Absolute joke of a company! Pay a premium for postage and it’s been over a week and Royal Mail not scanned the item acording to the company! Day one I asked for a refund and before 6am it’s already s... Toon meer
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Lees wat reviewers zeggen
Slight delay due shortage, was advised promptly and offered a full refund, however decided to wait, was delivered quickly once stock was available. On delivery found packaging was damaged, split open... Toon meer
I have always brought items for my finches, from Fab Finches. Prices are really good, excellent quality products, the birds love the taste of their water supplements. I have found the website very i... Toon meer
Paid for next day delivery, which is the only reason i was concerned when my order didn’t turn up after quite a few days. I contacted customer service and they sent out another of the same medicatio... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
UK online store of bird health products - Everything from vitamin supplements to medicines For all species of birds to keep your birds in tip top condition
Contactgegevens
Verenigd Koninkrijk
- fabfinches.co.uk
3,9
Goed
353 reviews
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Heeft 30% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Great range of hard to get products…
Great range of hard to get products available on site. The postage costs outside the UK are on the high side especially as import duty will have to paid by the customer.
26 januari 2024
Didn't send the order that I had bought…
Didn't send the order that I had bought and payed for. When I contacted them weeks later, they promised to "re-send". Obviously didn't send then either. They can't show me a tracking number and I never got any shipment confirmation. Never recieved the order. This is now more than three months later, and they refuse to reimburse. -Scammers! Steer clear!!
Edit; For some reason I'm not able to respond to fab finches responce to me in here. NO, they did NOT provide me with any tracking.
12 oktober 2023
Review zonder uitnodiging
Antwoord van Fab Finches
You’re in Norway so item takes time to be delivered and clear customs in your country. We responded immediately and sent you the tracking number and proof of posting to you. You also automatically get dispatch information when the orders shipped online.
Took the money for goods that they…
Took the money for goods that they clearly did not have and then told lies stating that the goods had been despatched on Royal Mail 48 hour tracked delivery. No tracking info provided to verify this and no contact from Royal Mail. Surprise surprise no goods arrived a week later either. Refund requested and asked them to call me. No reply to my request and no phone call. Absolutely shocking, definitely not fab customer service. I now see that others have recently had a very similar experience to my own. First and last time I shall be dealing with Fab Finches.
15 januari 2024
Review zonder uitnodiging
Antwoord van Fab Finches
We dispatched the item to you and as spoken to you are chasing it up with Royal Mail. This is all within 24 hours with us even emailing you a reply on a Sunday evening! You didn’t even give anyone a chance or time before leaving this so it’s very unfair and unjust feedback
Great product
28 december 2023
Charged for an item that was out of…
Charged for an item that was out of stock and money not refunded until I asked for it.
5 januari 2024
Great company to deal with
Great company to deal with, items delivered within three days brilliant
3 januari 2024
Top-notch service!
The staff at Fab Finches are professional, helpful, and easy to communicate with. Their products are of high quality and are well packaged. I will continue to purchase from them.
2 januari 2024
Great product
Great product, four of my canaries had feather mite and within a few days of starting the treatment the mite had gone.
Would highly recommend.
Five ⭐⭐⭐⭐⭐
2 januari 2024
Thanks a lot!!
Hi guys, finally a product that doesn't have to be prescribed by a Vet!! My budgie already show signs of recovery. Thanks a lot!!
28 december 2023
Excellent service
30 november 2023
Paid for 9am delivery on time as I had…
Paid for 9am delivery on time as I had to leave to catch a flight at 11am. Received notification that they tried to deliver it at 13:08. Now I’m waiting for Royal Mail to send back the order to get my money back. It’s been more than 3 weeks
27 november 2023
Antwoord van Fab Finches
Sorry to hear this. It’s a very busy time of year for the couriers in the run up to Christmas so some delays are occurring.
Very good costumer service good luck
27 november 2023
These guys are great and always respond…
These guys are great and always respond to orders very quickly.
Thank you as always 👍👍
30 november 2023
Good Service
Fab finches has fast become a one stop shop for most items a serious bird breeder would need.
30 november 2023
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