Product exceeded my expectations. Made modifications after I placed my order before it shipped. Great communication while delivering extraordinary product. Very pleased will order again. They were ver... Toon meer
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Lees wat reviewers zeggen
All the 1 star reviews discussing delayed shipping times and bad customer service are accurate. I bought a portrait for Mother’s Day for my wife that was supposed to feature 9 pictures. 7 of them ar... Toon meer
This company has no phone number to call, will take days to email you back and will not actually look into your problem, save your money and look elsewhere. Placed an order 3 weeks ago and haven't hea... Toon meer
Unfortunately, the anniversary gift I sent wasn’t received. I was surprised that they had not acknowledged receiving it so a month later I asked and she said that they had received someone else’s and... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over FamiPrints
Geschreven door het bedrijf
BE A PART OF YOUR MEMORIES
We help people celebrate their Anniversary, Wedding, and Birthday in the most unique way by providing custom unique products that can't be found anywhere else.
The Story Behind FamiPrints
Created since 2020 by a group of young Designers and Entrepreneurs from Vietnam. We have created thousands of creative personalized products and have been serving hundreds of thousands of customers around the world, helping them have an unforgettable Anniversary and Wedding, ever!
We believe strongly in excellent products and exceptional service can make a huge different in customer experiences. We want to be "A part of your memories". That's why we promise to deliver the finest of both.
Our founding team are from Vietnam. Our headquarters are based in Detroit, USA. Besides, we have partners' factories in Canada, the UK, Australia, and the EU.
All for just one simple goal:
Make you happy.
Contactgegevens
814 Mission Str, Suite 600, 94103, San Francisco, Verenigde Staten
- support@famiprints.com
- famiprints.com
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 12% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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I never got the digital prints for my…
I never got the digital prints for my order. The 16x24 came through and it was beautiful . But I didn’t get the digital version and it has been a hassle trying to find a way to reach out directly.
Wish I received what I ordered
I really wanted what I ordered and I still have not received it. I have reached out multiple times still have not received the items I purchased.
Unfortunately you printed the incorrect…
Unfortunately you printed the incorrect lyrics to the song I requested
This song lyrics are extremely important to the person that was receiving the gift
I’d like it to be rectified asap
Great customer service
When ordering my Song Lyrics Vinyl print, I accidentally picked the wrong language. I emailed the company and Dave was quick with his response. Both Dave and Bella were understanding and help correct the situation in a timely matter. My husband loved his gift Thank you.
Outstanding product
Outstanding product. My wife loved it. Customer service was accessed due to shipping difficulties but responded and resolved my issue. Overall a great product and experience.
Fami Prints is Horrendous.
I wish I would have checked these reviews before ordering. I have yet to receive a tracking number. First email says they recieved my order, then shipped, then order is being prepared to ship. They do NOT respond to emails. I paid for 2 day shipping so I could have gift for my mom in time for Christmas. I’ll be contacting my credit card company to reverse charges. Go through Etsy.
You guys rock!!!!!!!!!!!
You guys rock!!!!!!!!!!!! Seriously, tears in my eyes. Thank you!!
Two thumbs down
Wow, I am so upset I am not sure where to begin. Very nice concept, and all in all I would have been very happy other than there’s more than just the lyrics to our song on this piece. There’s a one sentence introduction that is taken from the television show it was sang in, and that ultimately has ruined it for me. Again, do not advertise song lyrics and then include whatever you want leading up to said song. Highly disappointed. False advertising if you ask me.
I feel a little deceived
I feel a little deceived. I received my order but it was not the quality that I expected. It seem cheaply made.
Worth Every Penny!
The print came out beautifully! My husband was so impressed and excited! Love it! Thank you so much!!!
Great gift!
Order got shipped and with request-they provided a preview of product before shipment Anniversary gift appreciated by wife. I do wish that the company had a phone number for customer support. All communication after purchase done through e-mail.
This was an amazing way to say Happy…
This was an amazing way to say Happy Anniversary to my husband. Thank you!!
Everything was great awesome work
Everything was great awesome work. Will order again when next anniversary comes.
Our print was absolutely beautiful
Our print was absolutely beautiful! Exactly what we wanted and I was very surprised by how fast we received our order.
Excellent quality excellent customer…
Excellent quality excellent customer service excellent experience excellent product
There is a big blue blotch that showed…
There is a big blue blotch that showed up on the grooms nose out of no where and no one has contacted me back on how to fix this issue even after I have submitted 2 tickets.

Antwoord van FamiPrints
20th Anniversary gift
Great looking gifts, very fast shipping, can't wait to give my gift on our 20th anniversary!!
Product was exactly as expected and…
Product was exactly as expected and timely delivered. Very happy with my purchase.
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