my Mobi Scooters.
13 maart 2026
Review zonder uitnodiging
Antwoord van ETA Insurance (ETA Services)
That's good to hear as we like to do things with the least amount of fuss. Thank you for choosing us and for taking the time to share your experience.
A number of my friends have used the…
A number of my friends have used the bike rescue servicewhich has been trouble free. So I decided it was about time I joined.
3 maart 2026
Review zonder uitnodiging
Antwoord van ETA Insurance (ETA Services)
You are very welcome. Thank you for taking the time to share your experience.
I only wanted the cycle rescue
I only wanted the cycle rescue - we've kept a Skoda Rooster longer than we would like because if it all goes south then my partner can pick me and the bike up and we don't even have to take the front wheel off, once we've moved one of the rear seats. Now, with this policy I and the bike get a ride home. Maybe we'll see the back of the Roomster - all for £2 a month! Bargain!
25 februari 2026
Review zonder uitnodiging
Antwoord van ETA Insurance (ETA Services)
...and don't forget the benefit of your partner not having to be on call! We'll be here 24/7 if you need us. Thank you for choosing Cycle Rescue and for taking the time to share your experience.
An easy website to navigate
An easy website to navigate, with all necessary information simply presented. Good value policy and very easy to set up.
24 februari 2026
Review zonder uitnodiging
Antwoord van ETA Insurance (ETA Services)
We are very pleased to hear that. Thank you for choosing us and for taking the time to share your experience.
Easy process to set up.
24 februari 2026
Review zonder uitnodiging
Antwoord van ETA Insurance (ETA Services)
That's good to hear as we like to do things with the least amount of fuss. Thanks for choosing us, and for taking the time to share your experience.
Easy to follow and check on cover…
Easy to follow and check on cover given. One thing needs changing The callender for d.o.b.Having to click back 89 years is a No.No.M.J.G.
19 februari 2026
Review zonder uitnodiging
Antwoord van ETA Insurance (ETA Services)
Thank you for choosing us and for taking the time to give us feedback, which we will share with our website development team.
I was surprised how cheap the insurance…
I was surprised how cheap the insurance was for my ebike it covers for theft (provided I use a gold star lock away from home) and third party insurance if involved in an accident for me or anybody in my family who uses my bike. And payable by monthly direct debit.
Well done ETA
18 februari 2026
Review zonder uitnodiging
Antwoord van ETA Insurance (ETA Services)
Thank you for choosing us and for taking the time to share your experience. We are here if you need us.
Fair price
Fair price, simple process, and adequate cover without expensive gimmicks.
10 februari 2026
Review zonder uitnodiging
Antwoord van ETA Insurance (ETA Services)
You can't say fairer than that. Thank you for choosing us and for taking the time to share your experience.
Very quick to get me a human reply to a…
Very quick to get me a human reply to a question I had I have used this company for years. Happy Customer.
10 februari 2026
Review zonder uitnodiging
Antwoord van ETA Insurance (ETA Services)
Thank you for taking the time to share your experience. We're not a fan of chatbots - we'd always rather chat to our customers directly so we are pleased to hear you feel the same.
Great!
It has been dealt promptly, efficiently and the claims handler laure was really helpful and supportive. I never had such good claims experience so far
10 februari 2026
Review zonder uitnodiging
Antwoord van ETA Insurance (ETA Services)
Thank you for such a glowing review. We will pass your kind words to Laure and the rest of the claims team.
Straight forward and easy to set up.
Straight forward and easy to set up.
Now the proof will be when I need them because others have let me down badly
30 januari 2026
Review zonder uitnodiging
Antwoord van ETA Insurance (ETA Services)
Thank you for choosing us and for taking the time to share your experience so far. We are here if you need us.
I had a lot of trouble finding cycle…
I had a lot of trouble finding cycle insurance because a lot of companies want you to keep your bike in the house, garage etc , I can’t do this. I only have a shed and most companies want your bike to be fixed to an immovable object in the shed which I haven’t got. Eventually I found this company that didn’t stipulate this. Brilliant at last a company that I can use
28 januari 2026
Review zonder uitnodiging
Antwoord van ETA Insurance (ETA Services)
Over the last 30 years we've developed cycle insurance that we hope is sympathetic to the way people actually use (and store) their bikes. We're pleased your research paid off and that you found us. Thank you for taking the time to share your experience.
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