Good service, could do better with upgraded stations. Having visited various charging points in Elgin it was disappointing that only 2 units out of 7 were working and those two were being used. Phonin... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I was gratified to find that your two chargers outside the library in Banagher, County Offaly, were capable of 50kW. (I was expecting 22kW at most.) It wasn't obvious that I was to tap my Easygo... Toon meer
Bedrijf heeft geantwoord
Good chargers & lots of them. However, instruction on some chargers to scan the QR code BUT there is no QR code displayed. The symbol on the card box gives the impression that one can use their vi... Toon meer
On a recent 6 day trip, 4 Ezo chargers that I tried to use were out of action. 1 that had been out of order for 10 days! Another one had communication issues, meaning unable to initiate the charging p... Toon meer
Bedrijf heeft geantwoord
3,6
Gemiddeld
414 reviews
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Antwoord van EZO
Hi Bonny,
Thank you for your review! ⚡
We're delighted to hear you've never had any problems charging with EZO.
Providing a reliable and hassle-free charging experience is exactly what we aim for, so it's great to know we're delivering that for you.
Thanks for taking the time to share your feedback with us.
Electric regards,
EZO Support Team.
Antwoord van EZO
Hi Terence,
Thank you for your review! ⚡
We're delighted to hear your issue was resolved quickly and easily.
Providing friendly, efficient support is something we take great pride in, so it's wonderful to know you had a positive experience.
Thanks for taking the time to share your feedback with us.
Electric regards,
EZO Support Team.
The charger didn't accept visa payment pt payment
The charger didn't accept payment. I phoned the contact number on the charger, and it was promptly answered. It was late in the evening. After a few minutes, the kind lady at Ezo "clicked" on something her end to get the charger going. It was at the hotel I was staying in, so there was no panic. But if I were travelling and in a hurry, it wouldn't have been so good.
17 juni 2026
Antwoord van EZO
Hi Ronan,
Thank you for taking the time to share your feedback. ⚡
We're pleased to hear our support team was able to assist you promptly and get you charging, especially later in the evening.
We also appreciate your comments regarding the payment experience. Feedback like yours is valuable as we continue to improve the charging journey for our customers.
If you'd like us to investigate the payment issue further, please feel free to contact our team at support@ezo.ie with the charger location and approximate time of your visit, and we'll be happy to look into it.
Electric regards,
EZO Support Team.
Antwoord van EZO
Hi Padraic,
Thank you for your review! ⚡
We're delighted to hear you had a positive experience with our support team and that your query was answered.
Providing friendly and helpful customer service is something we take great pride in.
Thanks for taking the time to share your feedback with us.
Electric regards,
EZO Support Team.
Reasonable cost for a unit kwh.
29 juni 2026
Antwoord van EZO
Hi Dugmore,
Thank you for your review! ⚡
We're delighted to hear you found our charging rates to be reasonably priced.
Providing reliable charging at competitive prices is something we continually strive for, so we really appreciate your feedback.
Thanks for taking the time to share your experience with us.
Electric regards,
EZO Support Team.
Instant connection to a person who…
Instant connection to a person who helped me with my issues. Very patient as I struggled to register on my mobile while remaining connected on the same device
19 juni 2026
Antwoord van EZO
Hi Garry,
So glad we could get you sorted quickly! 😊 Thank you for the kind words — it really means a lot to the team!
Electric regards,
EZO Support Team.
I the past I did have bad experiences…
I the past I did have bad experiences at chargers. All good this time, no complaints
24 juni 2026
Antwoord van EZO
Hi Michael,
Thank you for taking the time to share your feedback. ⚡
We're delighted to hear that your most recent charging experience went smoothly and that everything worked well for you.
We appreciate you continuing to use the network and sharing your experience with us. Feedback like yours helps us keep improving the service for all EV drivers.
Thank you again for your support.
Electric regards,
EZO Support Team.
Very easy to use
Very easy to use - downloaded the APP and scanned the QR code on the charger.
Charges were very reasonable and whole experience hassle free
20 juni 2026
Antwoord van EZO
Hi Tom,
Thank you for your review! ⚡
We're delighted to hear you found EZO very easy to use and that the app and QR code process worked smoothly for you.
Making EV charging simple and convenient is exactly what we aim for.
Thanks for taking the time to share your feedback with us.
Electric regards,
EZO Support Team.
Antwoord van EZO
Hi Daniel,
Thank you for taking the time to share your feedback. ⚡
We're pleased to hear you were able to get assistance from our support team and get charging successfully.
We also appreciate your comments regarding the app connection experience. Feedback like yours helps us continue to improve the charging journey for our customers.
Electric regards,
EZO Support Team.
Frustration with apps
I discovered that Ezo has taken over EasyGo chargers when I downloaded the EasyGo app, as per instruction on the charger, but couldn't get any further because it required a phone number and would only accept those with a nigerian country code. I called their support number, and the help assistant told me that I needed another app entirely - the EZO app - despite there being no indication anywhere on the charger that this might be the case. And in the end it didn't work anyway as it while I could see the charger on the app, it would not connect. I wasted forty minutes trying to charge my car, while on my way to a funeral with two children in the car. Very very annoying.
19 juni 2026
Antwoord van EZO
Hi Laura,
Thank you for reaching out and we completely understand how stressful that must have been, especially under the circumstances.
Just to clarify, the EasyGo app is a separate third-party application and not affiliated with us — the EZO app is the correct one to use for our network and is categorised as EV-charging in the app store. We're sorry this wasn't made clearer at the charger location and we'll flag this as feedback.
We'd love to look into the connection issue further. Could you confirm the exact location of the charger you were trying to use? We can also see a successful session on your account — was that from the same day, or are you referring to a separate occasion? Feel free to send us any additional details at support@ezo.ie and we'll take a closer look.
Electric regards,
EZO Support Team.
Antwoord van EZO
Hi Liam,
Clean, tidy and easy to pay — ticking all the boxes! ⚡ Thanks so much for the kind words!
Electric regards,
EZO Support Team.
Antwoord van EZO
Hi Brigid,
Thanks for sharing your feedback!
Easy, user friendly EV-charging is exactly what we aim for ⚡
Electric regards,
EZO Support Team.
Machines are very difficult to pay with…
Machines are very difficult to pay with a credit card. 50 kw charges in my area are regularly out of order. Ie. Bray and Enniskerry and quite often for days on end.
24 juni 2026
Antwoord van EZO
Hi Don,
Thank you for flagging this. We hear you and we're sorry to hear you've been having such a difficult time.
We'd really like to take a closer look at the locations you've mentioned and the payment issues you've experienced.
Could you reach out to us at support@ezo.ie with any additional details? We want to make sure this gets the attention it deserves.
Electric regards,
EZO Support Team.
Out of a lot of chargers at the Clayton…
Out of a lot of chargers at the Clayton airport hotel most were not working. With the help of customer care I got one that did.
21 juni 2026
Antwoord van EZO
Hi Paul,
hank you for taking the time to share your feedback. ⚡
We're pleased to hear our customer care team was able to help you get connected and charging successfully.
We also appreciate your comments regarding charger availability at this location. Feedback like yours is valuable as we continue to enhance the reliability of our charging network.
Thank you again for sharing your experience with us.
Electric regards,
EZO Support Team.
Pricey and the overstay not properly…
Pricey and the overstay not properly explained. One would expect overstay to apply only once you’re charged up. I used a rapid charger that was actually a bit slow and ended up paying an extra 15€ for the 10-odd extra minutes I needed to get to 80%. Beware the 45min overstay applies to your entire charge. So even if you don’t have a full charge by 45min, unplug otherwise you’re going to get nailed by overcharge fees.
20 juni 2026
Antwoord van EZO
Hi Jonathan,
Thank you for taking the time to share your feedback.
The overstay policy applies from the moment a session begins rather than from when the vehicle reaches a full charge. This is in place to ensure fair access to charging spots for all drivers, particularly at busy locations. We completely understand this can feel unexpected, and the pricing is always available before starting a session by tapping "Show Pricing" in the app.
That said, we genuinely value feedback like yours and will make sure it reaches the right team as we're always looking at ways to improve the experience and make our policies clearer for customers.
Electric regards,
EZO Support Team.
Antwoord van EZO
Hi Deborah,
We love having you as our customer! 🙌 Thank you so much — comments like this mean a lot to the whole team! ⚡
Electric regards,
EZO Support Team.
expensive per unit there are cheaper options
Too expensive per unit there are cheaper options otherwise its okay
18 juni 2026
Antwoord van EZO
Hi Brendan,
Thank you for the honest feedback.
We hear you on pricing and we appreciate you sharing your thoughts. We'll make sure it reaches the right team.
If you'd like to discuss your account or explore any options, feel free to reach out to us at support@ezo.ie and we'll be happy to help.
Electric regards,
EZO Support Team.
Fob did not work
Fob did not work. App initially did not have a charger showing at the site. Unplugged, started again. Restarted app and all was well. Just a bit messy.
22 juni 2026
Antwoord van EZO
Hi John,
Thank you for taking the time to share your feedback. ⚡
We're pleased to hear you were able to get charging successfully in the end.
We also appreciate your comments regarding the fob and app experience. Feedback like yours helps us continue to improve the reliability and usability of our services.
If you'd like us to look into the fob or charger location further, please feel free to contact our team at support@ezo.ie and we'll be happy to investigate.
Electric regards,
EZO Support Team.
Very expensive compared to other public…
Very expensive compared to other public chargers of similar rating.
21 juni 2026
Antwoord van EZO
Hi Declan,
Thank you for taking the time to share your feedback. ⚡
We appreciate your comments regarding pricing and understand that value is an important factor when choosing where to charge.
Feedback like yours helps us as we continue to review and develop our offering.
Electric regards,
EZO Support Team.
The chsrger in Roundwood is not…
The chsrger in Roundwood is not working.
I could have used it today
23 juni 2026
Antwoord van EZO
Hi Leo,
Thank you for flagging this.
We're aware of the issue at Roundwood and our team is currently working on a repair that will require a part replacement. While we appreciate your patience in the meantime, the good news is that once the repair is complete the charger will be in much better shape for public use going forward.
If you need help finding an alternative nearby location, don't hesitate to reach out to us at support@ezo.ie and we'll be happy to point you in the right direction!
Electric regards,
EZO Support Team.
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