EuropaFoodXB Reviews 

438
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Fantastic company. Great to be able to source such high-quality produce so easily. Yes, some things are more expensive than your standard UK supermarket fare but then the quality is far superior. Once... Toon meer

Beoordeeld met 5 van de 5 sterren

wanted to get some biscuits for my sister to remind us of our European holidays as kids. Best place to find them bar going to France myself. Only grumble is that shipping/tracking information wasn't r... Toon meer

Beoordeeld met 5 van de 5 sterren

First time of using. I was searching online for a particular brand of French wine you cannot buy in a UK supermarket and came across this website. They had the wine available for UK delivery. I ord... Toon meer

Beoordeeld met 2 van de 5 sterren

I ordered canned chestnut puree of which over half of them were dented, not sure if they were like this before shipping or damaged during shipping. One out of three boxes of biscuit were completely sm... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Supermarkt
  2. Italiaanse kruidenierswinkel
  3. Levensmiddelengroothandel
  4. Voedselproductenleverancier
  5. Zuivelhandel

Geschreven door het bedrijf

EuropaFoodxb is highly recommended as an online EU food specialist. We offer over 6000 French, Italian, Portuguese and other European products with a wide variety of food available from your favourite cakes, biscuits and yoghurts to oysters and foie gras. We import all our products fresh from Europe and deliver them directly to your door fresh on demand. Free London Delivery for any orders over £60 and for the rest of the country over £80. Nationwide delivery within 3-5 working days including fresh products. No extra taxes or hidden charges. No minimum order is required.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

438 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,6

Alle reviews

(438)

54 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

This was my first order.

This was my first order from EuropaFood. Everything I ordered was delivered and of the quality I expected. Lovely to find the ginger and lemon Haribo's thatbI couldn't find anywhere else in the UK.

21 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Cassoulet!

I switched to Europa when my supermarket stopped selling cassoulet. Same brand so excellent quality. And their online service is ideal. You choose the day, then 24 hours before they send you a 2 hour delivery slot. Easy and convenient.

22 juli 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This company is an absolute scam

This company is an absolute scam. I was sent a packed of sweets which was open. When I sent a photograph and asked for a replacement item, I was issued with a refund because the item was supposedly out of stock. The item was *not* out of stock, and the refund was issued very swiftly without my agreement. When I explained that I was not satisfied with this outcome, I was told that they now could not send me a replacement item because a refund had already been processed. The scam is clear: issue a refund straight away in order to not be in a position to have to pay additional postage costs and lose the cost of the replacement item which could be sold to another customer. This is only about a packet of sweets, but it shows the unethical processes of this company.

21 juli 2025
Review zonder uitnodiging
Logo EuropaFoodXB

Antwoord van EuropaFoodXB

Hello Myriem,

Thank you for your recent message and for bringing the matter to our attention.

We understand your concerns regarding the slightly opened Haribo pack you received. While we could not determine how the packaging may have been affected during handling, we noted that the contents inside were intact and undamaged. As a gesture of goodwill and in line with our commitment to customer satisfaction, we processed a full refund promptly, even though the product was retained by you.

We always strive to maintain the highest standards of service and integrity, and we take any allegations of misconduct very seriously. We respectfully reject any claim that our business operates in bad faith. Our aim is, and always has been, to serve our customers with honesty, transparency, and fairness.

We appreciate your understanding and hope this clarifies our position. Should you have any further questions or concerns, we remain at your disposal.

Kind Regards,
Ecaterina

Beoordeeld met 5 van de 5 sterren

It pays to come direct

I have been a customer of Europafood xb for quite some time via a 3rd party retailer. Recently I made the switch to deal with them directly and I don’t regret it. I now get even more choice of how and when my items are sent to me and there is a great loyalty scheme too.

20 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fast and convenient

I was missing some pate and spreads that we always buy when we go to France and decided to give this a go. The food arrived promptly and was well packaged. I will be back!

27 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I have been looking for the butter…

I have been looking for the butter since we left France and luckily I found it here. And the packing was very thoughtful and it arrived faster than I expected. Very reliable service. Strongly recommend them.

30 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent

Bought the quinoa spaghetti as not been able to find it in England. Excellent company easy to order and quick delivery.

5 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best place for LU biscuits

wanted to get some biscuits for my sister to remind us of our European holidays as kids. Best place to find them bar going to France myself. Only grumble is that shipping/tracking information wasn't readily given but when chased, they did provide it so cant complain too much

1 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Online order


Europa Food, what a find! Have shopped in store and this week received an online order which arrived well packaged and on time.

24 april 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I would have given less starts if I…

I would have given less starts if I could.

16 april 2025
Review zonder uitnodiging
Logo EuropaFoodXB

Antwoord van EuropaFoodXB

Dear Alexandros,

We acknowledge your continued dissatisfaction and are sorry to hear that you still feel this way.

As mentioned in our previous communication, we offered to resolve the issue by providing a refund upon return of the items. We're committed to fair and reasonable service, and we're always open to helping resolve any concerns when we are given the opportunity.

However, we kindly remind all customers to engage respectfully. Constructive feedback is always welcome and helps us improve, but repeated negative comments do not support a productive resolution.

If you would like to proceed with the return and refund process, please contact us directly at info@europafoodxb.com.

Kind regards,
The EuropaFoodXB Team

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