Exclusive Lighting Ltd Reviews 169

Great range of products and friendly customer service, right value for money

Lovely lighting, quality is gorgeous…thank you

Great items and good value. Arrived well packaged. Only issue was with Royal Mail whose tracking kept changing. Firstsaid I would get my delivery on the Thursday then when it didn’t arrive it had no date but items never arrived until the following Monday!

Delivery was dreadful, delivered to the wrong house, more over the house it was delivered to they must have thrown it over the fence as it was in the. Back yard and the gate was locked. Our order was glazed light fittings as well. Fortunately the packages were good but the delivery was disappointing. We had to walk around 3 streets to find it. Not professional at all! Moreover we called Dpd. And Christopher Prats and neither were interested in helping me out trying to find where our delivery went. After 7!hours we eventually found it! Disgraceful

Product as described with super quick delivery. Perfect.

Product not in stock. told it would be in March. Now told July

Staff Always very helpful, even putting different bulbs in the light fittings to see which looks best, very reasonable prices

We visited the showroom twice to look at various light fittings. On both occasions we were looked after in a most professional and helpful way. We found several light fittings were liked and purchased these, delivery was effected within the timescale promised.
Great experience well done.

Lovely store to browse round. All our rooms in our new home have been lit by Christopher Pratts. Great staff and the lighting department have so much choice at reasonable prices. My latest ceiling light for our lounge is perfect

Great help and home delivery. Superb quality of the lamp what is now a standout piece of my living room.

Very good thanks

The sales assistant was very helpfull , the light fitting was out of stock till January but she called the supplier to check they hadnt got one in stock.

The woman who served me was very friendly and she remembered me from the last light I bought and she emailed me when it arrived . No complaints .

You sold me fantastic lighting that looks amazing and you delivered when you said you would.

I purchased a 3 light island light for my new kitchen.
The light looks fantastic.
Very satisfied with my purchase.
The service at Pratts Leeds was exceptional,Suzanne even picked the light up from the warehouse for me to collect from the store the next day.
Would highly recommend this company.
Great choice of lighting and exceptional service.

Helpful staff via telephone, very pleased with the product .

The lady who served us did very well in ensuring that our products were wrapped very well to avoid them slipping out of the packaging. She was very knowledgeable of the light bulbs and replacement parts we wanted. Well done there.

The lights I ordered are beautiful. The staff weren’t that enthusiastic which I wa shooing for when purchasing in person. They were helpful but didn’t have any knowledge on smart light bulbs which is what I was looking for. The information they gave me on he size of lightbulb was incorrect so the bulbs I bought didn’t fit which was a shame when I specifically asked so the electrician could fit them. It took 3 lightbulbs before I found the correct one which was very frustrating

Very helpful and knowledgeable assistant who knew her stock well.
Her advice made selecting the correct lights easy. Prompt delivery