Exclusive Lighting Ltd Reviews 

The sales team answering the phone very helpful

Great choice and friendly staff.

Delivered as promised. Nothing more, nothing less. Predictability and reliability essential for online purchases.

Great quality lighting. We were informed that these would be arriving in 2 weeks. Received a phone call to say they were in stock within 1 week.
Great service and helpful staff. Thankyou

Excellent customer service, so refreshing to buy something online and to have real people to deal with and available. I had a small problem with one of the lights I purchased and it was dealt with immediately. Amazing! I will definitely be buying from Exclusive Lights again.

Emma Kyng - Garden Designer

Good price, good communication, order arrived on time in good condition, exactly as ordered, fitted working within minutes.

Exception support service from the team, genuinely helpful all in all very pleasant experience

Great quality at great prices and delivered to our home address

Huge choice of fantastic lighting.
Very nice and helpful staff.
Easy access free parking.

Love the Adron external wall light design, surface texture & colour as well as the sale price so bought 2 but when home on trying to open just one glass screw cover to test fit the light bulb I found it incredibly difficult to unscrew without a rubber band for grip and completely impossible to screw back on due to a defective thread. Not suitable for an OAP to manage when the light is on the wall at height ! Lights were returned when staff found a 2nd glass could easily be removed however there were none left to replace the defective fitting.

Hi- really good service. Ordered and arrived in store when expected. Allan at Leeds based Pratts was really helpful and knowledgeable. Thanks very much!

We went to pick the products up and the assistant directed us to the back door where we could bring the car to load up.She was waiting for us and helped load he car.
Nothing too much trouble

Customer service was very helpful and courteous. Delivery was made on time as promised

The finished goods were perfect but I was not made aware either in store or on the telephone that the whole chandelier was posted completely disassembled very similar to an IKEA FLAT PACK. It took me one and a half hour to assemble.

Company has always been helpful, goods have been delivered promptly and arrived in good condition.

Great service, friendly and helpful staff

Delivery came on time and those who delivered were friendly and supportive.
Although the goods were well packed BUT I have to repack it to avert damage.

The lady who served us in Exclusive Lighting, Christopher Pratts, Leeds was extremely helpful. Mum has a severe visual impairment, and your employee spent time with us talking through the various options with regard to ceiling lights and installing different light bulbs so Mum could work out which lighting suited her best. We never felt hurried or pressured into making a decision and she even carried the lights out to my car when I called at the store to collect. In my experience good customer service is hard to come by, so I hope you will pass on our heartfelt thanks for such an understanding and patient employee. Best wishes Carol and Catherine