Express Oil Change & Tire Engineers Reviews 40.085

My name is Anthony Wade, and I am a Retired Army Veteran who had the privilege to visit the Express Oil Change on Battleground Ave in Greensboro N. C. for the first time. I had the pleasure of meeting a kind and professional gentleman name Antonio who I believe was the Manager over an equally professional and very kind crew for a safety inspection, which I passed. I generally revisit such places with courteous and professional service, and I must say that I will be revisiting them again without hesitation, and I will be sure to tell my friends about them because I was truly impressed. My service was rendered about two weeks ago, which a day or two later. I had caught pneumonia symptoms, but it didn't stop me from remembering that crew at Express Oil Change on Battleground because you definitely have this Veteran as a customer. Please let them know that this customer appreciates them!!! TC

Made an appointment, easy enough. Apparently that appointment made on the website isn't sent to the store OR this store on Woodward Crossing / Mall of Georgia doesn't pay attention to them as when I pulled up, they had no information about an appointment. They asked what I was there for and got the ball rolling. Within minutes, a young guy comes out an says they can't do the oil change as they do not have the filter but they can go ahead an do the tire rotation. I asked when they could get the filter and was told 20 minutes, so I suggested they get the tires done and when the filter gets there, do that. Efficient right ?
I verified that they had my phone number and went to the store next door. One hour after my arrival the car had not been moved from the oil change bay. I asked what was going on and they said they were about to do the tires and they are still waiting on the filter. I told them we were done and with NO APOLOGIES for the delay, wasting my time, not having the equipment on hand for an appointment, nada. They gave me my car and I left. I would never return as these guys apparently have ZERO customer service skills and just refuse business. I do not want to find out about their automotive repair skills as while I was waiting there was a lady that stated this was taking too long as she had an appointment to get to and she didn't know why they took the wheels off her car. BEWARE! 5-14-26

David helped me out with my tire and did a great job. He was very professional and friendly.

We had a rental car. The low oil light came on. We found your Express Oil Change. Lamar took great care of us.
He topped the oil off and even filled the windshield in a very professional manner.

I got my oil changed April 25th. Ryan R., Chris, and another female (I did not catch her name) serviced my Armada for an oil change. They did such a phenomenal job and I couldn't be happier! Ryan even answered all my dumb questions.
Chris has also been someone who has serviced my car in previous visits. She made an impression on me from my first visit and I always like seeing her face when I go. She's always so upbeat and friendly. I love seeing familiar faces when I have to get my car done. Being a female that's important to me. Chris and Ryan are top notch and truly deserve to recognized with a raise!
I will continue to visit this location because I trust these people and the work they do on my vehicles.

10/10 every time! Guys are incredibly friendly, knowledgeable, helpful and quick! Thank you, Payton Jameson! I always appreciate your help!

GREAT!!! customer service at the Covington Pike location.Called ahead about the issue I was having and spoke with Kris.He took care of me and gave me great advice about my car care.Thanks

David (Barrett Pkwy Location) is awesome!! Provided GREAT service and very knowledgeable, made the experience very enjoyable!! I’ll definitely be back!!

I received a recommendation to try the Ooltewah TN location on Reagan Lane zip 37363. Greeting, service, and performance of all concerned was way beyond any expectations! They are all at this location Rock Stars !!! I will return for service.

Tom was so professional and offered great customer service. He explained everything that was being done, made several recommendations, and was able to assist me in setting up a tire change after the oil change. He offered coffee/ and water as I was waiting in the lobby and he answered questions about the company. He is very proud of Express Oil and seems to love his job. I will recommend to all of my friends and I will definitely be back and ask for Tom!

Joseph customer service was very good also explaining more about what could make my car run better, oil change was less then 10min, highly recommend.

Andrew helped me today and he was very nice, quick and thorough! Super sweet too :)

Quick, friendly and didn't push unneeded services.

Great and fast service very nice employees and more reliable than any other oil change place I have been to. I will be returning to get my oil change again when it is time.

I want to thank Express for there kindness. They couldn't help me with my transmission problems ,the honesty and thoughtfulness was truly appreciated. We were traveling headed to New Jersey and car started having problems.

Come see Abby, 100% awesome respectful loving to deal with. Won’t find a better person to treat like you should be treated. What a great place. i surely will be back.

Ryan r. At the Spring Hill Tennessee site provided great service was knowledgeable and experienced. Would recommend to anyone needing their car serviced.

Fort Walton Beach Express Oil Change is the best of the eight Express Oil Change locations I have used over the years. The rest were good…this one is just better! From a great manager to the skilled technicians to courtesy from everyone…this place wins us over every time.

We had service…brake jobs…tires and other work. Great job all around.

Had a blowout on our trip, Carlos and Yovany got us right in and on our way in 45 minutes. They were very professional and accommodating. Thank you guys, you turned unpleasant situation into a pleasant experience. Manchester, TN #3255

After going for a coolant leak to which they told me the radiator needed to be replaced which we got done along with break pads and rotors which cost over $1700, I picked my car up only to break down on the side of the interstate due to all the transmission fluid draining from my car. Called them back told them the situation got it back to them to which they claimed to have fixed the issue only for the same issue to occur a week or 2 later. Mind you I’ve never had transmission issues with my car but they claimed I needed a new transmission and money don’t grow on trees and you shouldn’t have to go to a mechanic to spend thousands of dollars to fix something only to leave with something else broken. The workers were nice but the service wasn't now I have to go buy a new car before I’m forced to rebuild an old one.