Exjet services Reviews 

142
•
TrustScore 4.5 uit 5

4,4

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Beoordeeld met 5 van de 5 sterren

Thank you to Exjet for responding so quickly recently and special thanks to Diggy for his expertise, patience and kindness in resolving our problem.

Beoordeeld met 5 van de 5 sterren

We were starting some development works at our property when one of the contractors discovered that the sewers were blocked in two different places. Dave from Exjet arrived within two hours of calling... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Had a blockage in the toilet ,somewhere between soil pipe and main pipes resulting in water backing up. Plumber found offending item (rim block holder) but thought there was a second blockage which... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Absolute joke of a company. They turned up outside our house, blocked the entire street and then sat in their vehicles for 45 minutes running their engines while having a coffee break. Yes they need t... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Rioleringsdienst
  2. ook in
  3. Septic tankservice

Geschreven door het bedrijf

Exjet Services are one of the UK’s premier specialist drainage engineering, surveying, cleansing and sewer rehabilitation companies. Since our formation in 1986, we have increased our field of operations from simple blockage removal to a full service covering all drainage related issues inclusive of high quality CCTV and other drainage related surveys, Civil Engineering, “No-Dig” pipe remediation, high volume sewer jetting, confined space works and consultancy services. Exjet Services prides itself on being able to resolve any drainage issue that you may have from singular blockages in domestic type properties to the most complex site investigation and remediation projects. Today we remain at the forefront of the drainage industry by providing the most up to date and cost effective drainage solutions suited to our customer’s individual needs. With a highly trained and experienced management team, and accreditation to the highest standards including ISO9001, 14001 and OHSAS 18001, and Achilles Verify , you can be assured of our commitment to providing a first class quality service for all of our customers. From estimate to completion, we provide complete drainage solutions that set the industry standard. Here at Exjet we aim to offer a “one stop shop” for all drainage related works, so whatever issue we have, however large or small, you are only a phone call away from a truly professional service…


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

142 reviews

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4,4

Alle reviews

(142)

7 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

This company went "Above and Beyond"…

This company went "Above and Beyond" for a hysterical woman in a ground floor flat with a MAJOR blockage made worse by upstairs flats using the loo!!! Problems in locating due to the nature of the building, but Gentleman who came out first stayed to the end to see it out! He even cleaned out (mess)!! that had come up in the bath! simply saying " He was use to it"!

24 februari 2021
Review zonder uitnodiging
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Antwoord van Exjet services

Good morning Fiona thank you for taking the time to leave us a review ! We're pleased that you're happy with the service we offered and we'll make sure this is feedback to our engineer.

Beoordeeld met 5 van de 5 sterren

First Class service

First Class service
Very reliable, professional pre site service and an excellent site team with a real attention to regulation compliant work. Good value for money - would definitely recommend.

22 februari 2021
Review zonder uitnodiging
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Antwoord van Exjet services

Hello Andrew - Thank you for taking the time to leave such a fantastic review!

Please let us know if we can be of any further assistance.

Beoordeeld met 5 van de 5 sterren

Good comms prompt,problem sorted…

Good comms prompt,problem sorted efficiently would use again

21 februari 2021
Review zonder uitnodiging
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Antwoord van Exjet services

Hello Mr Burridge thank you for the 5* review! Please let us know if we can be of any further assistance.

Beoordeeld met 5 van de 5 sterren

Great service

Just a quick note to say how lucky you are to have such a diligent and hardworking employee in Dave. Despite being confronted by a truly awful problem Dave literally went the extra 37m to do everything he could to find a solution. As you can imagine I'm delighted with the result and just wish I'd been able to get Dave out to deal with the problem sooner.

So be sure to give Dave a big pat on the back, he was not only friendly, helpful and positive but his determination and perseverance has solved an awful problem for our family...many thanks Dave!!

D Silk

17 februari 2021
Review zonder uitnodiging
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Antwoord van Exjet services

Good afternoon Mr Silk we'll make sure this is past on to our engineer Dave ! We're pleased you received the level of service we expect. Please let us know if we can be of any further assistance.

Beoordeeld met 5 van de 5 sterren

a prompt and helpful service.

a prompt and helpful service.
the guys who attended gave me plenty of advice and resolved the issue quickly in a busy commercial site, highly recommend

17 februari 2021
Review zonder uitnodiging
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Antwoord van Exjet services

Thank you for taking the time to leave a review today! Please let us know if we can be of any further assistance.

Beoordeeld met 5 van de 5 sterren

Speedy friendly service

Called having discovered a huge blockage in my drains, which was going to stall some building work that was about to commence. The phone was answered straightaway, and the lovely lady who picked up was really helpful. Explained that they had someone who could come after they finished the job they were on. An hour later, a really nice guy turned up and worked really hard to clear my blockage - which he did!
Excellent service all round. I would highly recommend this company, and will definitely use them again.

15 februari 2021
Review zonder uitnodiging
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Antwoord van Exjet services

Good afternoon Annemarie thank you for the kind words! Please let us know if we can be of any further assistance.

Beoordeeld met 5 van de 5 sterren

Blockage in exterior pipe

Blockage in exterior pipe, all cleared very quickly and efficiently by one guy who was very polite and even early for the appointment on a Sunday am. Thank you.

1 februari 2021
Review zonder uitnodiging
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Antwoord van Exjet services

Good afternoon Ann,

Thank you for the 5* review! This will be past on to the engineer who attended. Have a great day!

Beoordeeld met 5 van de 5 sterren

So easy to deal with and great value

So easy to deal with and great value. Had a blockage to a surface water drain which turned out to be a collapsed subterranean pipe which was also full of chunky tree roots. The guys who turned up worked like troopers in a cramped, soaking wet environment on a freezing cold horrible day to try and clear as much as possible in order to get a temporary flow reinstated pending pipe renewal.
I’ve used Exject a number of times previously which is why I used them again & they certainly didn’t disappoint. A quick shout out for Steve and Sam who attended, hard workers who know there stuff!
Totally recommend Exjet.

26 januari 2021
Review zonder uitnodiging
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Antwoord van Exjet services

Hello Mr Taylor we appreciate your kind words ! We'll make sure Steve and Sam are made aware.

Beoordeeld met 5 van de 5 sterren

Fast, Friendly and Professional

Had a blockage in the toilet ,somewhere between soil pipe and main pipes resulting in water backing up. Plumber found offending item (rim block holder) but thought there was a second blockage which he did not have the equipment to locate hence call to Exjet.
Am a shift worker so booked convenient appointment via phone, where staff were efficient and friendly explaining their rates clearly. Prompt attendance by engineers, engaged well and went to work finding the offending object (suction cup holder).
Next time (hopefully there won't be) I will call Exjet first. Would recommend.

14 januari 2021
Review zonder uitnodiging
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Antwoord van Exjet services

Hello Wendy - Thank you for the kind review!

Beoordeeld met 5 van de 5 sterren

GREAT SERVICE from start to finish had…

GREAT SERVICE from start to finish had a great service from Exjet, The technician that came to unblock our toilet was amazing, didn't give up until he found the problem, which turned out to be a old rim block carrier which had got lodge in the u-bend. (We were told by Dyno rod that we had a weak flush.) The phone booking was easy and very helpful.

5 januari 2021
Review zonder uitnodiging
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Antwoord van Exjet services

Good afternoon Mr Diton Thank you for the great review! Please let us know if we can be of any further assistance.

Beoordeeld met 5 van de 5 sterren

Excellent, quick and efficient

I contacted Exjet to see if they could come out to unblock a drain on Boxing Day, which they managed later that afternoon (thank you). The engineer who came out was both very friendly and very knowledgable. Not only did he unblock the drain efficiently, he also informed us that it appears that the drain is shared with our neighbour, and therefore the repsonibility of South West Water. He advised us that we should contact them to see if we could be reimbursed with the costs from SWW. This is currently ongoign but appears very positive, so thank you very much for the advice.

30 december 2020
Review zonder uitnodiging
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Antwoord van Exjet services

Good afternoon Mr Jackson we're pleased you were happy with the service we provided. Let us know if we can be of any further assistance.

Beoordeeld met 5 van de 5 sterren

Phoned for a drain unblock

Phoned for a drain unblock - as it was a Saturday was put through to the out of hours service - unfortunately they were really unhelpful so we put the phone down after giving our address. Later in the day there was a knock at the door and an Exjet engineer was passing from a previous job and called by to check we were okay and had sorted our issue. The employee had listened to the call and realised we needed assistance and offered to help if we needed it. He was really helpful and sorted our issue really quickly. Would definitely recommend but if calling out of hours don’t be put off by the out of hours call centre.

23 december 2020
Review zonder uitnodiging
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Antwoord van Exjet services

Thank you Mrs Hunt for your honest review. We're pleased that you were happy with our engineer and we'll take on the points you raised about our out of hours call center. Feedback is always important to us and this will help us improve our service going forward!

Beoordeeld met 5 van de 5 sterren

quick response and professional service.

We had a sewage upsurge from the drain in the charity shop necessitating us closing immediately, upon calling Exjet, they understood the urgency of the situation and got a team there within the hour, despite being busy. The chap was polite, 0organised and thorough - cleaned up after his work and overall he made a horrible experience less fraught.

15 december 2020
Review zonder uitnodiging
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Antwoord van Exjet services

Good afternoon Miss Johnson we're pleased that you were happy with the service we provided! Please let us know if we can be of any further assistance.

Beoordeeld met 5 van de 5 sterren

Blocked drains..

Blocked drains... same day service. Did what they said they’d do, useful advice going forward, charged what they said they’d charge, effective and efficient.

7 december 2020
Review zonder uitnodiging
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Antwoord van Exjet services

Good morning Mr Woodhouse thank you for the kind review!

Beoordeeld met 5 van de 5 sterren

friendly, hardworking and professional

Getting a quote and organising things beforehand was easy and simple. On the day they came when they said they would, were friendly, hardworking and professional. They allowed people in the village to get in and out when needed.

7 december 2020
Review zonder uitnodiging
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Antwoord van Exjet services

Good afternoon Mr Nightingale - We're pleased you're happy with the service we provided! Let us know if we can be of any further assistance.

Beoordeeld met 5 van de 5 sterren

Excellent sevice

Very professional company with experienced engineers and great customer service! Absolutely satisfied. Highly recommended

3 december 2020
Review zonder uitnodiging
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Antwoord van Exjet services

Thank you Mr Lelekacs your feedback is gratefully appreciated! Please don't hesitate in contacting us if you need any further assistance.

Beoordeeld met 5 van de 5 sterren

Very good experience

It wasn't urgent, but they still agreed to come next day. The operator rang me to confirm exact arrival time. He was courteous and efficient and got the job done. Price was reasonable for a man and equipment to come to my house. If only all companies were this effective.

12 november 2020
Review zonder uitnodiging
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Antwoord van Exjet services

Good afternoon Mr Parker

Thank you for your kind review !

Beoordeeld met 5 van de 5 sterren

Surface water drainage problems resolved by Exjet

Exjet expertise resolved our surface water drainage system problems with their excellently equipped van and support staff.
Their use of latest CCTV, power jetting system and well trained staff, did the job safely and neatly in difficult circumstances.
Thanks for your help and support.

2 november 2020
Review zonder uitnodiging
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Antwoord van Exjet services

Good afternoon Mr Hargreaves - thank you for your kind review!

Beoordeeld met 5 van de 5 sterren

Fantastic service

Fantastic service! Knowledgeable, fast and helpful staff. Would highly recommend this company for any drainage issues.

17 september 2020
Review zonder uitnodiging

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