Exclusive Lighting Ltd Reviews 

196
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Staff in store were super friendly and helpful. Living out of the area we made the purchase online. This was an efficient and quick service and despite having placed the order on a Saturday, the item... Toon meer

Beoordeeld met 5 van de 5 sterren

The staff at Exclusive Lighting were so helpful with us in choosing our table lamp. The quality is lovely & we are delighted with this lamp which is the second lamp purchase we have made in 2 days wit... Toon meer

Beoordeeld met 5 van de 5 sterren

They have a great range of lighting at competitive prices. I ordered two table lamps and two shades. Joanne from Exclusive rang to suggest that the shades I ordered would be too small for the bases, a... Toon meer

Beoordeeld met 5 van de 5 sterren

Fabulous Company from start to finish. 2 beautiful outdoor lights ordered and loved them so much ordered another. When it arrived the glass shade was broken so sent an email. Customer service brillia... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Lampenwinkel

Geschreven door het bedrijf

We are a family run business with over 20 years experience selling all types of traditional, contemporary & modern lighting for every room in your home at affordable prices. We have an extensive showroom in Leeds. We have free parking for customers and are open 7 days per week with late night shopping on a Thursday.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

196 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(196)

40 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I purchased a 3 light island light for…

I purchased a 3 light island light for my new kitchen.
The light looks fantastic.
Very satisfied with my purchase.
The service at Pratts Leeds was exceptional,Suzanne even picked the light up from the warehouse for me to collect from the store the next day.
Would highly recommend this company.
Great choice of lighting and exceptional service.

25 september 2025
Beoordeeld met 5 van de 5 sterren

Light accessories

The lady who served us did very well in ensuring that our products were wrapped very well to avoid them slipping out of the packaging. She was very knowledgeable of the light bulbs and replacement parts we wanted. Well done there.

6 september 2025
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Antwoord van Exclusive Lighting Ltd

Thank you for leaving us this review, we really appreciate it! I will pass your comment's onto your salesperson Suzanne.

Beoordeeld met 3 van de 5 sterren

The lights I ordered are beautiful

The lights I ordered are beautiful. The staff weren’t that enthusiastic which I wa shooing for when purchasing in person. They were helpful but didn’t have any knowledge on smart light bulbs which is what I was looking for. The information they gave me on he size of lightbulb was incorrect so the bulbs I bought didn’t fit which was a shame when I specifically asked so the electrician could fit them. It took 3 lightbulbs before I found the correct one which was very frustrating

26 augustus 2025
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Antwoord van Exclusive Lighting Ltd

Thank you for leaving us this review, we are delighted to hear that you are happy with the lights you purchased from us.

With regards to your comments about the smart bulbs, our staff can only be trained in the products that we sell! The E27 lamp holder information you were given was correct for this light fitting however there are multiple sizes of bulbs with an E27 lamp holder on the market. I am glad you found one to fit.

Beoordeeld met 5 van de 5 sterren

Very helpful and knowledgeable…

Very helpful and knowledgeable assistant who knew her stock well.
Her advice made selecting the correct lights easy. Prompt delivery

29 augustus 2025
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Antwoord van Exclusive Lighting Ltd

Thank you for your lovely review, we will pass your comments to Suzanne who was your salesperson.

Beoordeeld met 5 van de 5 sterren

Fantastic friendly service

Fantastic friendly service. Beautiful lights highly recommend
Sorry 1 star was definately a mistake

28 juli 2025
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Antwoord van Exclusive Lighting Ltd

Thank you for your lovely review and comments about our service, maybe the 1 star review was an error? We hope to see you again soon!

Beoordeeld met 5 van de 5 sterren

Efficient and effective

The ordering and delivery process was easy and quick. The light fitting arrived well packaged and fully protected. Sadly the fitting was too big and I needed to return it. Again, the process was simple and straightforward. The refund was made quickly. Although disappointed we didn’t get the light fitting we were hoping for the company were great and we’ll consider using them in the future.

26 juli 2025
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Antwoord van Exclusive Lighting Ltd

Thank you for leaving this review, we hope to see you again soon to help you choose the perfect light for your space!

Beoordeeld met 5 van de 5 sterren

Great customer service

I was struggling to find some light that would fit my decor, the first lady that served me was very patient, she showed me different options. When I went back to order, a different lady served me, she was also efficient, The actual centre light was out of stock, items sourced in dubai, I got it the following week, impressive. Unfortunately they are not up yet, due to waiting for a tradesman. Hopefully they will be fabulous.

25 juli 2025
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Antwoord van Exclusive Lighting Ltd

Im so happy that we sourced your light sooner than anticipated and you were happy with the service you received feom our sales team

Beoordeeld met 5 van de 5 sterren

Interior design accessories and lighting

If you need to discuss something with Exclusive Lighting customer service that you think you don't like, it's just for a moment of nostalgia. Exclusive Lighting UK is a great family run business, always happy to help and who go the extra mile to understand their customers needs. I love Exclusive Lighting UK, simply brilliant! Thank you, number 1. Love you!!!

15 april 2025

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