They blocked my card and didn't bother to call me. I called and after they got all my information, they transferred me to different people who were all useless and couldn't help resolve the problem.... Toon meer
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Lees wat reviewers zeggen
Joined Excite Credit Union to be able to refinance our home through your CU. Due to an extreme lack of communication, the loan never happened. Without my knowledge, the interest rate lock was exten... Toon meer
My father was in the hospital, and we needed help with his account. LaQuandra Phillips was knowledgeable and empathetic as she walked us through our options. Then, when I needed additional help the fo... Toon meer
I have excite for my car loan. I made my payment with a checking account and they reported my payment as 30 days late because they don’t give you credit for your payment until the payment clears. The... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Excite is a relatable, jean-wearing, never-boring, highly-caffeinated credit union. We’re made up of smart, friendly people who feel it’s our responsibility to take care of the neighborhoods we live in. And we want to give everyone the chance to build a financially stronger future – because together is the only way to step up to better. Oh, we are also a very stable financially sound 69-year-old credit union with $650 million in assets and 43,000 neighbors (Members). We serve our neighbors in nine counties – Santa Clara, Santa Cruz, San Mateo, San Francisco, Monterey, and Alameda counties in California – and New Hanover, Pender, and Brunswick counties in North Carolina. We also offer the same great benefits to over 400 of our business friends. We’d be happy for you to visit us at excitecu.org. Federally insured by NCUA.
Contactgegevens
265 Curtner Ave, 95125, San Jose, Verenigde Staten
- 800.232.8669
- service@excitecu.org
- excitecu.org
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Customer Service New Account and wire transfers
Great Customer service!!!
Able to explain every question we had on the accounts and Wire transfers.
We were very satisfied with all our questions
Answered.
Thank you
Virginia And Lillian Villarreal
Such a wonderful atmosphere
Such a wonderful atmosphere! Everybody's so friendly, helpful, and kind! They greet you when you walk in which really makes you fell welcomed! Keep up the good work Excite!
Joined Excite Credit Union to be able…
Joined Excite Credit Union to be able to refinance our home through your CU. Due to an extreme lack of communication, the loan never happened. Without my knowledge, the interest rate lock was extended once, with a second extension in effect. Then it expired prior to funding and recording. Not a great experience !
Do not honor commitments
We worked with Excite recently and have…
We worked with Excite recently and have to say that I am very impressed with how fast the team is and how approachable everyone is. They made our entire experience very smooth. I strongly recommend Excite to everyone whether you are looking for a loan or a savings account.
Keep it up Excite team!
I use the branch on blossem hill road
I use the branch on blossem hill road , polite , frendly , the only people i trust to manage and keep my money safe , now my who family
banks at excite , no hassle banking
Excite gave me an opportunity that no…
Excite gave me an opportunity that no other bank would consider. After experiencing an identity theft issue, I was left seemingly without any hope to achieve financial freedom. Now I can see the light at the end of the tunnel.
Karen was very helpful in assisting me…
Karen was very helpful in assisting me on my auto loan . She gave me the approval and all the requirements right away. We completed my auto loan in a couple of days. I just hope that for next time, I can sign everything online since I live all the way in Alameda County. I appreciate Karen a lot for walking me thru the process. Thanks again, Evelyn
Excite is easy to bank with and…
Excite is easy to bank with and products and services are very competitive even in current market conditions and no other CU or bank was able to beat their rates at the same time maintaining worlds best customer service
It took about 2 weeks to get a $2500…
It took about 2 weeks to get a $2500 check deposited to my savings account to be cleared.
i am client for this bank aver a year…
i am client for this bank aver a year and had recently only positive experience, especialy while required transfer money oversees , as urgent request for my travel. all solved with professional access. appreciate.
The staff is a truly helpful and very…
The staff is a truly helpful and very quick to get the job done. And he’s helped me over the last 15 years with everything I need in banking
Great customer service in a clean and…
Great customer service in a clean and friendly environment.
I deposited money into my account and…
I deposited money into my account and had a positive balance but then I checked my account before my payday and they put three $29 overdraft fees on my account when it wasn’t Overdrawn I am so frustrated and disappointed and I’m closing this account as of today. All other Banks are getting rid of overdraft fees but they are sneaking them in.
Buen banco para ahorrar su dinero
Buen banco para asegurar su dinero
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