I had my first driving lesson with Manmeet and I honestly couldn’t have asked for a better instructor! He was so patient, calm and encouraging, and made me feel really confident behind the wheel. He... Toon meer
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Lees wat reviewers zeggen
Khyber made everything really easy to understand and the instructions were always clear. I hadn’t driven in about 5 years but after one lesson I already felt like I’d got most of the rust off. Would d... Toon meer
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Really disappointing experience. I booked a £74 lesson and the first instructor cancelled less than 24 hours beforehand. I used the credit to book another instructor, who also cancelled at short not... Toon meer
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Thank you for an enjoyable relaxing educational driving experience. I wish you all the best and have a good day. Although the lesson had to be rescheduled by Amera it worked out well in the end. The v... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
EzLicence is a marketplace that connects Driving Instructors with learner drivers. EzLicence emphasises transparency, providing people learning to drive with access to top-rated instructors and clear pricing structures. People learning to drive can browse instructors, check availability and book driving lessons in real-time.
Contactgegevens
Verenigd Koninkrijk
- support@ezlicence.co.uk
- ezlicence.co.uk
4,4
Uitstekend
475 reviews
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Heeft 76% van zijn negatieve reviews beantwoord
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I booked a manual driving lesson…
I booked a manual driving lesson through EzLicence, but the information on the website was not up to date. Just minutes after booking, the instructor cancelled, explaining that the car had broken down with no clear timeline for repair.
Although I booked on 18 April, it took four days to receive a refund confirmation email, which stated the refund could take 5–10 working days. While I appreciate their responsiveness, this delay was caused by inaccurate information on their platform, and I don’t think customers should have to wait nearly two weeks due to such issues.
18 april 2026
Review zonder uitnodiging
Antwoord van EzLicence
Hi Reza 🙂
Thanks for sharing your experience, and I’m really sorry to hear about the inconvenience you went through. I completely understand how frustrating it must have been to have your lesson cancelled shortly after booking, especially when you were relying on the availability shown on the platform.
Just to clarify, each instructor listed on the EzLicence website is an independent operator. They manage their own schedules, availability, and vehicle maintenance, so situations like unexpected car issues can sometimes arise beyond our direct control 🚗💔
Regarding the refund, once it’s processed on our end, the timeframe (usually 5–10 working days) depends on the financial institution used at the time of payment. We understand that waiting can be frustrating, especially given the circumstances, and we truly appreciate your patience 🙏
Your feedback about the booking information is important to us, and we’ll continue working on improving the accuracy and overall experience for our learners. If there’s anything else we can assist you with, please feel free to reach out 💬
Antwoord van EzLicence
Thank you for your feedback, Jimish! 😊 We’re so glad to hear you had a very good experience and found the booking process easy and convenient. 🙌 It’s also great to know our instructors made a positive impression.
Wishing you all the best on your driving journey—drive safe and enjoy the ride! 🚗✨
Richard was so patient and…
Richard was so patient and understanding for my first driving lesson. I was very nervous as I have no previous experience driving, but he was reassuring and very informative! Will be booking again!
14 april 2026
Review zonder uitnodiging
Antwoord van EzLicence
Thank you for sharing your experience, Mirna! 😊 We’re so glad to hear Richard made your first driving lesson a positive one. Starting out can definitely feel nerve-wracking, but it’s great that he was patient, reassuring, and informative throughout. 🙌 We’ll be sure to pass along your kind words. Looking forward to helping you again on your driving journey—see you at your next lesson! 🚗✨
EZLicense helped me to find my manual…
EZLicense helped me to find my manual driving instructor in my area where it's almost impossible to book anyone and start lessons. Rahan was my main driving instructor since I met him. He helped to build my confidence on the roads which was tricky since I am pretty anxious. He is calm and patient, he explains well and let you always try again and again until you're able to do it on your own. I recommend him if you'd like to pass your driving exam and be a safe confident driver afterwards.
26 maart 2026
Review zonder uitnodiging
Antwoord van EzLicence
Thank you so much for your kind words and for sharing your experience! 😊
We’re really glad we could help you find a manual driving instructor when it felt almost impossible, and it’s wonderful to hear how much Rahan supported you throughout your journey. Building confidence on the road—especially when feeling anxious—is no small achievement, and it’s great that his calm and patient approach made a difference for you.
Wishing you all the best with your driving test and beyond. Stay safe and confident on the road! 🚗💙
Amazing place to find great instructors.
12 april 2026
Review zonder uitnodiging
Antwoord van EzLicence
Thank you so much, Jada Audrey! 😊 We’re thrilled you found great instructors through us — that’s exactly what we aim for! 🙌🚗 Your support means a lot, and we’re here anytime you need us 💙✨
Calm patient and was very polite
Calm patient and was very polite, recommend to anyone
14 april 2026
Review zonder uitnodiging
Antwoord van EzLicence
Thank you so much for your kind words, Anthony! 😊 We’re really glad to hear you had a calm and pleasant experience with us. Your recommendation means a lot! 🙌⭐️ We look forward to helping you again in the future 🚗💙
Highly tristed
5 april 2026
Review zonder uitnodiging
Antwoord van EzLicence
Thanks for your feedback, Mustansar! 😊 We really appreciate your trust and support. It means a lot to us that you had a great experience—wishing you all the best on your driving journey! 🚗✨
Antwoord van EzLicence
Hi Mirza Waqas Mehmood, thank you for your kind words! 😊 We're so glad you had a positive experience and found the support helpful. Wishing you all the best with your driving 🚗✨
Carlos
Carlos, the instructor was very knowledgeable and easy to talk to.Gave me loads of confidence whilst giving me good guidance and awareness.He was great!
11 april 2026
Review zonder uitnodiging
Antwoord van EzLicence
Hi Lina, thank you so much for your lovely feedback! 😊 We're so glad to hear that Carlos helped build your confidence while providing great guidance and awareness throughout your lessons. He’ll be thrilled to hear this! Wishing you all the best on your driving journey 🚗✨
Very patient and accommodating
First driving lesson ever and Delroy was very patient and understanding of my difficulties and adjusted the pace of the lesson accordingly. Highly recommend!
9 april 2026
Review zonder uitnodiging
Antwoord van EzLicence
Hi Lea, thank you for your lovely review! 😊
We’re so glad your first driving lesson was such a positive experience. Delroy’s patience and ability to adapt to each learner’s pace really make a difference 🚗✨
Thank you for the recommendation — we look forward to supporting you as you continue your driving journey! 🙌
Ferhat was an amazing instructor
Ferhat was an amazing instructor. Always punctual to lessons and very patient with me. His instructions were simple to follow, and he was calm under every situaiton. I am defiitely a better driver after his lessons.
8 april 2026
Review zonder uitnodiging
Antwoord van EzLicence
Hi Nicole, thank you for your wonderful feedback! 😊 We’re so happy to hear that Ferhat’s patience, calm approach, and clear guidance had such a positive impact on your learning experience.
It’s great to know you’re feeling more confident and have grown as a driver — that’s what it’s all about! We’ll be sure to pass your kind words on to Ferhat. Wishing you all the best on the road ahead 🚗✨
Calm and patient
Richard was very calm and patient, which helped a lot. Looking forward to my next lesson!
1 april 2026
Review zonder uitnodiging
Antwoord van EzLicence
Hi Monika, thank you for your lovely feedback! 😊 We’re so glad to hear that Richard’s calm and patient approach made a positive difference in your lesson. That kind of support can really help build confidence behind the wheel.
We’ll be sure to pass your kind words along to him. Wishing you all the best for your next lesson — you’re in great hands! 🚗✨
Delroy,is a brillaint instructor
Delroy,is a brillaint instructor , makes me feel very confident
6 april 2026
Review zonder uitnodiging
Antwoord van EzLicence
Hi Henry, thank you for your great review! 😊
We’re so pleased to hear Delroy has helped you feel confident behind the wheel — that’s exactly what we aim for 🚗✨
We’ll be sure to pass your kind words on to him. Looking forward to supporting you in your next lessons! 🙌
driving lessons
During my driving lessons, I’ve truly appreciated how she continually challenges me to grow and improve. Her patience never wavers, and her constant encouragement has given me so much confidence in my abilities. She genuinely believes in her students, and that makes all the difference. I couldn’t recommend her highly enough to anyone looking to learn in a supportive and motivating environment.
1 april 2026
Review zonder uitnodiging
Antwoord van EzLicence
Hi Eyitemi, thank you so much for this amazing feedback! 😊
We’re so happy to hear how supported and encouraged you’ve felt during your lessons. Having an instructor who challenges you while also building your confidence makes such a big difference 🚗✨
It’s wonderful to know you’ve had such a positive and motivating experience. We really appreciate your recommendation and look forward to continuing your driving journey with you! 🙌
I had an amazing experience with Linda…
I had an amazing experience with Linda from this driving school; she is a very kind, calm and encouraging instructor. She is very good at teaching and explaining rules in a way that you can understand. I would 100% recommend her to anyone looking to learn to drive, she will ensure that you have a positive and supportive experience!
2 april 2026
Review zonder uitnodiging
Antwoord van EzLicence
Hi Rodiyah! Thank you for your wonderful review! 💛 We’re so glad you had such a positive experience with Linda. Her kind and encouraging approach really helps create a supportive learning environment.
We truly appreciate your recommendation and wish you all the best on your driving journey! 🚗✨
Bim is a very informative instructor…
Bim is a very informative instructor and made sure I stood how to drive his car before we started and explained everything so I would be comfortable driving a new car I haven’t driven before.
Very happy with my first experience
27 maart 2026
Review zonder uitnodiging
Antwoord van EzLicence
Hi Philip 😊 Thank you for sharing your experience! We're so glad Bim helped you feel comfortable and confident right from the start, especially when getting used to a different car. 🚗👏
It’s great to hear your first lesson was such a positive one. We look forward to supporting you on the rest of your driving journey!
Really enjoyable first lesson
Really enjoyable first lesson, Homaira introduced very well and make me feel confident on the steering. I’ll definitely book more lessons with her.
25 maart 2026
Review zonder uitnodiging
Antwoord van EzLicence
Thank you, Joan! 😊 We’re so glad you had an enjoyable first lesson with Homaira and felt confident behind the wheel. That’s a great start to your driving journey! 🚗✨ Looking forward to supporting you in your next lessons.
Instructor never showed up
Instructor never showed up, didn't answer calls. Massive waste of my time and money
25 maart 2026
Review zonder uitnodiging
Antwoord van EzLicence
Hi R. We feel sorry that your instructor didn't turn up for the lesson. We're here to help. Kindly contact us via this link to effectively assist you: https://support.ezlicence.co.uk/hc/en-gb/requests/new
We look forward to hearing from you soon!
Amazing customer service
23 maart 2026
Review zonder uitnodiging
Antwoord van EzLicence
Thank you so much for your kind words, Firas! We’re really glad to hear you had an amazing experience with our customer service. Your support means a lot to us, and we’re always here if you need anything. 😊
Issue Resolved! Thankyou - They aren't processing my refund
**Disclaimer this has recently been resolved ,but I did have to appeal my refund request. I think rhe website is a good idea and you can talk to someone on the phone but maybe they need more reliable instructors , I have my refund so I'm happy. And sam was very co-operative aswell **
Bought 10 hours worth of credits. Booked a lesson, driver cancelled last minute. I then asked them to refund me my full wallet balance and they've just been going back and forth and making excuses.
I want my wallet balance please. Thanks
9 maart 2026
Review zonder uitnodiging
Antwoord van EzLicence
Hi Anna! We appreciate your feedback, and we're sorry about the experience. Our team has been trying to contact you via phone but unsuccessful. We've sent you an email, too. Kindly check your Spam/Junk folders if you don't see it in your Inbox. We look forward to hearing from you soon!
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