expressone.hu Reviews 

They don't even try to deliver the package; they just keep rescheduling it for the next day, and they report it to the seller as a failed delivery - as if it was my fault.

A week later, my package still hasn't been delivered, and in response to my complaint, they sent me a patronizing email. I don't know what this company thinks of itself, but I've never seen such an amateurish and unprofessional attitude. They can discuss the rest with consumer protection.

They just continously sending emails the delivery was unsuccesfull. The package was ready to deliver at 18th of July sience then they unable to deliver.
0 customer care. Avoid by all cost if u can unfortunately I could not.

Horrible service, please do not use it!

I never, never had a delivery that went smoothly with ExpressOne. They cannot deliver to your home in any way whatsoever, and this is when they don't steal your package or keep it in depot ping-pong. Customer service is beyond useless every time, if that's when you can call them and their phone number doesn't crash.

They don't even try to deliver the parcel, it's in their depo for two weeks. They don't answer the phone.

Ordered a package from Amazon, Express Hungary supposedly delivered it on the 25th of June. Supposedly. What happened was they delivered a package to the first floor (we live on the 2nd), the recipients name didn't match mine, and neither did the address. I tried calling the courier multiple times from 3 different mobiles. He answered the 3rd time, apologised and said he or is colleague will correct the mistake the following day (on Friday). Nothings happened since then, the courier can't be reached (assuming he's blocked our number). You can't reach Express One's customer service, they're either extremely busy and keep you on hold until your call disconnects or straight up suggest the lines are too busy write then an email (hint: they don't reply to that either).

Very dodgy company, they used to be really good, now they're worse than Magyar Posta (Hungarian post). It's very difficult to be worse than Magyar Posta.

Do not recommend them.

Worst company I ever deal with.
They don't deliver to you but rather say your parcel is lost.

8 days waiting for my stuff from Budapest center tó Bodajk city ( 80 km 's)..shame company

Kézbesítési ütemezés frissítve (Delivery schedule updated) - Többször is átütemezik a kiszállítást. Halogatnak. Ez nagyon nem jó!
Express One Rugalmas csomag kézbesítési felület/szolgáltatás: ez nagyon rossz, szörnyen gyenge. Nem lehet előzetesen beállítani csomagpontra történő kiszállítást - csak aznap, miután már "Kiadva futárnak". Előtte is jó lenne; biztosítsák, hogy bármikor, nem csak a kiszállítás napján lehessen csomagpontot választani.
Ráadásul az is nagyon béna, hogy csak a kézbesítési cím közelében lévő csomagpontot lehet választani - emiatt is úgy lenne célszerűbb, ha a kiszállítást megelőző napokon is lehetne csomagpontra történő kézbesítést választani, mely esetben sokkal tágabb körzetben (pl. másik budapesti kerület) is lehetne csomagpontot/automatát választani; hiszen akkor a választásnak megfelelően egy másik futár körbe (másik körzetbe) is be lehetne osztani a csomagot.

paket wurde in den hof geworfen, ich war im urlaub, kein mail, kein tel.

3 napja szórakoznak velem, hogy hozzák a csomagomat... kritikán aluli...

Több napja várok egy csomagra, amit a Express One futárszolgáltatás egyszerűen nem hajlandó kézbesíteni.
Az ügyfélszolgálat gyakorlatilag elérhetetlen, telefonon nem lehet őket elérni. Teljesen megbízhatatlan szolgáltatás.
Elfogadhatatlan, hogy egy csomagot napokig “ülnek”, miközben a vásárló semmilyen információt nem kap.
Senki ne számítson korrekt és időben történő kézbesítésre.

Day1: They sent me a message that the packages should arrive today between 12:16 and 16:16. So I took half a day off, discovering that they decided at 10:00 that there is a capacity problem and the package will be delivered on a later date. Absolutely unreliable.
Day 3: I got a mail that they would deliver it today. Between 10:20 and 12:20. At 12:20, I got a new mail that the delivery is stil in progress, but that it can take another 3 hours. At 15:15 the delivery person had an accident or became ill.. Another day of waiting without result.

The soap continues. The packages are now scheduled somewhere in the afternoon. Another package scheduled for today is suddenly scheduled for tomorrow.

Since I do not want to wait for the 5th day in the week, I want to reschedule the delivery to tomorrow, so that all packages arrive at the same time, but I am not able to do that. Since they failed to deliver the packages on their behalf, the act like I was the reason that the delivery failed.

Zero professionalism and no respect to customer time. Waited 3 separate days for the same order and yet they didn’t deliver nor notified

How can this company still be alive? Previously I had a package that was in the Express One office for two weeks waiting for someone to bring it from Pécs to a village in the neighbourhood. You cannot pick it up. (In that case it was medicine that we needed for our holiday. Today I saw that the package would be delivered. This time within Budapest it failed delivery due to capacity issues. They are making their problem my problem. You do not have any influence on who the store picks for sending packages so please, very please may the go bankrupt?. Is there not a consumer representer that can urge shops not to use this transporter. Transporter.. yeah.. they recieved the package... but not much after this.

total bs, they say it will be delivered earliest 13:30, and I get sms 12.20 that they couldn't reach me and didn't deliver.
wtf is this bs?

Terrible experience, my package entered their tracking but is stuck in same state for more than 10 days and nobody knows where it is or is trying to help in any way.

I ordered two packages on 25/12/28 and they are still not here. I get 2 messages on each day. 1) on the morning that they deliver today at whatever time and, on the afernoon a 2) second mail about that they can't deliver today. They do it on each days in the past 2 weeks. I see UPS, DPD deliver in our street.