Ordered off FAE for the first time last week and I'm so impressed with the quality of the pieces. They feel really thick and expensive, you can immediately tell the quality is great. The fit is exac... Toon meer
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I placed an online order expecting it to take at least 10 days to arrive NOT to be shipped. I saw that it was not shipped for 4 full days so I emailed requesting a refund as I knew I won’t get it on t... Toon meer
Bedrijf heeft geantwoord
Went by the size chart to order, and when the swimsuit arrived it was SO small. The top is like a compression band, squeezing down your boobs, and the bottoms are so tiny they barely cover anything...... Toon meer
I absolutely love Fae Swimwear! The fit is always perfect, making me feel confident and comfortable. The quality is outstanding—each piece feels durable and luxurious, even after multiple wears. Love... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Timeless swimwear for those who aren't afraid to show some skin ⚡️
Contactgegevens
Verenigde Staten
- fae.house
3,2
Gemiddeld
92 reviews
Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Amazing company
Amazing company.
Tallara was quick to respond to every query - From The checkout, sizing and delivery. The whole customer journey was easy and relaxed.
The details and shape and fabrication reassure you of the luxury feel and price point. They also enhance my natural shape too - I have smaller boobs and was worried they would look small in the Lima suit but the way the suit fits gives a really nice curve and outline to the side of my bust.
Great company, great design - Can't wait to see the frida Assen campaign!
13 mei 2018
Review zonder uitnodiging
Antwoord van FAE
Hi Hannah,
Thanks so much taking the time to leave your feedback!
We hope to have you shop with us again soon.
FAE xx
Brilliant
I bought two bikini top and bottoms, the Malu and Alvarrez top, and the Goi and Bella bottoms. Customer service was so helpful when my parcel got stuck at customs (since I live in England) and it arrived on my predicted date. The fabric is very nice and eco friendly. I've heard some people complaining about how the bikini tops press your boobs together, but guys! That's what it's supposed to do. Fae Swim specifically markets their swimwear as: "for girls who are not afraid to show some skin". So if that's not you, stick to your speedo gear. I love my bikini tops and bottoms, they make my boobs look and butt look fantastic. My new favourites. Thank you Fae Swim!!
14 maart 2018
Review zonder uitnodiging
Antwoord van FAE
Hi Louise,
Thanks for leaving your feedback.
We are so happy to hear that you love your FAE, your review is great advice for future customers!
♡ FAE xx
Went by the size chart to order and DOESNT FIT
Went by the size chart to order, and when the swimsuit arrived it was SO small. The top is like a compression band, squeezing down your boobs, and the bottoms are so tiny they barely cover anything... unfortunately, because the items I ordered were on sale Im not allowed to return or even exchange them. Ended up spending $200 with shipping fees on something I can’t ever wear!
16 februari 2018
Review zonder uitnodiging
NO TRACKING NUMBER UNTIL NOW
I placed an order on February 2, it is now February 9 and i still haven't received any tracking number whatsoever! Worse, i emailed them numerous times for updates only to be sent a tracking number for a different package for someone else! WORST CUSTOMER SERVICE.
8 februari 2018
Review zonder uitnodiging
Antwoord van FAE
Hi Gilcy,
Thanks for taking the time to leave us a review.
We apologise that there was a delay in getting your order shipped out to you on time, we strive to ship our orders within 24 hours of them being placed. This wasn't the case for you and we are deeply sorry for this inconvenience.
We do hope to have you as a future customer so please email us hello@fae.house if you have any questions or would like to discuss our past mistakes and how we will avoid them happening in the future for you.
Thank you, FAE team xx
WORST customer service.
WORST customer service.
I ordered a medium top which is larger than normal medium (fine as all sizing is different), but I returned via express post on Monday (tracking showed they had received by Tuesday). Have contacted them numerous times via email and only one response from them on the Tuesday. I needed this top sent back to me so I could take away for the weekend. IT is now friday and still no response. There is no contact number for their warehouse. Will never be buying from them again.
7 september 2017
Review zonder uitnodiging
I bought the maven top in medium & when …
I bought the maven top in medium & when I tried it on it pushed out my underarm/side boob. I decided to exchange for a large and the same thing happened. Mind you, I'm a fit size 10. I have now spent over $30 in shipping, with no option to get a refund and if I were to exchange again, I would be looking at another $10 to send it back and a further $12 to get another pair delivered. These bathers are not a typical fit. Don't bother - you will end up spending $150 before you know it.
31 augustus 2017
Review zonder uitnodiging
I ordered 2 pairs of LARGE top and …
I ordered 2 pairs of LARGE top and bottom bikinis, and they are not true to size. The bottoms fit like a medium, and it does not hug the hips. And the top didnt have support at all, side boobs were showing
15 augustus 2017
Review zonder uitnodiging
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