Ich habe eine Figur bestellt, die sonst nirgendwo mehr erhältlich war, außer bei Exfigure. Anfangs war ich etwas unsicher, ob sie auch wirklich original ist, aber meine Bedenken waren grundlos, der ge... Toon meer
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Lees wat reviewers zeggen
Had issues with initial delivery, but support worked with me in resolving them and getting me a replacement figure. Very polite and helpful.
So i ordered a figure and didn’t hear anything for 2 weeks, i got into contact with exfigure through email and had the issue resolved and my parcel although it was slightly different delivered within... Toon meer
Dear Exfigure team, Thank you very much for the excellent service and the fantastic selection of anime figures. I especially appreciate the friendly service and the fact that they help customers... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Exfigure is on a mission to provide authentic figure to customers love anime figure around the world. We promise that all the figures we sell are authentic, authentic, and authentic ! ! ! All customers are guaranteed a secure online shopping experience and shop with confidence. We offer free shipping for every order. Global express is expected to arrive in 10-25 working days.
Contactgegevens
HONG KONG, 999077, Hong Kong, Hong Kong
- exfigure@gmail.com
- exfigure.com
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 71% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Bonne expérience
La figurine est arrivée rapidement et semble officielle mais la boîte a subit des chocs visibles et la figurine est légèrement rayée à certains endroits mais un ensemble malgré tout correct.
Still shipping on weekends!
I purchased my figure on Saturday, and they shipped it on Sunday! ! Customer service is also quick to respond on weekends. This is very good.
Excellent 5 stars ✨
First time purchase from Exfigure. Email reply really quick and responsible from Mr. Jackie Wu. Reply me with detailly answer. Also takes picture and video show me how the item actually looks like before I purchased it. Package packed very well. Item is brand new no damaged. Will buy from Exfigure again. 5 stars ✨
Great Experience Overall
The ordering process was simple and easy. The product also shipped very quickly. 5/5 experience and would order from Exfigure again without hesitation.
Beyond perfection!!!
Beyond perfection, a trustworthy Store with professionals customers service, this is my 2nd order from them and thing are going very well, order arrived early than expected and the item inside qas packaging very well with alot of cushion inside the Delivery Box, Highly-rated for this Store, and thank you very Much ExFigure!
Reliable seller
Immediate tracking available, fast air delivery. Packaging can be improved as there was minor damage to the item box.
Good Support, Fast Delivery.
There wasn't much I had to complain about with my experience. The shipping was rather fast, support as well, and the figure was the real thing. The one complaint would be that I don't know if it happened before or during shipping, but the figures plastic box within the cardboard box was broken and a small piece of the figure broke off. It's not very noticeable and I would be willing to buy from Exfigure again.
Great experience with shipping
My myethos Skadi arrived in 1 week. Her box is huge, so free shipping is great.
Exfigure reduces the declared value, so the import cost is so low. The only regret is that they don't offer pre-order, otherwise, I would order more.
Highly recommended, trusted store
Great communication from start to end. The figure I ordered arrived in perfect condition! Fast shipping once shipped, even from China to Puerto Rico took like 2-3 days.
Definitely a store I can buy again in the near future and I highly recommend.
Figure I ordered:
Bilibili - 22 Niang - 33 Niang - 1/8 - 2233 End of Year Festival, 2021
Very bad customer service
Don't by anything from this website, they are located in china, you have to pay extra taxes at delivery (37€). My product came with some paint defects, they want me to return the product and doesn't want to pay the shipping for return. Customer service are awful and don't even excuse for the problem, i have serious doubts on the authenticity of the product.. So don't by from china, choose certified sellers.
die Figur an sich ist super
die Figur an sich ist super, aber die daten sicherheit ist etwas schlecht von der seite. Habe nach bestellung schon 3 Faike Emails erhalten, von *angeblicher*: DHL, DPD und UPD. Alle mit der Meldung das mit meinem Paket etwas schief gegangen sei und ich doch auf den Link klicken und meine Adresse angeben solle damit die es mir richtig zusenden können.
My experience went really well the…
My experience went really well the whole website well organized the prices are perfect I'm so happy that I found this website.
Packaged with care for international…
Packaged with care for international shipping. Figure was genuine and new as described. Thank you!
I’d been looking for this figure for a…
I’d been looking for this figure for a long time, and the price was better than US listing I’d seen. The packaging was excellent and I received my order within 2 weeks from placing it. Overall a great place to check out as a figure collector.
All figures are in stock and free shipping
As a US collector,I often order with exfigure. I much prefer to pay outright for my figures rather than have a bunch of outstanding money I will have to pay later. Since I know exactly how much money I have right now and I don't know how much I will have later. That's why I chose exfigure, all figures are in stock and free shipping.
Trusted shop and Authentic product
For those who are a bit on the fence on ordering from Exfigure I would recommend to do so. The shop sells Authentic product and is a trusted shop!
The shipment are secure and speedy, I received my figure in less than 2 weeks after I made my payment. Their customer service is also very great and responsive.
Very happy with my purchase and will likely to make more purchase in the future.
Very good service
Very good service, quick at getting back to you, thank you. Jacqueline
Really happy with experience 10/10
Really great to deal with sent pictures of the item before hand.
Really well packaged for overseas shipping (big huke saber), would happily buy from again 10/10 :) (UK buyer)
Reliable Service: Every Order Insured
I had an issue with my order as my package went missing. However, their customer service was excellent. They promptly sent a new figure at no additional cost to me. The fact that Exfigure includes insurance for every package gives me confidence when shopping here. I appreciate their commitment to ensuring a positive customer experience.
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