I purchases a spherical ice machine, which had a manufacturing defect. Nothing big, just a loose microswitch in a location that would require the disassembly of the unit to repair. Euhomy decided to s... Toon meer
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Lees wat reviewers zeggen
The product is simple to use and produces ice quickly. It has a great design. Though the ice isn't perfectly clear, I'm just using tapwater at the moment. I expect distilled water would produce tran... Toon meer
Like everything about the machine and it works largely how advertised on the web site. Two major issues: One, there were several dents in the maching which matched two large holes in the box. Two, th... Toon meer
When I had a problem with my ice maker, I sent one simple email to the warranty department. Within just a couple hours, I had a response. They were very helpful, asked simple questions about the pro... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
The World's Best Portable Ice Maker.
Contactgegevens
Verenigde Staten
- 1-833-362-2655
- support@euhomy.com
- euhomy.com
4,3
Uitstekend
235 reviews
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The ice maker works as described
The ice maker I purchased works as described. Producing the Sonic/ Chick Fil A type ice. The machine is quiet and sleek. My only complaint is the ice tray- when the tray is not in the machine the door fails to stay closed.
18 mei 2026
Review zonder uitnodiging
Antwoord van euhomy.com
Dear Walston,
We're glad to hear that the ice maker works as described and that you're enjoying the Sonic/Chick-fil-A type ice, as well as the quiet and sleek design.
We also appreciate you bringing the issue with the ice tray and the door to our attention. We sincerely apologize for any inconvenience this has caused.
Please know that our customer service team is always ready to help. Our product comes with a one-year warranty. Please don't hesitate to contact us at support@euhomy.com. We would like to look into this matter further for you.
Euhomy Support Team
Not what I wanted
Not what I wanted. Your advertisement was deceiving. It makes ice but not very much Total mistake on my part. Gil Cherry
17 mei 2026
Review zonder uitnodiging
Antwoord van euhomy.com
Dear Gil,
We are truly sorry to hear that the ice maker did not meet your expectations.
Please know that we take all customer concerns seriously. We stand behind the quality of our products and offer a one-year warranty on this ice maker. If you are experiencing any performance issues, such as lower ice output than expected, our customer support team is ready to help.
Could you please reach out to us directly at support@euhomy.com? We would very much like the opportunity to understand the issue better and find a proper solution for you.
Your satisfaction is important to us, and we hope to hear from you soon.
Thank you for giving us the chance to make things right.
Euhomy Support Team
Amazing quick and friendly service
Customer service was very quick friendly and solved my issue. Made entire process extremely stress free and made sure I was satisfied with their help. Would recommend product and company go friends and family
11 mei 2026
Review zonder uitnodiging
Antwoord van euhomy.com
Dear Zachary,
We are truly delighted to hear that our customer service team was able to assist you quickly and resolve your issue to your satisfaction.
Making the process stress‑free and ensuring you are happy with our help is exactly what we aim for. Your recommendation to friends and family means the world to us.
We are always here for you.
Euhomy Support Team
Delivered on time and the ice machine…
Delivered on time and the ice machine works great
12 mei 2026
Review zonder uitnodiging
Antwoord van euhomy.com
Dear Jersey,
We're delighted to hear that your ice maker arrived on time and is working great.
Enjoy your ice maker, and thank you for choosing us!
Euhomy Support Team
I cannot recommend buying from the…
I cannot recommend buying from the company enough! Our ice machine stopped working so I contacted them and a new one was delivered just over a week later! Excellent communication - really happy!
15 mei 2026
Review zonder uitnodiging
Antwoord van euhomy.com
Dear Colette,
We truly appreciate it!
We're so glad to hear that you had a great experience with us from start to finish. It was our pleasure to help get your new ice machine to you quickly, and we're delighted that you were happy with our communication along the way.
Knowing that you recommend us so highly means the world to our entire team. If you ever need anything in the future, we're always here for you.
Thank you again for your trust and support!
Euhomy Support Team
Customer service was exceptional and…
Customer service was exceptional and helped me tremendously. I highly recommend Euhomy.
Thank you Sara!
16 mei 2026
Review zonder uitnodiging
Antwoord van euhomy.com
Dear Louis,
Thank you so much for taking the time to share your experience with us.
We are truly touched by your kind words. It was our pleasure to help you, and we're so glad we could make things right for you. Knowing that you highly recommend Euhomy means the world to all of us.
If you ever need anything in the future, please don't hesitate to reach out. We are always here for you.
Thank you again for your trust and support! 💙
Euhomy Support Team
had a problem which was sorted quick…
had a problem which was sorted quick and politely very good polite communication quick resolution would use again
14 mei 2026
Review zonder uitnodiging
Antwoord van euhomy.com
Dear Stephen,
Thank you so much for your kind words!
We are truly delighted to hear that your issue was resolved quickly and that you were satisfied with our communication. Providing polite and efficient support is always our goal, and it means a lot to know that we met your expectations.
If you ever need any assistance in the future, please don’t hesitate to reach out. We would be honored to serve you again.
Thank you for choosing us, and we wish you all the best!
Euhomy Support Team
So far so good
So far, love everything about it. Especially the collection tray for any melting spheres.
14 mei 2026
Review zonder uitnodiging
Antwoord van euhomy.com
Dear Jerry,
Thank you so much for your sharing.
We're thrilled to hear that you're loving the product, especially the collection tray for melted spheres. It's great to know that this feature is making a positive difference in your experience.
We wish you all the best!
Euhomy Support Team
Fridge's capacity not accurate.
The cooler says 130 cans can be put into this cooler. Be honest and get your engineers to try this. People buy these products because of your advertisement. Don't try to shove mini cans in this fridge. Another thing is that this fridge does not get down to 34 degrees. The low temp needs to be 32 degrees that way the customer can adjust it. Good thing about this fridge it is very nice looking.
12 april 2026
Review zonder uitnodiging
Antwoord van euhomy.com
Dear customer,
We truly appreciate you taking the time to share your experience with our cooler.
We understand your concerns regarding the stated capacity of 130 cans and the minimum temperature not reaching 34°F as expected. We will share your comments with our engineering team for review and improvement in future designs. Please know that we never intend to mislead our customers — your satisfaction is very important to us.
We also want to remind you that your cooler comes with a one-year warranty. If you are experiencing any functional issues, such as the temperature not cooling properly, please reach out to our customer service team at support@euhomy.com. We will do our best to assist you and resolve any problems you may have.
Thank you again for pointing out both the pros and cons. We're glad you like the look of the fridge, and we hope we can help make your overall experience better.
Euhomy Support Team
I am disappointed
I am disappointed. I started the ice maker following the rules. Unfortunately the ice has a bad taste. I tried cleaning it and running quite a few cycles but I still find it not tasting well. Is there anything I can do to fix this ?
3 mei 2026
Review zonder uitnodiging
Antwoord van euhomy.com
Dear Elisa,
We are truly sorry to hear that your ice maker is producing ice with an unpleasant taste, even after cleaning and running multiple cycles.
Please don’t worry — we stand behind our product, such problems can usually be solved with the self-cleaning function and deep cleaning. And our product come with one-year warranty. We would like to help resolve this issue for you as quickly as possible.
Could you please contact our customer support team directly at support@euhomy.com? They will assist you with further troubleshooting or warranty service.
We appreciate your patience and the opportunity to make things right.
Euhomy Support Team
My cooler is not cooling the desired…
My cooler is not cooling the desired temperature. Customer service has been amazing though, and is helping me troubleshoot. We will see…
28 april 2026
Review zonder uitnodiging
Antwoord van euhomy.com
Dear Catherine,
Thank you for your sharing.
We’re truly sorry to hear that your cooler is not reaching the desired temperature, but we’re very glad our customer service team has been able to assist you with troubleshooting. Please know that we are here to support you until the issue is fully resolved.
If there is anything else we can improve or help with, please don’t hesitate to let us know. Your satisfaction is very important to us.
Thank you again for your patience and understanding.
Euhomy Support Team
One of the most pleasant and efficient…
One of the most pleasant and efficient customer service experience I have ever had! They kept me informed every step of the way and very courteous in their emails.
10 april 2026
Review zonder uitnodiging
Antwoord van euhomy.com
Dear Kris,
Thank you for taking the time to share your experience with us.
We are truly delighted to hear that you had such a pleasant and efficient customer service experience with us. Keeping our customers informed and treated with courtesy at every step is always our top priority, and knowing that we made a positive impression on you means the world to our team.
Your encouragement motivates us to continue delivering the best support possible. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out.
Wishing you all the best, and thank you again for choosing us!
Euhomy Support Team
Way too loud
Way too loud. We moved it into the garage since way to loud for the kitchen
2 mei 2026
Review zonder uitnodiging
Antwoord van euhomy.com
Dear Mike,
Thank you for reaching out and sharing your concern.
We are very sorry to hear that the noise level of the unit has been a disturbance. Please be assured that we have received your request. Our products come with a one-year warranty, and our customer service team is currently looking into this matter to provide the best possible solution.
Please keep an eye on your inbox, as one of our representatives will contact you via email shortly to resolve this for you. We are committed to making this right.
We apologize for any inconvenience caused and appreciate your patience.
Euhomy Support Team
This ice machine works really well
This ice machine works really well! It makes ice very quickly, and I haven’t had any problems with it so far. One feature I really love is the washing button, which makes cleaning much easier.
The only small downside is that it can be a bit noisy, but it’s not too bad. Overall, I’m really happy with it. It’s compact, easy to place anywhere, and lightweight enough to move when needed—for example, to empty the water or clean it. I also like that you can open it to clean the inside.
Overall, I love it and I’m very satisfied with my purchase!
1 mei 2026
Review zonder uitnodiging
Antwoord van euhomy.com
Dear customer,
Thank you so much for taking the time to share it!
We are thrilled to hear that your ice machine works really well and makes ice quickly. It's great that you're enjoying the washing button feature – we designed it to make cleaning easier, and we're so glad it's working for you.
We also appreciate your honest feedback about the noise level. While it can be a bit noisy, we're glad it hasn't been a major issue for you.
It's wonderful to know that you find the machine compact, easy to place anywhere, and lightweight enough to move when needed – whether for emptying water or cleaning. Being able to open it for easy interior cleaning is definitely a plus!
Thank you again for choosing Euhomy. Your satisfaction means the world to us. Enjoy your ice maker, and happy ice making!
Euhomy Support Team
Makes plenty of ice and you dont need…
Makes plenty of ice and you dont need to fill it up everyday
23 april 2026
Review zonder uitnodiging
Antwoord van euhomy.com
Dear SANDRA,
Thank you so much for your sharing!
We're thrilled to hear that your ice maker is making plenty of ice for you and that you don't need to fill it up every day. That's exactly the kind of hassle-free performance we want our customers to enjoy.
Thanks again for choosing Euhomy. Happy ice making!
Euhomy Support Team
37 quart car refrigerator
The car refrigerator was received quickly, packed well and undamaged. I let it sit horizontally for 72 hours before testing it. We haven't taken it on a trip or used it extensively yet. But it worked with both power sources in a short test run. So far...so good.
30 april 2026
Review zonder uitnodiging
Antwoord van euhomy.com
Dear customer,
Thank you so much for taking the time to share your experience with us.
We're delighted to hear that your car refrigerator arrived quickly, was packed well, and came undamaged. It's great that you followed the proper steps by letting it sit horizontally for 72 hours before testing – that's exactly what we recommend.
Thank you again for choosing Euhomy. Wishing you many great trips ahead!
Euhomy Support Team
it is very loud and the ice comes out…LOUD ICE MACHINE
it is very loud and the ice comes out one solid sheet of ice i have to break it up with a knife
30 april 2026
Review zonder uitnodiging
Antwoord van euhomy.com
Dear bubba,
I am truly sorry to hear that your ice maker has been running very loud and producing a solid sheet of ice.
This is definitely not the performance we expect from our product, and I completely understand your frustration – especially having to break the ice apart with a knife.
We provide a 1-year warranty for ice makers. We would really like the chance to help resolve this issue for you. Could you please reach out to our customer support team directly at support@euhomy.com? Our team will work with you to find a solution.
We truly appreciate you giving us the opportunity to help.
Euhomy Support Team
bullet ice maker replacement part
I bought there bullet ice maker about 3 years ago. Never had an issue with it once. It survived several moves. The synchronous motor unfortunately got rusted out on its internal components. But the rest of the machine is still in perfect working order. I contacted them to ask about the replacement part and they offered to give me the part for free. Just pay for shipping. They also responded within in minutes not just to the first email. But to each step of the process. Very impressed with how it was handled.
30 april 2026
Review zonder uitnodiging
Antwoord van euhomy.com
Dear Sergio,
Thank you so much for taking the time to share your experience with us.
Your kind words about our quick responses and step-by-step support mean a lot to us. We always strive to be there for our customers when they need us most.
Thank you again for choosing Euhomy and for being such a loyal customer.
Enjoy many more batches of ice!
Euhomy Support Team
Ice maker -
I recently purchased this ice maker from Amazon, and after about two months it started having some issues. I reached out to customer service and they responded quickly and were very helpful. They arranged a replacement right away, and the new ice maker has been working perfectly so far. I really appreciate the great customer support, especially Sarah, for resolving my issue so efficiently.
4 april 2026
Review zonder uitnodiging
Antwoord van euhomy.com
Dear rawan,
Thank you so much for taking the time to share your experience with us.
We are truly sorry to hear that your first ice maker started having issues after two months, but we are very glad that our customer service team was able to assist you quickly and effectively.
It's wonderful to know that the replacement unit has been working perfectly for you. Your satisfaction is our top priority, and we always strive to stand behind our products and support our customers every step of the way.
Thank you again for choosing Euhomy. Enjoy your ice maker!
Euhomy Support Team
Great Customer Support
Quick responses and customer support was very helpful in addressing my concerns.
28 april 2026
Review zonder uitnodiging
Antwoord van euhomy.com
Dear Gio,
Thank you so much for your sharing!
We're truly delighted to hear that you had a great experience with our customer support team and that we were able to address your concerns quickly and helpfully.
Your satisfaction means the world to us, and words like yours encourage us to keep doing our best for every customer.
Wishing you continued great ice-making experiences!
Euhomy Support Team
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