Evology Parking Reviews 

Terrible!!! Would give less than one star if possible

Avoid Evology parking at all costs!

Shocking organisation to be forced to deal with when parking at a hospital

Customer services are fantastic I paid for two car parks by mistake and there was no trouble getting a refund for the one that wasn’t needed, quick easy and efficient, will definitely use again

Kayleigh could not have been more help, a great asset to the company, sorted out our dilema as soon as she could.

Miserable buggy app. Extortionate prices. The absolute worst.

The app is useless; it's never a straightforward process trying to make a payment, and because it takes so long, the parking price goes up. I also contacted them to request a receipt that opens and complain; strangely I have not heard back from them. When this is experienced while at hospital, it is the last thing you need. Complete scam artists and worse app ever.

Last Saturday on the date of 08/08/2026 I parked my car at Atlantic hotel parking Newquay which I Paid the parking for five hours and been charged twice payment was £ 7.00 then same time second payment was £10.89 which is weird so very next day I contacted the customer service through chat as no phone number available which they are totally useless the clowns replied me that they can’t refund my money so beware of scammers I attached their reply below

Good morning,

Thank you for bringing this issue to our attention, we will make sure our Technical Team know about it straight away.

Unfortunately, we’re unable to refund parking that has already been purchased. We apologise for any inconvenience caused and appreciate your understanding.




Kind Regards

The invoice they sent out was timed an hour earlier than I actually paid, because presumably they couldn't bother to account for daylight saving. I wish I made that up.

Consequently, their partner in crime Parkingeye sent out a fine. Complete and utter scam.

Paid for pre paid parking at the grand hotel with this company , it was a pound more than the pay and display prices but it was a guarantee parking space . Parking was full all through blackpool as it was the air show weekend so I was pleased to get somewhere. However I ended up paying twice for the parking space but that was my own fault,so I emailed the company and 3 days later I received a refund. I actually thought they were very efficient and they responded to my emails. I would use again as I had no problems.

Used the app to pay but it was misleading.Asked for the location which I entered so assumed Id paid.Was fined 100 quid for a six minute stay but that was totally fue yo yhe app not working.Contacting evogy is pointless.Just a standard message redirecting you to the private car park operator.Avoid paying via this.Im sure its deliberate

Beware of scammers as I parked my car for five hours in Atlantic hotel parking and been charged twice same time first payment was £7.00 and second Payment was £10.89 and I emailed them and response was this below

Good morning,

Thank you for bringing this issue to our attention, we will make sure our Technical Team know about it straight away.

Unfortunately, we’re unable to refund parking that has already been purchased. We apologise for any inconvenience caused and appreciate your understanding.




Kind Regards

Over priced difficult parking experience hidden extra charges in the small print. Awful company please park anywhere else if you can.

Automat am Krankenhaus Hackenbroich wollte kein Bargeld und keine EC Karte. Dann schrieb er DEFEKT- was ist mit meiner Parkgebühr?
Foto habe ich.

What an absolutely innovative business model. Create a parking app that requires a mobile signal, install it in an area with patchy mobile reception, then make sure users can't pay for any post time only current after they've left and regained signal. Very very mercenary.

The experience goes something like this:

Park car.
Attempt to pay.
Discover there is little or no signal.
Leave the site and regain signal.
Attempt to pay again.
Discover the app won't accept payment for the period you've just parked which means extra wonga for Phil and Wendy, cha-ching.

Apparently, your willingness to pay is less important than your ability to navigate a technological obstacle course.

Most parking systems are designed to collect parking fees. This one seems designed to ensure that anyone who encounters a connectivity issue is left wondering whether the objective is parking management or revenue generation through technicalities.

If you're visiting a remote location with unreliable reception, I'd suggest bringing a satellite phone, a telecommunications engineer, and perhaps a time machine so you can make the payment before the app decides you're no longer worthy of giving it money.

A truly frustrating and customer-unfriendly experience that punishes honest visitors who are actually trying to pay. The technology exists to make life easier. Sadly, Evology seems determined use it to maximize their earnings by taking as much money as possible from anyone parking.

I do notice that Evology which is part of Parking Eye limited which does not respond to any comments and in that respect i'd like to highlight directors Philip Neil Boynes (CEO) and Wendy Wun Man Chung.

Why oh why do local authorities use this type of crap, I'm talking about you Lee Valley Regional Park Authority, i use a lot of parking apps, but this one really takes the money grabbing gold medal.

Booked a car park space - quite easy. Needed to change the car registration 3 days before the booking as mine was being serviced and I was offered a loaner. Emailed them - nothing. Filled in their online form - nothing. Tried 'live' WhatsApp support - which told me to email them. Called them - automated message and then the call disconnected. Impossible to contact - clearly running down the clock to the point where they can point to their T&Cs and say ' You didn't contact us early enough'. Kept timestamped records of all my contacts. Chargeback initiated. Never use them again.

We needed to park in order to use the toilet facilities, drove into the Thistle Hotel car park, noticed various ticket machines, but all turned off (private contractor, so won't even fund conversion to card/cashless payment, unlike local authorities do!?).
We tried to install the App as directed, on 2 different devices and network providers.... after many rebooting and going round in circles we hadn't realised we'd spent 20mins, so we gave up as no way to pay otherwise.....
Guess what?
Nice parking fine in the post after the holiday.
DO NOT USE EVOLOGY CAR PARKS!!!!
Just on principle!
THEY DESERVE ZERO stars.
Totally unacceptable.
Particularly as we aren't the first to experience this issue!?!?

Parked at evology parking in abersoch, couldn’t pay by card, either cash or app only, app didn’t work, tried again during the day and when it finally worked wouldn’t let me pay for the actual time parking, only gave the option to pay at the time when the app worked which was massively more expensive. Would recommend no-one to use evology parking, terrible service and complete rip-off, company needs to be investigated.

This app is really bad. I havevit because I go to Arrow Park Hospital a lot. The first time it worked great. I parked entered the time I would be there and paid by card. The next time it wanted account details and just went round in circles. I had to walk the whole length of the hospital to pay and will have to do that from now on.
Dont bother just use the kiosk, not sure why the app isnt so easy!!! Police car with.\nBlue lights on, it would cause me to have a Panick.Tap, the federation says more than 100 police officers and staff across the country have died by suicide since 2022.Nick, who works on the search for Sarah ever's body retired with complex p.TSD it's constant drift, drip drif.T a trauma that you get so it's not just30

I tried to register with CPPPermits and evology at the start of last month. No luck because I could not get the login organised. I then have been given TWO parking tickets to stay minutes longer than the 90 minutes 'free' because I could not register my car with Evology for the free 5 hours my Sports Membership entitles me to, once officially registered.
Tried to register again, and Evology wanted to send me an activation code that never came. I emailed to ask for it on Thursday, Friday and just now. No response at all.
They seem to deliberately delay or prevent my registration. Would this be so that you can charge me more £80 parking tickets at will?
There is also the issue that Evology wants FULL credit card details, not just the long number. This gives them the right to take as much money off my card as often as they want. Unethical, and not standard practice when booking hotels etc, but at least hackers would have a field day.
Still waiting for my activation code, atrocious services, avoid if at all possible.

Overnight parking next to hotel. First night paid by card via ticket machine, £7.50 as shown on charges board. Second night, ticket machines not working had to download app to pay. Charged me £10.39. Tried to contact Evology but just get computer generated responses. Thieves.