EuropaFoodXB Reviews 

438
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Fantastic company. Great to be able to source such high-quality produce so easily. Yes, some things are more expensive than your standard UK supermarket fare but then the quality is far superior. Once... Toon meer

Beoordeeld met 5 van de 5 sterren

wanted to get some biscuits for my sister to remind us of our European holidays as kids. Best place to find them bar going to France myself. Only grumble is that shipping/tracking information wasn't r... Toon meer

Beoordeeld met 5 van de 5 sterren

First time of using. I was searching online for a particular brand of French wine you cannot buy in a UK supermarket and came across this website. They had the wine available for UK delivery. I ord... Toon meer

Beoordeeld met 2 van de 5 sterren

I ordered canned chestnut puree of which over half of them were dented, not sure if they were like this before shipping or damaged during shipping. One out of three boxes of biscuit were completely sm... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Supermarkt
  2. ook in
  3. Italiaanse kruidenierswinkel
  4. Levensmiddelengroothandel
  5. Voedselproductenleverancier
  6. Zuivelhandel

Geschreven door het bedrijf

EuropaFoodxb is highly recommended as an online EU food specialist. We offer over 6000 French, Italian, Portuguese and other European products with a wide variety of food available from your favourite cakes, biscuits and yoghurts to oysters and foie gras. We import all our products fresh from Europe and deliver them directly to your door fresh on demand. Free London Delivery for any orders over £60 and for the rest of the country over £80. Nationwide delivery within 3-5 working days including fresh products. No extra taxes or hidden charges. No minimum order is required.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

438 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,6

Alle reviews

(438)

54 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

The giant babybels are exactly that

The giant babybels are exactly that - huge. Great service, arrived on time, would
definitely recommend...Cheaper than most alternatives. Fast delivery

24 maart 2025
Review zonder uitnodiging
Logo EuropaFoodXB

Antwoord van EuropaFoodXB

Dear Dominic,

Thank you so much for your lovely review! We're thrilled to hear you were happy with the giant Babybels and our service. It's always great to know that our prices and delivery speed stand out too.

We really appreciate your recommendation and look forward to serving you again soon!

Warm regards,
The EuropaFoodXB Team

Beoordeeld met 4 van de 5 sterren

Thanks very much

Thanks very much, my order was delivered on time and it was I expected just the price went up by £10 than the original invoice ? Not sure why?

27 maart 2025
Review zonder uitnodiging
Logo EuropaFoodXB

Antwoord van EuropaFoodXB

Dear Sam,

Thank you for your feedback – we’re glad to hear your order arrived on time and met your expectations.

Regarding the price difference, please don’t hesitate to email us at info@europafoodxb.com so we can look into it in more detail and clarify everything for you. We’ll be happy to assist and ensure everything is sorted.

Kind regards,
The EuropaFoodXB Team

Beoordeeld met 5 van de 5 sterren

Thank you so much.

Thank you so much.
The Hot Chocolate is delicious.
It was very kind of you to correct the delivery address as it auto corrected wrongly!
The delivery was very swift.
Many thanks,
Sue Reeves

28 februari 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Great french products and good service.

Great french products and good service. I had an issue login into my account and their customer service was very helpful. The delivery was prompt. The 4 stars are only because of the packaging. I ordered biscuits and they were packed in the same box as my tinned Macedoine, so a few of the biscuits are broken. But I will definitely carry on using the company.

18 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent in all respects

This is, as far as I know, the only supplier of Clement Faugier chestnut puree in glass jars in the UK. The order was despatched promptly via DPD and arrived safely at the collection point. Europafood and DPD both kept me fully informed of progress. Excellent in all respects.

6 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Wanted a drink that tasted like Pernod…

Wanted a drink that tasted like Pernod but alcohol free. Found it on this site. Canebiere Pastis alcohol free | 1L.
Was delivered in an extremely strong box with excellent packaging. Masses of chips that I can either dissolve or use in garden compost. Brilliant. Bottles also protected by thick plastic air column bags. Very reasonable price too.

6 februari 2025
Review zonder uitnodiging
Logo EuropaFoodXB

Antwoord van EuropaFoodXB

Dear Sally,

Thank you for your kind words! Just to reassure you, we don’t use polystyrene balls—our packing peanuts are made by EcoFlo from corn starch and are 100% compostable.

You can simply dissolve them in water or even add them to your compost if you’d like.

If you’d like to learn more, here’s a link with all the details:
https://greenlightpackaging.com/products/biodegradable-loose-fill/ecoflo/

We hope to have the pleasure of serving you again!

Kind regards,
Europafoodxb Team

Beoordeeld met 5 van de 5 sterren

Wanted some French galettes and I…

Wanted some French galettes and I appreciate delivery is going to be high for a small package. I was amazed how well wrapped they were in a very sturdy box, then an insulated bag with ice. The ice was still frozen on delivery. Got exactly what I wanted and considering the care taken for this feel I got a good deal. DPD delivery very efficient. Fully recommend and will use again. Bought two lots of galettes and have individually frozen them in our freezer. The ones we ate were lovely and reminded us of France.

16 januari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Replaced out of stock item without notification

Ordered an item that turned out to be out of stock - no issue. It was there replaced without my knowledge. When I complained I was told my order had the word sub which means it can be replaced with something else without notification.
I've asked for my entire order to be canceled and that request has been declined. Total waste of time.

28 januari 2025
Review zonder uitnodiging
Logo EuropaFoodXB

Antwoord van EuropaFoodXB

Dear Nick,

We understand that your comment is regarding an order for a seasonal product that is produced at a specific time of the year and is available until stock runs out. Unfortunately, the milk chocolate version has sold out this year.

We previously emailed you to inform you that if you do not wish to receive the milk & dark chocolate version instead, we would gladly reserve it for other customers, as demand for this chocolate is currently very high and supply is limited.

Please review your emails and let us know if we can be of any further assistance.

Best regards,
Europafoodxb Team

Beoordeeld met 5 van de 5 sterren

Wide variety of products

Ordered some herbal teas I usually like to enjoy while in France. It was in stock, together with a wide range of French groceries including toiletries. It is a delightful shop to have here if you miss French produce. Postage can be a little pricey but worth it if you order in larger quantities.

10 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

All great

All went well, they had in stock the product I was looking for. Delivery time was accurate. Packaging was good. Will buy again

16 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

I've been ordering my favourite French water with Europafood xb for a while now, and the service is great and very reliable.

8 januari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Scammers - don't buy from them

Update: I wish whoever is in charge was as quick at picking up the phone and answering questions about orders not being delivered as they are at insulting their customers on Trustpilot. I did genuinely never receive the product I ordered and all they find to do is reply here to slander me. What a lovely customer service they have .
Here's my original review for context : Placed an order on the 30th of December, never received it , and never heard from them. The customer service phone number doesn't work and they never reply to messages. Scammers.

30 december 2024
Review zonder uitnodiging
Logo EuropaFoodXB

Antwoord van EuropaFoodXB

Dear anonymous UK Client, we are unsure if this review is intended for us. This review looks like a scam to us. We are here waiting for you to speak up if you have any issues. info@europafoodxb.com

Beoordeeld met 4 van de 5 sterren

Good quality of food and timely…

Good quality of food and timely delivery. It is a four start and not five because the shop gave the delivery company instructions for the delivery that did not suit me and without my consent

24 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I ve had a couple of orders from Europa…

I ve had a couple of orders from Europa Foods and the Selection and Service have been on the button. So Glad I found them as I can now get my French/Continetal Treats easily. Keep up the Good Work. Happy Xmas

21 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic service

I love some of the French shower products, eg, Dop and you just can't get them in the UK. Europafood can supply these promptly. They provide an excellent service and I shall be using them again. The shop in Paddington is good too

6 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I didn't know Europafood before

I didn't know Europafood before and, from Italy, we were looking for an advent calendar in London that could be delivered quickly to surprise our son. Europafood had it in their catalogue, at a competitive price and delivered it on time! a very positive (little) shopping experience!

4 december 2024
Review zonder uitnodiging

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