Staff in store were super friendly and helpful. Living out of the area we made the purchase online. This was an efficient and quick service and despite having placed the order on a Saturday, the item... Toon meer
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Lees wat reviewers zeggen
The staff at Exclusive Lighting were so helpful with us in choosing our table lamp. The quality is lovely & we are delighted with this lamp which is the second lamp purchase we have made in 2 days wit... Toon meer
They have a great range of lighting at competitive prices. I ordered two table lamps and two shades. Joanne from Exclusive rang to suggest that the shades I ordered would be too small for the bases, a... Toon meer
Fabulous Company from start to finish. 2 beautiful outdoor lights ordered and loved them so much ordered another. When it arrived the glass shade was broken so sent an email. Customer service brillia... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are a family run business with over 20 years experience selling all types of traditional, contemporary & modern lighting for every room in your home at affordable prices. We have an extensive showroom in Leeds. We have free parking for customers and are open 7 days per week with late night shopping on a Thursday.
Contactgegevens
c/o Christopher Pratts, 9 Regent Street, LS2 7QN, Leeds, Verenigd Koninkrijk
- Leeds 0113 245 9199
- leeds@exclusivelightingltd.co.uk
- exclusivelightingltd.co.uk
4,8
Uitstekend
195 reviews
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Antwoord van Exclusive Lighting Ltd
Thank you for taking the time to leave us a 5 star review, we really do appreciate it.
slow delivery
Light is fine but the promised delivery date was put back and took around 4 months from ordering to actually turning up
27 mei 2026
Antwoord van Exclusive Lighting Ltd
Hi Mark,
I see you have left us another 2 star review regarding the floor lamp you ordered at the end of January with an ETA of late March/Early April. I understand your frustration at the ETA being pushed back by our supplier however as soon as we learned of this delay in Mid February (2 weeks after you placed the order), we did notify you and offer you a full refund or our showroom display model.
You chose to wait for the item to arrive with the extended ETA and i am happy to see it was delivered to you at the end of May.
Please accept our apologies for the delay in fulfilling your order but some things are unfortunately out of our control.
Kind Regards
Suzanne
Great service
Staff were extremely helpful and helped me find exactly what i wanted.
The lights were delivered bang on time. Excellent service
26 mei 2026
Antwoord van Exclusive Lighting Ltd
Thank you for taking the time to leave us a 5 star review of your experience, we really do appreciate it and we look forward to seeing you again soon.
Antwoord van Exclusive Lighting Ltd
Thank you for your 5 star review!
Exclusive Lighting Ltd
Quality product, good advice and received in good time. Thank you.
30 april 2026
Antwoord van Exclusive Lighting Ltd
Thank you for your 5 star review of our product, advice and delivery. We really do appreciate you taking the time to leave it for us!
Antwoord van Exclusive Lighting Ltd
Thank you for your 5 star review. We really do appreciate you taking the time to leave it for us!
Great range of products
Great range of products and friendly customer service, right value for money
8 april 2026
Antwoord van Exclusive Lighting Ltd
Thank you for your 5 star review. We really do appreciate you taking the time to leave it for us!
Antwoord van Exclusive Lighting Ltd
Thank you for taking the time to leave us this review, we really do appreciate it.
Exclusive Lighting Ltd
Great items and good value
Great items and good value. Arrived well packaged. Only issue was with Royal Mail whose tracking kept changing. Firstsaid I would get my delivery on the Thursday then when it didn’t arrive it had no date but items never arrived until the following Monday!
25 maart 2026
Antwoord van Exclusive Lighting Ltd
Thank you for taking the time to leave us this review, it is much appreciated.
Exclusive Lighting Ltd
Delivery was dreadful
Delivery was dreadful, delivered to the wrong house, more over the house it was delivered to they must have thrown it over the fence as it was in the. Back yard and the gate was locked. Our order was glazed light fittings as well. Fortunately the packages were good but the delivery was disappointing. We had to walk around 3 streets to find it. Not professional at all! Moreover we called Dpd. And Christopher Prats and neither were interested in helping me out trying to find where our delivery went. After 7!hours we eventually found it! Disgraceful
1 maart 2026
Antwoord van Exclusive Lighting Ltd
Good Morning Chris,
I am so sorry to hear you had a delivery issue with DPD yesterday, I will ensure your comments are passed onto them regarding the place this delivery was left.
Our tracking system showed an image that it was delivered to your back door at 13:18, I am sorry that this wasn't at your property however we only can review the information that is provided.
Unfortunately Christopher Pratts wouldn't have been able to help with your delivery as they are a different company. I have spoken with their sales team this morning and i believe you were given our number to call however that call wasn't received by our team so we were completely unaware of your struggles to locate your parcel.
We are disappointed that you have left us a 1 star review for matters out of our control and for something we did not get chance to assist you with.
We hope to see you in the store again soon.
Product as described with super quick…
Product as described with super quick delivery. Perfect.
24 februari 2026
Antwoord van Exclusive Lighting Ltd
Thank you for taking the time to leave us this 5 Star review, we really appreciate it!
Staff Always very helpful
Staff Always very helpful, even putting different bulbs in the light fittings to see which looks best, very reasonable prices
30 januari 2026
Antwoord van Exclusive Lighting Ltd
Thank you for taking the time to leave us this review, we really do appreciate it.
Looking for new light fitments
We visited the showroom twice to look at various light fittings. On both occasions we were looked after in a most professional and helpful way. We found several light fittings were liked and purchased these, delivery was effected within the timescale promised.
Great experience well done.
26 januari 2026
Antwoord van Exclusive Lighting Ltd
I am delighted that you managed to find what you were looking for and were happy with the service we provided. Thank you for the review.
Lighting
Lovely store to browse round. All our rooms in our new home have been lit by Christopher Pratts. Great staff and the lighting department have so much choice at reasonable prices. My latest ceiling light for our lounge is perfect
26 januari 2026
Antwoord van Exclusive Lighting Ltd
Thank you for leaving us this lovely review about our Leeds store and staff, we really appreciate it!
Great help and home delivery
Great help and home delivery. Superb quality of the lamp what is now a standout piece of my living room.
26 januari 2026
Antwoord van Exclusive Lighting Ltd
Thank you for leaving this lovely review, I am glad you're happy with your purchase!
Great customer service
The sales assistant was very helpfull , the light fitting was out of stock till January but she called the supplier to check they hadnt got one in stock.
27 november 2025
The woman who served me was very…
The woman who served me was very friendly and she remembered me from the last light I bought and she emailed me when it arrived . No complaints .
26 november 2025
Fantastic lighting that…
You sold me fantastic lighting that looks amazing and you delivered when you said you would.
29 september 2025
I purchased a 3 light island light for…
I purchased a 3 light island light for my new kitchen.
The light looks fantastic.
Very satisfied with my purchase.
The service at Pratts Leeds was exceptional,Suzanne even picked the light up from the warehouse for me to collect from the store the next day.
Would highly recommend this company.
Great choice of lighting and exceptional service.
25 september 2025
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