Ethnik Living Reviews 

customer service

High quality, interesting and beautiful items! I ordered a unique mirror, which was exceptional in quality and looks. They have a wonderful selection of furniture items and decor. And everything was packaged very well, no issues. Look forward to another purchase from here!

Ashley was very responsive and helpful in getting an issue with delivery resolved. What could have been a rather large headache was addressed and remedied promptly and professionally with the most satisfactory outcome. Thank you so much!

Shout out to Ashley and the whole team at Ethnik - they resolved a manufacturer’s defect without any question, very quickly and to our total satisfaction. This was a superior experience and we would highly recommend their products and service. Thank you to the whole team!!

Incredible customer service and product looks beautiful and exactly as pictured!

What great customer service! As a designer, it’s so nice when we find retailers that provide excellent service and are willing to work with us. There was an error on our team’s part, and the incorrect color of a large mirror was ordered. Their team was so understanding and very responsive, allowing us to return the item and order the correct color despite it being an oversized item. It’s circumstances such as this that will keep me a recurring customer. Excellent work to you and your team! 5-star customer service!

They were able to assist with my request in a short amount of time.

Think twice before you purchase from Ethnik Living. It lacks ethics and common sense.

My experience with Ethnik Living from start to finish felt like a "scam". I placed an order for a mirror in stock and ready to ship. After a few days, I received zero updates prompting me to contact customer service (which is neither about the customer nor service) and spoke to a person named Marissa. Over the next 12 days, I called customer service daily leaving voice messages, as no-one picked up. Not once did anyone have the courtesy to callback. Nearly 2 weeks after my order, I received an email stating my item was no longer in stock. No explanation, no apology. I finally reached customer service, only to get Marissa again (she should consider a job change). I switched to another item that she said was in stock, but again received no shipping updates. Some 3 weeks after placing my original order (against Ethnik’s 48 hour promised delivery), the alternate item arrived. When I opened the box, to my shock, the mirror did not appear to be new. It was poorly wrapped and had a shipping label stuck on with another person’s name.

Ethnik’s poor service, zero customer service, and (in my case) selling used items without a warning or markdown, lead me to a singular conclusion. That Ethnik Living and its management care nothing about goodwill or repeat business. This ranks number 1 on my worst online shopping experiences. I cannot overstate my disappointment and frustration. Simply put, AVOID Ethnik Living like the plague.

Disappointed in this company as their advertisement of mirrors on Facebook and Instagram are misleading and false. They claim to give up to 20% discount on items pictured but they do not. I presented the sale information and all they offered was a 10% if you sign up for their newsletter or $50 discount if purchase was over $500.00

LOVE the mirror--its gorgeous and customer service was amazing!

One of the greatest in mirrors and customer service. I have never worked with a company that truly cares about your space and making sure you’re happy as much as they do. 100% buying from them agian

I was sent a replacement mirror as the one I originally ordered arrived broken (even though it was beyond the 30 days).

Received a broken mirror.. customer service is mia/ has been “looking into It” for weeks.

AVOID unless you want to lose $$$$

UPDATE: The company has since refunded me the cost of the mirror.

I ordered (Order #ETK14562 )what looked like a beautiful large wall mirror on July 8. Tracking says that my order was registered yet no item has been received let alone scheduled and completed. I have called and emailed Ethnik Living, and my calls go to voicemail, my emails are unanswered. Update: I received a reply from the company as well as tracking; July 26 is the scheduled delivery date. Update August 6: I had to hire someone to hang the mirror with alternative hardware as it is heavy and cumbersome to do so. Their hardware is flimsy, and their directions say to recheck the hanging screws every 90 days. The process to get here has been arduous, yet the mirror is gorgeous! Edged Joy is an a props name. Adding a star.

Hi, I am trying to contact this store. Does anyone have their contact number? They are not answering my emails or DMs on Instagram. Thanks!

Baga Ethnik Living is a scam website, google suggested to me so I trusted and now I lost $160, they've canceled the order and didn't return the money, please take this website out of Google users.
[Order #KHUBAGAE_2445] (February 4, 2024)

I was so concerned when I realized that I placed an order just before I saw all those bad, warning reviews not to order anything from this website.
My experience was more than fantastic.
I placed an order on Tuesday, got tracking info on Thursday and mirror was at my house on Friday so all together 3 days for everything!
It was delivered by Fedex.
Mirror is so beautiful and well packed and properly protected.
I have no complaints!

Incorrect…. Anyone who is looking into buying anything from you, should look online at your reviews! Almost every complaint is artificial ship dates, not shipping at all and some go as far as saying they’ve called their credit card company to cancel due to fraud. You’re not organized and do NOT tell the truth! I have images and emails saying my order was “picked up” for shipment on 12/05 however the BS tracking number you provided takes you NOWHERE! If you were a legitimate business then you wouldn’t sell something you weren’t prepared to ship! You took $1,100.00 from me in 2 minutes without having what you sold me. Furthermore, when I attempted to reach someone… YOU CAN’T, why? Everything is email and your responses are 2 days later with some pathetic form of an apology and signed “sincerely”.
Your business is a complete joke… a wherehouse selling other manufacturers goods. You blew my XMas as well as my wife’s.
I promise you I will continue to review. OWN IT! You’re now simply writing your pathetic, merciful response which was more than I ever got when inquiring about my wife’s gift in efforts of saving your business now! So, what is your business phone? Worst online purchase ever! It’s not over

DO NOT PURCHASE!!! I got fooled by Instagram ads, but whatever you do, do not purchase. The customer service for this brand is completely nonexistent.

They delivered a completely SHATTERED, floor length mirror. The size of this mirror should be noted, as it is the size of a door so cannot just be thrown away in a trash can. I asked for them to handle disposal of the mirror, as it should not be the paying customer's responsibility to pay MORE money to dispose of an item that was delivered damaged.

All they had to say was "sorry we don't offer disposal services." They took zero responsibility for delivering a damaged item. It is impossible to dispose of such a large a broken mirror in Los Angeles without paying a third party junk removal service to remove it. You cannot even schedule sanitation for a bulky item pick up, as they refuse to deal with broken glass.

So now, this company has created a huge hassle for me, I have a giant shattered mirror that has been taking up space, AND I will have to pay hundreds of dollars for a junk removal service to come remove it.

Do yourself a favor. DO NOT PURCHASE FROM THIS COMPANY. They ship the mirrors via Fedex, and Fedex usually only has 1 delivery guy per truck. Obviously, 1 delivery guy handling fragile and large mirrors is probably not conducive to receiving an intact mirror. And you will be stuck with trying to figure out how to get rid of a giant shattered mirror. This company will take zero responsibility for it.