Everlast Reviews 

Everlast Gym in Selby hasn't had a working water fountain for the past 7 months even through the hottest day of the year when it was 40 degrees. We have to fill out bottles up in the toilet sinks

AVOID AT ALL COSTS Failed to process my downgrade for over 3 months, after signing 3 downgrade forms, no answer on the phone from customer from HO and staff behind the til just fob you off. I have been charged the full amount despite being told I had downgraded. I dont know what I need to do to downgrade

Blackburn branch , unfriendly staff , the place is dirty the app doesn't work,customer support link doesn't work ,no response to emails. I have to agree with others. This company a scammer it takes your money ,no refunds , and next to go bust

Never a problem
Always good service at Hull everlast gym xx

I was told I didn't need to validate my parking at Keighley gym because their validating screen pad was broken.
I got a £60 parking fine.
After several emails and lies I eventually got my £60 back.
3+ months the whole thing took.
Now asking for compensation in a form of free months membership which they are ignoring.
Terrible club...zero customer service skills.👎

DO NOT GO HERE
worst customer service I’ve ever seen, even been ignored a lot.
Terrible cancellation policy too

Somehow their system set up two direct debits. You can’t contact head office. Derby gym claimed all sorted. A month further on and still trying to take two payments. Incompetent staff and no customer service at all levels

Terrible gym. Cancelled as per the cancellation policy (3 months). After cancellation period ended they continued to take payments. They told me it was a system error and to leave the direct debit OPEN (4-5 months after cancelling) so they can refund me. I told them I'd closed it as I no longer have an agreement with them. Sent multiple emails over months for a refund of the payments they'd taken after cancellation and now they are totally ignoring my emails. Nor have I had a refund. When I was a member the classes were of low quality - they were uninspiring and very basic. Went to a spin class and all the lights were on and the instructor just stood in the corner the whole time and wasn't even on the bike! Toilets often dirty with broken doors etc. Don't waste your money - the company is immoral and doesn't value customers whatsoever. They have effectively stolen money from me and are now ignoring me - I've never dealt with a company like it! There lack of response to emails, calls and reviews like these tells you everything you need to know. I won't hold my breath at getting the money back.

Don’t even spend your time there. Equipments are miscellaneous. Teachers are absent. Managers team will lie to you if you want to cancel your membership using false legal arguments. Worst gym I’ve ever been.

Everlast Gym Dunstable - I have been a regular gym member (through all the different names). Since I travel a lot, I usually have a rolling one month contract. On a rolling contract we didn't need to give them a months notice until Dec 2021. They have changed the policy when I came back in July asking for a month, the front desk didn't bother tell me anything about the change in cancellation -. I went in as before a few days before the end of the month in August, as I have done in the past and he says its months notice and that the policy has changed etc. They asked me to email the manager, and when I asked him if he had any evidence of communication to me about the 1 month notice, he stopped replying to me and I don't even know if the cancellation has been actioned.. and I have paid for september for no reason. The facilities are ok.. and pretty much all gyms are offering this stuff so.. I dont think I will be going back to the Dunstable branch again!

DON'T JOIN THIS SCAM COMPANY!!! I cancelled my membership after my minimum term was up, I cancelled due to a disability diagnosis which meant I could not use the gym anymore, and was told that I "had not reached my minimum term". They are now trying to chase me for money I do not owe. Please, I'm begging you, stay away from these scam merchants, THEY ARE NOT LEGIT!!!

Zero communication - lies about cancellation of membership!

communication and customer service is appalling if you do have a membership issue. Countless calls, and being fobbed off when trying to chase the opening offer to join. In the end, had to go elsewhere. Awful

I was a member of the Selby DW Fitnes club once and I had no objections about the standard of service of this sports facility. Now is Everlast - and that's why I want to comment on this club. When you enter the club, you hear annoying music and an unpleasant smell that resembles an unwashed toilet. I thought that these are only temporary faults that will surely be fixed. After some time I came back to use the gym and the swimming pool again. There was the same annoying music that is once louder and quieter and the pool had no pleasant smell . It is a septic tank stench. I am sorry to write this, but unfortunately it stinks there on whole swimming pool together with showers.

I would like to make a big complaint..when I went in to the steam room at cardiff leckwith
There where empty water bottles and orange peel on the floor.also there was a man shaving his head in there..absolutely bogging..nothing in there is cleaned on regular bases..the whole place can do with a deep clean..

Was a member of DW Merthyr Tydfil before Everlast took over and a new manager of Merthyr . What was once a gym has turned into a kindergarten and leisure centre full of children ,and children swimming classes daily ,no room to use the pool which I used daily for my fibromyalgia .I had boys aged 11 and 12 walk in the female change rooms seeing me and a friend naked .The noise in the pool area from the swimming instructor and the children was over baring .I tried to cancel my membership due to ongoing anxiety and depression issues ,which was worsened by my experience In Everlast ,I was told they needed proof which I sent ,but that wasn't good enough ,even though it was years of constant issues/no change in my severe mental health problems and all letters by professionals .They said i needed an updated letter which I sent ,then realising it had very confidential information in the letter . The manager or head office have never dealt with my complaints and don't give a damn about mental health of their clients . The pool was always cold ,jacuzzi broken for 2 month prior to me leaving .No apologies for the stress caused to me there ,just brushed aside .All Everlast care about is client numbers and money .DO NOT JOIN these gyms, air con constantly broken down year after year ,like a furnace in there

The Carlisle club continued to take payment for 7 months after I had confirmation my membership had been cancelled. They then asked me to claim back off my bank and they would authorise.
Five weeks later I am still waiting for a refund, cannot get a call back, asked for a number for head office I have been told they are not allowed to give that number so gave me a fake email address instead.

Awful opening hours. Saturday and Sunday is basically non-existent closing at 5pm and only opening very late at 8am. Useless service. Also the clubs are filthy despite the exorbitantly high price for a membership - this will depend on the worker looking after the club and can confirm there is really only 1 or 2 workers that actually care about their job and keep the place together. Other than that, useless rip off. Also the steam room has been closed for 3 months now with both spas being switched off. Actual rip off considering this is the most expensive gym membership.

Everlast in Lincoln. Probably the worst gym i've been to. The music is certainly the worst i've heard in any gym and often way too loud, I know some members have left because of that alone.
The good members of staff have all left and the current ones are not the most helpful or friendly.

It takes way too long to get machines repaired, several weeks in many case and the hot tub is out of action as much as it is working.
The steam room has been out of action for several weeks and apparently the only problem is a door hinge, something that could be repaired very quickly. I'm pretty sure it suits the company to have these things not working as it saves them a lot of money.
There are better gyms locally.