Customer service is very responsive and bends over backwards to accommodate requests. As a trade professional, that is critical. I have used their product many times - there has never been a problem... Toon meer
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Lees wat reviewers zeggen
I was so concerned when I realized that I placed an order just before I saw all those bad, warning reviews not to order anything from this website. My experience was more than fantastic. I placed... Toon meer
I cannot speak highly enough of the customer service we experienced with Nat at Ethnik Living. We ran into an issue with a broken mirror during shipment and they took care of us very quickly. Also, th... Toon meer
Ordered one mirror on October 31. It was supposed to be delivered in about two weeks… then it became three weeks… and I still have no item and no update. There’s no callback number, no communication... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Home essentials that stand out. Design Home Furniture Brand based in California.
Contactgegevens
1968 S COAST HWY STE 271, CA, 92651, Laguna Beach, Verenigde Staten
- info@ethnikliving.com
- ethnikliving.com
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Frustrated and Annoyed
Order my product on December 1. Now, December 11. No word on when it will ship. Their products are over priced. And their service sucks.
Terrible experience so far
Terrible experience so far. Furniture is already overpriced but I fell in love with one of their mirrors and decided to go for it.
On the site it said it would be shipped in 3-5 business days (another reason I went with them) and then when I followed up about the mirrors ($600 worth, mind you) they said it was actually 6-8 weeks.
I feel like it was a bait and switch. No way I would have bought these mirrors if I knew it would take that long
Also, I’m seeing others on Reddit talk about them being scammy and talk about how terrible the customer service is
Gorgeous products/Great customer service
Gorgeous products and great customer service….what else do you need. Oh and I love my mirrors!!!
Customer service is not existent
Customer service is not existent! Shipping times are ridiculous!
Love our mirror!
We ordered the xl gold mirror and absolutely love it! Arrived quickly and hung easily. It’s the best piece for our space and we get compliments from people who say it is the perfect mirror for our space. I’m so happy I found your site! Thank you!!
Ordered one mirror on October 31
Ordered one mirror on October 31. It was supposed to be delivered in about two weeks… then it became three weeks… and I still have no item and no update. There’s no callback number, no communication, and at this point I’m thinking it might be a scam.
Has anyone else had this experience?
Excellent Service from Jay
Jay was so very nice and helpful with getting back to me quickly several times and answering all questions that I had regarding my purchase . I am very happy with the mirrors that I purchased for my clients bath renovation. They look perfect.
Tremendous & unique products
Tremendous & unique products, stellar customer support.
Would give a 0 star if i could
Would give a 0 star if i could. Ordered a towel holder months ago. Still in fulfillment. What a joke. I will be contacting my credit card company to look into this company. When i bought the item, there was no sign that it was back ordered or it would take 2 months.
Upon reflection........
Purchased a Roland mirror which was delivered in the best packing ever to protect it on its journey. Customer service throughout purchase/delivery process was outstanding, responsive, pleasant and efficient. I would not hesitate to purchase from this online retailer.
So far so good
So far so good. Excellent communication/customer service. Responsive to customer inquiries and proactive throughout purchase and shipping process
Worth every penny
Customer service was so incredibly helpful in arranging for a swift delivery and replacement of my Rose mirror. Gorgeous products and A+ customer service, I’ll be buying more from them in the future!
Excellent Customer Service Values
Despite delivery challenges which were the responsibility of the shipping carrier, the Ethnik Living team stood by their customer service values to assure I received the item ordered. The piece I ordered is as as beautiful as I had anticipated and I am thrilled with my purchase!
The communication was great and…
The communication was great and efficient. Love the products, I will be a customer for life
Great customer service
I just placed an order for a beautiful mirror that I can’t wait to receive. I realized after having placed the order that I had been sent a discount code. I reached out to Ethnik Living via email to inquire if they’d honor the discount post purchase. I received an immediate response and a discount! Thank you for great customer service.
Beautiful products, Excellent customer service
We ordered a mirror online and were thoroughly impressed with the entire process. Shipping was prompt, and all taxes and duties were conveniently included in the purchase price—so no surprises on delivery. The mirror arrived professionally packaged, clearly handled with care.
We did encounter an issue after delivery, but the customer service team resolved it swiftly and efficiently. Overall, it was a seamless transaction from start to finish. Would definitely recommend and order again.
Love these items
Love these items! Such good quality and great customer service.
Good products, poor customer service
Products are great, but the inability to contact customer service quickly is frustrating. Responses for returns take a long time and once you hit the 30-day deadline, you can't return the item.
Fabulous online store for modern options
Ethnik Living is a fabulous company to buy modern, stylish pieces from! I’ve bought a rug and two of their mirrors and the pieces look amazing in my home. There was an issue with a mirror that was purchased and the company rectified the situation quickly and efficiently. A very ethical company that sells amazing products!
Good quality products
I ordered an abstract rug from these guys - the delivery time was longer than I initially expected (it wasn't US stock) but the customer service team did their best to get it to me asap from the place of manufacture in Turkey. The rug is great quality, the colours are better in real life (they're a bit exaggerated on the website) and it was well worth the wait - thanks :)
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