Product exceeded my expectations. Made modifications after I placed my order before it shipped. Great communication while delivering extraordinary product. Very pleased will order again. They were ver... Toon meer
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Lees wat reviewers zeggen
All the 1 star reviews discussing delayed shipping times and bad customer service are accurate. I bought a portrait for Mother’s Day for my wife that was supposed to feature 9 pictures. 7 of them ar... Toon meer
This company has no phone number to call, will take days to email you back and will not actually look into your problem, save your money and look elsewhere. Placed an order 3 weeks ago and haven't hea... Toon meer
Unfortunately, the anniversary gift I sent wasn’t received. I was surprised that they had not acknowledged receiving it so a month later I asked and she said that they had received someone else’s and... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over FamiPrints
Geschreven door het bedrijf
BE A PART OF YOUR MEMORIES
We help people celebrate their Anniversary, Wedding, and Birthday in the most unique way by providing custom unique products that can't be found anywhere else.
The Story Behind FamiPrints
Created since 2020 by a group of young Designers and Entrepreneurs from Vietnam. We have created thousands of creative personalized products and have been serving hundreds of thousands of customers around the world, helping them have an unforgettable Anniversary and Wedding, ever!
We believe strongly in excellent products and exceptional service can make a huge different in customer experiences. We want to be "A part of your memories". That's why we promise to deliver the finest of both.
Our founding team are from Vietnam. Our headquarters are based in Detroit, USA. Besides, we have partners' factories in Canada, the UK, Australia, and the EU.
All for just one simple goal:
Make you happy.
Contactgegevens
814 Mission Str, Suite 600, 94103, San Francisco, Verenigde Staten
- support@famiprints.com
- famiprints.com
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 12% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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The ease in ordering as well as the…
The ease in ordering as well as the quality of the product received! Thank you!
Easy to order and love the idea
Easy to order and love the idea. Bought one for my husband and another for my son as anniversary gifts.
Fantastic Craftsmanship & Detail
My item turned out great. It looked like a real vinyl record with all the detail on it.
The printing came out crystal clear, especially the picture I used on the item.
My cousin
My cousin, Bonnie absolutely loved his gift. I want3d the g8ft to be as special to him as he is to me and FamiPrints met and exceeded my expectations
I made a mistake on the date and they…
I made a mistake on the date and they sent me another for just shipping cost! My wife loves it!
So happy… exactly what I ordered!
I was leary to order, but honestly it was the best experience with constant contact, over and above service, specialty item emailed and added to order, quality product and received in exactly 2 weeks! I’m so excited to receive exactly what I ordered! I highly recommend FamiPrints!
Highly Recommend
The piece I ordered to memorialize my parents was very nicely done. I've received so many compliments on it and others has even asked me to share the website. They did a tremendous job!
Love it!!
I love to give gifts that I feel are, "outside the box" ideas. This was perfect and my newly weds LOVED IT! I also loved the personal touch from the provider. I received a ,Thank You, note shortly after my order. Its the little things that make me smile 😃.
Great product, excellent quality, fast shipping, highly recommend
Perfect b-day gift
The style of the picture is beautiful.
The style of the picture is beautiful. I would have given a 5 but above the picture where it's shaded black seems to have been over-stretched causing it to lighten.
And side corner was a little damaged.
Loving Memories
FamiPrints gave me the creative space to design a heartfelt message to my Husband for our 1 year wedding anniversary in celebration of our most amazing union.
What a unique platform!!!! Many Thanks
The quality was amazing better than I…
The quality was amazing better than I expected.
The delivery which should have taken…
The delivery which should have taken 5-6 days took 3 weeks. I asked for updates multiple times and never received a response other than "we're working in getting you an update".
The quality of the product was good but the customer service and turn a round time were bad.
Great Product
What I ordered is perfect and arrived undamaged. I have not tried the QR Code - hopefully it works.
Absolutely beautiful
Absolutely beautiful. The only thing bad thing, it was dented in a few spots. But you can't really tell once I hung it up. I am very pleased with it.
Don't waste your money or test your patience
Ordered a Custom Song Lyrics, Gold Vinyl Record for $94.90 on July 19th. 1- July 22nd got an email saying the order was shipped. 2- I received an email on July 25th saying my order shipped. 3- July 31st I received two emails at 4:44am saying that my order was shipped. When I check the tracking that day it said that a shipping label was created and that's it. 4- On August 1st I contacted them and on August 4th they told me this "We have contacted our carrier, and they confirmed your order is still in transit.
The tracking number has a delay in updating the status of your order. We hope you can be patient in this case and wait for a FEW MORE DAYS." 5- Today is August 11th and I do expect it to arrive today since I can see that it is at my post office where I live. 6- ALSO on August 4th I received an email asking me to rate my experience with them. I HAD NOT EVEN RECEIVED THE PRODUCT YET!!! I wanted to be sure to write this review before even receiving the product because regardless of the product quality, I will never do business with this hugely incompetent company. If the product quality is equally as poor as their organization, I will simply dispute the charges and return it. Nearly one month has passed and I have not received an Anniversary gift for an Anniversary now past. Don't waste your money or test your patience with Fami!!
The print turned out perfect
The print turned out perfect! I made a last minute change which they were able to accommodate.
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